I'm having a similar problem with www.topsmbt.com. I did not do enough research before buying these and saw them for such a good deal that I went ahead with the sale. After reading about these fraud websites later that same day I emailed topsmbt.com (the only way to contact them of course, no 1-800 number, no live chat, etc). I've been in contact with them for over a week and I am getting nowhere. I told them to cancel and refund, yet they shipped days later anyways, and now they have ceased communication. Today I went back to their website and it has changed from a week ago when I purchased. They actually admit, now, to not being authentic MBT shoes. Isn't that just great. So I guess I'll see what arrives from China...if it ever arrives (some people on other complaints aren't even receiving any shoes at all!). I know I'm not getting a refund though, that's for certain. I've called my credit card and told them of the situation and the are sending me a dispute/investigation form. I recommend you do the same, although it's been awhile since your post so I don't know that anything could be done at this point. I also had them change my account number because these fraud websites will use your information for identity theft, or just to charge you again in the case that your credit card deems them fraudulent and recoups the money.
I am a med tech, also on my feet all day. Some of the research I found on these shoes states that since they are fake we shouldn't expect any benefit from them like we would authentic MBTs, in fact, they could further worsen foot problems. I have plantar fasciitis and my doc recommended these (real ones of course). I don't think I'm going to wear them even if they ever arrive. You may consider tossing them, if they haven't fallen completely apart yet...for your feet's sake.