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12:05 pm EDT
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I signed up for a 1 dollar trial with brazzers and they ran me all over trying to cancel that it took me about 2 weeks to complete cancellation. By that time i had been charged the initial 1 dollar aswell as 24. 95 twice and 39. 99 twice so i ended up paying over 130 bucks for a 1 dollar trial. It's a total scam. I was charged 24. 95 as the membership fee and 39. 99 to look at content. It is a scam do not go to brazzers.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

109 comments
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miles ninos
, US
Sep 20, 2018 5:29 am EDT

I got the 1 dollar trial and now I cannot cancel and I only have 50 dollars left in my account after these [censored]

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Arian ahmadian
, US
Sep 19, 2018 7:53 pm EDT

they are a cheater . it was supposed to pay just 1 dollar but they bring more than 9 dollars for nothing

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Gürkan Günel
, TR
Sep 18, 2018 8:07 am EDT

I received only 1 year membership from you and you will get $ 200 from my card without my knowledge and I would like you to pay my money urgently, otherwise I will give it to the court. I want your money urgent I do not have any other explanation of the fraud you do Make your immediate money back

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Nyxi3
, US
Sep 18, 2018 12:45 pm EDT

Last year I also did the $1 subcribtion and made sure to cancel it after. After a year, I'm getting an email today saying I've been charged for a subscription that I don't have or want. I need my money back.

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ashu goyal
, US
Sep 18, 2018 7:11 pm EDT

Mane membership le thi trail ke liye 2 din ke 75 rupees me aur
Mere creaditcard se 4 transaction hogye h apne aap
Ye saare transaction brazzer company se hue h
Merko saare rupees vapis chahiye h
Amounts h
97.73
2649.37
3029.69
Mera mobile num h [protected]
Plzzzz its very urgant
Merko jawab chahiye h jaldeee

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Meesa Boogie
, US
Sep 10, 2018 1:20 pm EDT

I want to purchase an account, but I dont want my wife finding out. Is there a way to have it just be put down as something vague that I can say is something else?

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bhadu
, IN
Sep 10, 2018 5:57 pm EDT

Sir/ma'am

I have been charged with 254 dollars for the service which I don't recall I have opted for.
Please, rectify this issue ASAP and refund the concerned amount!
account name- Bhadu
Email account- sahajkumar2013@gmail.com

Thank you

bhadu

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Kien Le
, US
Sep 06, 2018 5:25 am EDT

Hi, on the 25th oct 2017 I paid for a month off membership. I alr got charged for that. But on the 28th I got charged 45.44 AUD extra for nothing, can you please tell me why I got charged? My Brazzers account is kienle.n11

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Jennifer Horvet (Sasha Vids)
, US
Sep 05, 2018 9:49 am EDT

I was charged an extra $34.97 after the $29.99 went through which occurred two days later. Was only supposed to be charged once not twice in one month.

I want my money back!

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Christoffer Petersen
, US
Sep 05, 2018 3:42 pm EDT

I would like to cancel my membership to brazzers and can't seem to find where to do it so im writing here instead.

Username:brumbassssss
Password:brumbassssss

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Nutmaster69
, US
Sep 05, 2018 11:03 pm EDT

I cummed 28 tims watching a 5 minute segment video

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jasim100
, AE
Sep 05, 2018 2:59 pm EDT

Please can you cancel my membership

Please I can't cancel it ...

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Fruer
, DK
Sep 06, 2018 1:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Helle, I bought 2 days membership for 2 euros, but I can see that you have taken 35 euros from my card for no reason, can I get a refund

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Dharma Sari
, US
Sep 01, 2018 12:25 pm EDT

hey, i want to work at brazzer as an actress porn in bdsm, pls accept me

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Nairan
, US
Sep 01, 2018 10:07 am EDT

I asked for an online free trial and I had it. I look at my account and I lost $40 because it subscribed me to a membership. I would like to cancel my membership with brazzers all in all. Refund my money please.

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mohamed2019
, IT
Sep 02, 2018 12:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I signed up for your $1 for 2 days thing and I've been charged over euro73 for it. DEACTIVATE MY ACCOUNT PLEASE. I didn't want to upgrade it anyways, i was charged today of a purchase of $34.99 that i didn't buy. PLEASE DEACTIVATE MY ACCOUNT, that's the second time I've been charged for...

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Grantgill
, US
Sep 01, 2018 8:04 am EDT

I signed up for the 1$ for 2 day free trial using a vanilla gift card. And it charged 20$ When I only signed up for 1$ removal. This is not okay and I demand a refund of some sort

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Tshanana
, TN
Sep 01, 2018 3:52 pm EDT

I love pussy so much And i want to have sex with your porn stars

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Prince Aulakh
, CA
Sep 01, 2018 3:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I signed up for your $1 for 2 days thing and I've been charged over $60 for it. DEACTIVATE MY ACCOUNT PLEASE. I didn't want to upgrade it anyways, i was charged today of a purchase of $34.99 that i didn't buy. PLEASE DEACTIVATE MY ACCOUNT.

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guibiagi
, BR
Sep 01, 2018 5:56 pm EDT

Hi, I'm getting in touch to give you a suggestion, have you worked with Jeremy Long? is a great Asian actor, I think it would attract a new audience to the site.

