yep - my dvds were recorded from the TV... i'm VERY angry at this company... how dare they charge the same price as Amazon, for bootleg copies!?! not to mention that the last two episodes of the season didn't play AT ALL! all pixelated and jumps, and freezes, wont play more than a second before it jumps again.
haven't had a response to the emails i've sent, and can't find any other contact details on their website.
the "feedback" section of their website doesn't show all feeback either, i put up negative feedback, they've clearly only put up the best feedback, and judging by the gaps in dates, they've got a lot of negative!!!
DO NOT DO BUSINESS with them.