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Brainetics
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www.brainetics.com
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2.3 3 Reviews

Brainetics Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with Brainetics, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Brainetics reviews & complaints 3

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Newest Brainetics reviews & complaints

ComplaintsBoard
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8:43 pm EDT
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Brainetics I loved it

I purchased Brainetics for my kids and they love it. I joined in and we are all way smarter now. I then purchased the extra discs and we had a lot of fun with those on a recent family trip. Thank you.

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Marge Gunderson
Fargo, US
Jun 11, 2011 7:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Zach and Dani, you fail at Pathetic Internet Manipulation 101.

ComplaintsBoard
M
1:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Brainetics Billing

After viewing an infomercial, I ordered the Brainetics software on a 14 day "free trial." I should have stopped the order after the third add-on product was pitched, but I completed the order. Instead of receiving a free trial, my credit card was billed for $179.00 within 24 hours. The two $50 gift cards that were supposed to have been sent after the order, were never received. The software did arrive in about two weeks. After receiving and viewing the program, it became quite obvious this product was not going to improve my son's math skills, so I started the process of securing a Return Authorization. Although the customer service associates were very cordial, 30 days after receiving confirmation from the Postal Service that the package was received by Brainetics, I have yet to receive the refund. I have placed two follow up calls with the company on this issue, both times being assured the refund had been processed, and would be received in my account within 3-5 business days.

I found the skills being described in this software were ridiculous. There was no relevance to normal mathematics operations needed to be successful in school. I would not recommend this product or this company to anyone. STAY CLEAR!

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1:31 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Brainetics - Fraud

Somewhere around April 14, 2010 my 11 year old daughter saw an infomercial on tv for the Brainetics product and took my credit card information and ordered it thinking it only cost $14.95 when it actually costs $164.94. All this took place without my knowledge. I found out about it around 04/19/10 when the package arrived at my home. At that time I called...

Read full review of Brainetics and 118 comments

Is Brainetics legit?

Our verdict: Complaints Board's thorough examination reveals Brainetics as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, Brainetics stands out for its commitment to quality and security. Clients considering Brainetics should delve into its customer service record to gauge compatibility with their expectations.

Brainetics earns 96% level of Trustworthiness

Perfect Trust Endorsement: Brainetics achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of Brainetics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Brainetics.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Brainetics.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Brainetics.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The brainetics.com may offer a niche product or service that is only of interest to a smaller audience.
  • Brainetics protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from Brainetics that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
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Contact Brainetics customer service

Phone number

+1 (877) 444-3776

Website

www.brainetics.com

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