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ماهر الزين
, US
Aug 28, 2018 11:45 am EDT

Mohgjj6dhj

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mujra masti
, US
Aug 28, 2018 10:25 pm EDT

plz i am work brazzer

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Chris05
, US
Aug 28, 2018 3:15 pm EDT

I bought a 1 day and you charged me multiple 1.00 fees and a 39.99 and 39.97. This is ridiculous. I NEVER approved of this

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MOHAMED REDA MARGAOUI
, US
Aug 21, 2018 4:21 am EDT

Coach numero [protected]

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jaila1998
, CA
Aug 21, 2018 3:01 am EDT

why u guys are cutting money from my account . i used it only once time a trial pack on march 3, 2018 but u guys are automatically cuutin on march 5, 2018 $53.30 and then on march 6, 2018 $46.59. please stop this i dont want to use your website more . please stop it dont cut my money . thank you

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Ugandaismycity
, UG
Aug 20, 2018 12:32 pm EDT

My cock got bigger as I watched your videos please help me I dont get this

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Karder
, US
Aug 21, 2018 2:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I did the 1 pound deal for a day and got charge 34 pound two day later.

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pk143
, US
Aug 20, 2018 12:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

date: 25/04/2018
my user id : user1524657323580
My mail id : spykar420@gmail.com
i want to cancel my membership please cancel it as soon as possible

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bigbenben
, US
Aug 20, 2018 6:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I paid 24.95 for the one month subscription to Brazzers service and that was done not for some reason, you guys charged me 34.97 today and it's not okay. I need than money back on my card asap, I have bills to pay

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Saeed Anwar Hussaini
, US
Aug 15, 2018 8:40 am EDT

I M New Brazzers Sarvers Jop MY Saeed Malik IN muslim

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Raymond Sosa
, US
Aug 14, 2018 9:10 pm EDT

Brazzers Quit Taking my money i already complained 3 Times About you guys taking money From Me, i need to pay important stuff then a stupid website i only bought a 2$ worth Member ship from there ya'll been taking money from me i meed all my money back now I need my refund thats it

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BadService0
, US
Aug 14, 2018 10:32 pm EDT

I don't know why it's so hard to cancel a subscription. There's a whole different site to do it, and when I tried on there, it wouldn't let me. It's absolutely ridiculous, and it's a total scam. It should be way easier to deactivate an account.

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Raymond Sosa
, US
Jul 18, 2018 10:12 am EDT

I have been getting robbed from brazzers over 4 months already when i never bought a different premium Just a 2$ and from there i want to cancel my card on the website and the Account so please gove me my refun got important stuff to pay

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MOHAMED REDA MARGAOUI
, US
Feb 25, 2018 10:00 am EST

Coach fitness treiner

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andersb
, US
Nov 30, 2017 12:17 pm EST

-----------------------------------------------
Threatening with the bank works.
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Eileen
19:03:53
Welcome to Probiller Support. How can I help you?
anders
19:04:03
Hello
19:04:39
I will go to my bank and sort this out unless you refund the money you scammed of me
Eileen
19:05:13
Could you please confirm on this chat your first and last name, email, zipcode, membershipID number(located in welcome email), and the last 4 numbers of the credit card on the account.
anders
19:05:51 This part is censored
Eileen
19:06:17
Thank you, one moment please.
anders
19:06:31
dont know the member ship id, i just cancelled it
Eileen
19:08:01
Your account was already cancelled and refunded. This takes 7 / 10 business days.
19:08:03
Is there anything else I might be able to assist you with, or any other questions you may have about your account?
anders
19:08:25
the $18 is not refunded.
Eileen
19:09:57
This takes 7 / 10 business days.
anders
19:10:25
so the whole charge is refunded? the $18 and $39?
Eileen
19:10:39
yes
anders
19:10:55
allright thank you mam

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Gürkan Günel
, TR
Sep 03, 2017 9:22 pm EDT

I want to put my money back in an emergency and I want to cancel I close my account I complained.

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Gürkan Günel
, TR
Sep 03, 2017 9:26 pm EDT

I want to close my emergency account and give back my money

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Gürkan Günel
, TR
Sep 03, 2017 9:27 pm EDT

Close my account!

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nahman
, US
Feb 18, 2017 11:01 pm EST

I was on chat and said that I wished to cancel it and they said they couldn't give me a refund, so I repeated what I saw from reading this, and repeatedly said I would contact the bank in order to cancel the charge since I did not consent to it, and after a few times, they finally agreed to refund my account. Just push them and they will eventually give in. Threaten them with real action like that.

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Ginger123123
, US
Feb 07, 2017 6:48 pm EST

I had the same problem. I was charged a total of $33.79. I know exactly where I went wrong. I accidentally accepted the box to upgrade me to a full month membership. I proceeded to cancel my account or accounts through the online chat, I requested I refunded and was offered special deals. The lady told me that due to terms and services she would not be able to refund me; after some googling and reading some on this topic I decided I decided to call the customer support. I was on the phone for 30 minutes, at first I was told no refund could be done, then I was told I could have one free month, and then I was told I could have two free months. I knew I would eventually get some sort of refund so I kept on the line, eventually I was told I could be refunded 50% of my purchase and this was a one time deal. I knew that was complete bs but it was better than nothing. After being put on hold I was told that I would be refunded a total of $12.25 or something like that, which is not 50%. But nonetheless I took it, not taking any chances. Moral: Don't pay for porn, and especially not from brazzers FML.