Bottom Line
reviews and complaints

I recieved a book, TREASURY OF HEALTH SECRETS NE, on 02/22/10 that I did not order, and have now recieved a bill for the book in the total amount of $47.94, or payments of $31.96. I sent the book back unopened on 02/24/10. So I do not plan to pay for the book, and would like to know why it was sent to me in the first place. Nancy Rose

This company's sales techniques are criminal. I canceled my so called subscription after receiving the first book, which I paid for. They sent me the 2009 edition anyway. After calling them, they told me to mark the package as refused return to sender and that they would could cancel my 'subscription'. Several weeks later I received a bill for the book I returned.

That is completely unethical. If they persist I'll probably have to file a criminal complaint. Someone needs to stop these guys.

I orderd 2009Health breakthroughs and loved the book. I paid the bill and keep getting billed for it. Please get yor act straight. You can reach me at: Michele Mino; P. O. Box 5363; Johnstown, Pa. 15904 I'm not going to keep on paying for a book 3x . I have my cancel checks to prove it. Michele Mino

Thank you for contacting Bottom Line Books. Merchandise can be returned by 4th class mail to; Bottom Line Books, PO Box 508, Clarion IA 50526. Please be sure to include a statement or reference your account number so proper credit can be issued.
If you have further questions, please feel free to contact me. You may also contact our Customer Service Center by calling [protected].
Sincerely,
Customer Service
CJL

I received a bill saying I placed an order for a book and agreed to pay $36.92. I did not receive a book from you and at this point I have no idea what book I ordered or if I even ordered a book from you. Therefor Unless I get a book or am told what I ordered from you I am not going to pay you anything. The letter I received from you also said you have not heard from me. I wrote you a letter by hand not too long ago explaining this very situation. Respectfully Jan Rupert

Thank you for this website! It has helped me avert my aunt from ordering from scam companies such as Bottomline/Help and HCI, browse through the complaints. It looks to be a lot like Bottomline.

i am receiving books from bottom line tha i did not order and a bill for a newsletter that was supposed to be a gift alsothere seems to be no way of putting a stop to it

i cant seem to cancel with this co. three times i did but with no response still getting their junk in the mail and threating letters about my bill

I recieved my book order370195410921695 8/19/08 but the box was empty. 001/010-33/901710/901876. $47.94 8500 E Southern Ave #123 Mesa AZ 85209. I will notify the post office phone [protected]

My mother passed away early 2008, and I am receiving notices also for a book she never received or ordered. They also stated that I have 28 days to pay or it will go to collections. I guess when they call to talk to her, I will give them the address and the phone number of the cemetery where she is buried at. It's the weekend, so I will call on monday and give them a piece of my mind.

Bob Leier

Happened to me too/.
What happened with your complaint?

I received a delivery (an empty package) from the Post Office. Went to the Post Office with the empty package which was supposed to contain books called "Treasury of Health Secrets", "Bottom Line Uncommon Cures" and "Medical Blunders" from Bottom Line Books. He explained to me that the box had been recieved empty but they are still required to deliver it regardless, in order for the recipient to take action or make new arrangements from whatever company it had been shipped from. There was an Invoice attached with a Due On Receipt of Package Bill for $47.54. I have received books from you before and this has never happen. Please advise, what action needs to be taken and I will take legal action if you try to collect on this falsely delivery. The delivery date was February 6, 2008.

Also, please do not send me any books that have not been ordered.

Thank You!
Anna Marie Alva
835 W Mayfield Blvd
San Antonio, Texas 78211

I JUST RECIEVED THREE BOOKS FROM YOU, I DID NOT ORDER.
TREASURY OF HEALTH SECRETS NE
BOTTOM LINE'S UNCOMMON CURES
MEDICAL BLUNDERS
WAS CHARGED $47.90
I NEVER EVEN HEARD OF YOU PEOPLE !
WHAT KIND OF SCAM IS THIS ?

Have you contacted their customer support to discuss these details?
http://www.bottomlinesecrets.com/cust_service/contact.html

Pablo

I have received an invoice for a book I never received.The book is "Health Breakthroughs 2024" according to the statement the book was shipped 11/29/2023 i have never received the book.

My account# is [protected].

Your customer service line is very customer unfriendly. Callers get lost in a very bad loop.

I keep getting an invoice for a book that was sent back about the time the invoice . Please stop sending them to me I don't have the book.

STOP trying to bill me for something I don't have Please.

Account # [protected]

I returned this 2023 yearbook 4 mths ago but I keep getting a bill. It was returned unopened. The book was shipped to me on 10/20/2022 and I returned it the next day. Please stop sending the bills for a book I do not have.

Pam Butcher

billed for books didnot order or recieved

if i could find them i would send back.

account [protected]

BL ULTIMATE WOMEN'S Guide 2023

BL HEALTH BREAKTHROUGHS 2023

I'm in my 80's and can't read any more""

But they sent another book which arrived today, called bl health breakthroughs2023. My wife and I are both in our 80’s and no longer can afford the subscription-we live on a fixed income.

I returned the book you are billing me for. So, I won't be paying this bill for $43.99, dated 9/9/22 . You should update your phone number on your website. I have a post Office receipt for 08/24/2022 for the return of the book $4.16 at the USPS [protected] Wichita,KS run through my Discover card.

Received 4 new debit cards in 4 different names from this address

Addressed to my Dad that passed away three years ago in 2016. I really doubt that he purchased a book while dealing with painful cancer for two years. And even if I knew what BOOK this could have been, the fires of 2017 burned the family home to the ground with nothing saved.

Hello, I do not have an order number because I did not order book title "BL Ultimate Womens Guide 2017". Please do not send me books I did not order. There was no correspondence with this package. I have to return now at my expense plus I need a return address...Most Sincerely, Mrs.Ruth V. Coba...