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bose 700 series remote synchronising issues
I have been advised by your US CS agent after long chat that my 700 series sound bar remote need to be replaced and for that they told me contact local Karachi agent. Have tried calling them and send a email on info@dynasty.com.pk but n response since last week and mail also bouncing back.
I purchase this from UAE in Apr'19 and now I m living I Karachi Pakistan. Need urgent help.
Sajjad
[protected]
[protected]
[protected]@gmail.com
bose soundsport in-ear headphones
Advertising is misleading... a straight lie... advertising says "for use with ipod, iphone, ipad" the apple products don't have a straight adapter (plug-in) no where on the packaging does it state you must purchase a separate adapter to fit the ipod, iphone, ipad... no where does it state for use with older model apple products that have the straight plug-in. I purchase bose products for their integrity not to be misled. I am very upset as I already have the in ear headphones with the straight plug-in and wanted one that is compatible for the apple products I have. you should state for these headphones you must purchase the apple connector, or state that the volume control works with these apple products and the apple connector must be purchased separately... no where does it say this... total rip-off.. your products are too expensive not to get the description correct. misleading and just wrong... I am very upset 😡 and I will be sure to let everyone know not to trust bose products.
online transaction through facebook advertised merchant
Hi there,
I bought some bose goods (quiet comfort wireless headphones, soundsport free wireless headphones and a soundlink bluetooth speaker) online recently - sun 30 september. the sales portal came from recommended ‘sponsored' advertisement on my facebook page however I have not received any communication from the merchant.
On monday 1 october I noticed a transaction charge on my mastercard for $219.73 to mas*kfnishin trade kaifengshi cn.
I believe it is a scam. my card was debited and no communication from the merchant. I have tried to track down the merchant, but I can't find the merchant page in my safari history and the ad no longer appears anymore on my facebook page.
Please can you advise if you think this is a scam, or if there is a bose discount outlet of this name? i'd like to think that it isn't a scam and my goods will turn up, but I have bought online (and from bose) before and this experience does feel suspicious. it's also a bad look for bose if someone is pretending to be a legitimate merchant and fleecing customers! i've tried to contact facebook to no avail and have also contacted my bank.
Thanks,
Julien
earphones & in-ear headphones | bose
I purchase this earphones & in-ear headphones | bose from net and pay 210 saudi riyals by date 17/9/2018 and but my information and I got message that money already transfer to mas*kfnishin trade and up till now I did not get the item
In email [protected]@yahoo.com
Mobile no
+[protected]
And I used this data for registration on the site of bose company
aozo-deal website misleading and duping customers?
I ordered as per your website and mail that stated as follows :
Bose soundlink revolve wireless portable bluetooth speaker (triple black) for rs 3899
After paying the courier the charges as stated above, I am shocked to receive a totally different product.
To start with, the outer box mentioned bose mini speaker and not what I ordered.
And inside the box is an unbranded cheap looking product.
I called and spoke with 2 different people - amit and abhinav and informed them of my issue. Both of them assured me that they have received my complaint and have activated a replacement. They confirmed & committed that I will get my replacement by oct 1 latest.
Since then, I have been trying their phone (+[protected]) daily : no one is answering the phone.
soundsport wireless
Hi
I am staying in india I have purchased soundsports wirless bluetooth bose product from dubai duty free shop on 8/9/18.
The charging case is started giving problem. Even after putting the charging case for 4 hrs. The case is getting charged only 20%. It is not getting charged 100%.
I am surprised on quality of product and the brand name of bose...
The product which is purchased 10 days back started giving such kind of problem.
Looking forward for the support from bose in this regards.
headphones: customer service in the uae
I am a dutch national living in the uae.
Over the past 3 years we have purchased 2 bose noise cancelling headphones sets that are in itself amazing products, but we had issues with both of them.
For the first set the plug got damaged while using it on the plane after around 1, 5 years, bad luck, for the second set (purchased 18 september 2016), 1 side stopped working after 13 months.
I want to complain about the way customer care is setup here in the uae and will explain why. Warranty is only for 1 year, while I have since then understood in f.E. Holland it is actually 2 years.
Furthermore the bose repair center is in a difficult, far out of the way location with limited parking options and limited opening hours. I actually took time off work to visit the centre in deira with the first pair with broken plug. I was told straight away they could not repair it and that I had to buy a new pair. I had the plug replaced in an unbranded electronics shop and the headset has been working fine since then. So this made me feel cheated... I feel the product is too expensive not to attempt repair.
