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Bottom Line review: Scam and cheating 8

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Author of the review
8:48 am EST
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I returned a book last July and have still not received my refund. They have given me excuses and abject apologies and promises but NO money. Now they will not answer my e-mails. Patricia Davis is the customer Care person and she sent me an e-mail stating that I would finally get my refund in December, but of course I didn't. now she doesn't answer my e-mails. This is a scam and judging from the number of complaints lodged against this company I am surprised they have not been closed down and prosecuted.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

8 comments
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Terry Kay
, US
Feb 14, 2017 11:52 am EST

how do I access my account.? I've tried finding a "contact" without luck.
Terry Kay, Acct # [protected]

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ErnDel
, US
Aug 30, 2016 9:31 am EDT

Dear Bottom line representative, over a month ago I mailed in for the 6 Free issues and the 5 Free Specials, and, so far I haven't received them. In case my mailing got lost I'll give you my information again: Ernest Delpero
245 Essex Street, Apt. 23
Beverly, Ma. 01915

Please send the publications to me for my review, and consideration, to subscribe to your service.

Sincerely,

Ernest Delpero

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William Tell
Providence, US
Feb 16, 2015 7:00 pm EST

Find out who the attorney General is in Iowa and send the complaints to him or her. They WILL talk to the a Attorney General!

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gail lepp
Portland, US
Dec 21, 2009 6:11 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I mailed the book - Bottom Line Yearbook 2010 yet I received a bill stating that owed them money.

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pat slate
, US
Aug 26, 2011 12:52 am EDT

This company should be put out of business or reported to a credit bureau. I received a package today, I did not open it cause I knew I hadn't ordered any book or books. It is going back today. That is ridiculous. tHE ECONOMY IS BAD ENOUGH, t have companies trying to scam innocent people who possibly visit their site, and them being harassed by them with un-ordered books. totally disgusted

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pat slate
, US
Aug 26, 2011 12:49 am EDT

I also received a package I never ordered. I did not open it. I am returning it unpened. Someone should report this company to the credit bureau..maybe me..I certainly am gonna look into it. Rotten company.

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SRMMM
Lincoln Park, US
Jan 26, 2010 12:50 pm EST

thanks for the heads up...was wondering "if" they were paying for the return ship should i not like the book.

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scam patrol
kansas city, US
Jan 06, 2010 11:33 am EST

what is amazing is right below your complaint is an ad for that very F'd up company. Don't you just love America!

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