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Brake Services / charged for parts services taht were not performed

1 2326 NE BroadwayPortland, United States
Contact information:
Phone: 503-222-7867

You better watch out if you have service done by Brake Team! We had an issue with the right rear wheel was smoking on our 85 Mercedes. Found out they had not observed/repaired the brake fluid line and it had leaked over the recent brake job they had done (both trips were in 7/2014). During the 2nd trip they convinced us to replace the rear calipers with Centric equipment. Today, 5/9/15, we had to take it back (to another shop) for smoke from the same wheel well (note we have only 4, 000 mi since the first trip 7/2014). What did we find...the original Mercedes calipers were on the vehicle. Bottom line we got charged for parts they did not replace and unfortunately parts that are not readily viewable
I just got off the phone with someone who answered the phone number [protected] to share my concerns/complaint and they basically said the location was a bad franchise and I would have to find the franchisee to file a claim (I was SOL)

May 9, 2015

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