For the 2nd pair, I went back to the shop I bought them from, dg sharaf. They have a customercare section for many brands they work with but not for bose, again they sent me to this far out of the way service center where again I was told to go an buy a new one. The end result is even though I love the product, I never want to buy another bose product as I feel I will not get assistance if anything happens. I discussed this while I was shopping for electronics in the netherlands. I was actually asking for noise cancelling headphones of a different brand then bose due to these experiences. I have sent a complaint email after my first experience to the uae bose website but never received a reply. I hope I will this time.
1 or 2 months for product change for 1 week product bose
Hi,
I'd like the share my problem with my local bose store which is bose turkey and bose global. I bought the product four weeks ago from londo - bose covent garden store and then I came back my country, turkey. After a week later, it's break down, I took the prduct to bose turkey and they said that there will be a product change. I said okay, when can I take the new one? Their answer was; 1 month later or much more. They have no stock for changing. But when I checked their website; they have. (http://www.modern.com.tr/bose/product/kulakliklar/bluetooth-kulakliklar/bose-soundlink-ii-kablosuz-k...).
I dont want to wait 1 or 2 months for a new product. I just used it 4 or 5 days. Bose hasa a really good customer care (I guess).
Also, when I said that you've a product, I checked your website. They said that; we have little stock for this product and we would like to sell them first.
I wrote several mails to bose global but, they don't care my problem. Also, I asked warranty issues to the bose store in london where I bought the product and everything was seemed perfect about international warranty. But all of these are different and abnormal in real life. Yes, i'm very sad but not for my headphone. Sorry about; this unsolved and a pack of lies process for this kind of company.
bose wave music system iv
I received the music system within a few days of ordering. However, brand new out of the box, the cd player wouldn't eject the disk. Customer service wanted me to send it back so they could troubleshoot and repair their product then return it to me. I said I wanted a new wms iv. Was told they could do that but it would take 60 to 90 days. Seriously! Told them I wanted my money back. Was told it would take two weeks for my refund. A month later, still no refund. I had to call again and talk to a supervisor before I finally got my money back. I have wanted a bose since high school but I will never go thru this again.
not a reputable company
I've purchased earbuds from www.bose.com website and the ones arrived were broken. Sound was too quite and I could not hear a thing. I contacted customer service and asked for a replacement. Customer service replied 5 days later and said that I have to send the broken ones back and they will send me a replacement. I did as they said but since then I heard nothing from them. When I called the post office they said that earbuds were delivered, but when I tried to reach Bose they ignored me. I'm still waiting and have no idea what to expect.
Disappointed! I bought a Bose quietconfort 20 in Bose store at www.amazon.co.uk and the earbuds had a physical damage right after I bought them. I contacted Bose Technical Support and they said they do not repair their headphones. The only thing they can do is to offer a 17, 5% discount to buy a new one.
plastic junk
The design of the $299 bose quiet comfort ii noise-canceling headphones is flawed. The plastic used in the headband cracks under the stress of normal use. We have gone through three sets in two years. Bose replaced the headphones twice at minimal cost to me, but now that the third set has snapped, i'm not even going to bother asking them to replace them again. They work very well and are very comfortable to wear, but the material defect makes them a bad investment.
The port for charging has never been working since I bought.
The customer service was so bad with the recommendation of paying a new one plus to pay to return the faulty
May 13, 2022, I purchased a Bose Soundsport wireless headphones for $129.00. Six months later, it wouldn't charge. Bose exchanged my purchase for Refurbished Soundsport wireless headphones still being sold for now for $104.00. Dec. 13, 2022, that replacement had the same problems. Bose three month warrant will not allow me another exchange.
I received a Quite comfort 3 headphone $345. These headphone is not comfortable. It squeese the ears and hurts after 1 hour of use. When I returned the QC 3 to Santa Clara Ca. Store in Valley fair . The Manager proceed to tell me I can only get a credit after 9 days of buying the product contrary to the company's 30 day Return Policy. And I was treated like I was a lowlife by the Manager. Not a good product and not good customer service. Beware if you buy an expensive product the least they can do is treat you wellas a customer.
