Boxtera / Customer service
When I found www.boxtera.com website I really liked the idea and immediately subscribed. I was a loyal customer for several months but few times these guys failed me and I decided to cancel my membership.
First of all I contacted Boxtera customer support but they gave me a run around and did not want to cancel my account. I had to argue with them for days and then they finally agreed. Customer service rep was impolite and pushy while trying to assure me not to cancel. Not the best way to deal with customers.