About Bose
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Overview of Bose complaint handling
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Bose phone numbers+1 (800) 379-2073+1 (800) 379-2073Click up if you have successfully reached Bose by calling +1 (800) 379-2073 phone number 0 0 users reported that they have successfully reached Bose by calling +1 (800) 379-2073 phone number Click up if you have UNsuccessfully reached Bose by calling +1 (800) 379-2073 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +1 (800) 379-2073 phone numberUnited States1800 656 7501800 656 750Click up if you have successfully reached Bose by calling 1800 656 750 phone number 4 4 users reported that they have successfully reached Bose by calling 1800 656 750 phone number Click up if you have UNsuccessfully reached Bose by calling 1800 656 750 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling 1800 656 750 phone number100%Confidence scoreIreland1800 061 0461800 061 046Click up if you have successfully reached Bose by calling 1800 061 046 phone number 1 1 users reported that 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if you have successfully reached Bose by calling +1 (508) 879-7330 phone number 0 0 users reported that they have successfully reached Bose by calling +1 (508) 879-7330 phone number Click up if you have UNsuccessfully reached Bose by calling +1 (508) 879-7330 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +1 (508) 879-7330 phone numberHead Office+1 (508) 766-8120+1 (508) 766-8120Click up if you have successfully reached Bose by calling +1 (508) 766-8120 phone number 0 0 users reported that they have successfully reached Bose by calling +1 (508) 766-8120 phone number Click up if you have UNsuccessfully reached Bose by calling +1 (508) 766-8120 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +1 (508) 766-8120 phone numberCorporate Contributions+1 (800) 231-2673+1 (800) 231-2673Click up if you have successfully reached Bose by calling +1 (800) 231-2673 phone number 0 0 users reported that they have successfully 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761-2673 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +1 (800) 761-2673 phone numberBose Hearphones+1 (800) 905-1273+1 (800) 905-1273Click up if you have successfully reached Bose by calling +1 (800) 905-1273 phone number 0 0 users reported that they have successfully reached Bose by calling +1 (800) 905-1273 phone number Click up if you have UNsuccessfully reached Bose by calling +1 (800) 905-1273 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +1 (800) 905-1273 phone numberBose Noise-Masking Sleepbuds+1 (800) 353-4207+1 (800) 353-4207Click up if you have successfully reached Bose by calling +1 (800) 353-4207 phone number 0 0 users reported that they have successfully reached Bose by calling +1 (800) 353-4207 phone number Click up if you have UNsuccessfully reached Bose by calling +1 (800) 353-4207 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +1 (800) 353-4207 phone numberProduct Discounts For Educators+1 (800) 869-2114+1 (800) 869-2114Click up if you have successfully reached Bose by calling +1 (800) 869-2114 phone number 0 0 users reported that they have successfully reached Bose by calling +1 (800) 869-2114 phone number Click up if you have UNsuccessfully reached Bose by calling +1 (800) 869-2114 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +1 (800) 869-2114 phone numberCanada+44 333 300 0112+44 333 300 0112Click up if you have successfully reached Bose by calling +44 333 300 0112 phone number 1 1 users reported that they have successfully reached Bose by calling +44 333 300 0112 phone number Click up if you have UNsuccessfully reached Bose by calling +44 333 300 0112 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +44 333 300 0112 phone number100%Confidence scoreUnited Kingdom+64 800 501 511+64 800 501 511Click up if you have successfully reached Bose by calling +64 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number100%Confidence scoreSingapore+886 225 147 977+886 225 147 977Click up if you have successfully reached Bose by calling +886 225 147 977 phone number 1 1 users reported that they have successfully reached Bose by calling +886 225 147 977 phone number Click up if you have UNsuccessfully reached Bose by calling +886 225 147 977 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +886 225 147 977 phone number100%Confidence scoreTaiwan+66 22 346 467+66 22 346 467Click up if you have successfully reached Bose by calling +66 22 346 467 phone number 1 1 users reported that they have successfully reached Bose by calling +66 22 346 467 phone number Click up if you have UNsuccessfully reached Bose by calling +66 22 346 467 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +66 22 346 467 phone number100%Confidence scoreThailand+84 839 431 520+84 839 431 520Click up if you have successfully reached Bose by calling +84 839 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Click up if you have UNsuccessfully reached Bose by calling +55 115 041 8621 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +55 115 041 8621 phone number100%Confidence scoreBrazil+1 (508) 469-5278+1 (508) 469-5278Click up if you have successfully reached Bose by calling +1 (508) 469-5278 phone number 0 0 users reported that they have successfully reached Bose by calling +1 (508) 469-5278 phone number Click up if you have UNsuccessfully reached Bose by calling +1 (508) 469-5278 phone number 0 0 users reported that they have UNsuccessfully reached Bose by calling +1 (508) 469-5278 phone numberText Only
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Bose emailsprivacyandsecurity@bose.com100%Confidence score: 100%Supportkristen_bellomo@bose.com94%Confidence score: 94%
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Bose headquarters100 The Mountain Rd, PO Box 9168, Framingham, Massachusetts, 01701-9168, United States
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Bose social media
Most discussed Bose complaints
I bought a Bose QuietComfort 35 Headphone II from Bose on October 20, 2019 for a total of $373.13 through a third-partyRecent comments about Bose company
I bought a Bose QuietComfort 35 Headphone II from Bose on October 20, 2019 for a total of $373.13 through a third-partyOur Commitment
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