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Bosch Dishwasher / poor quality

1 Daphne, AL, United States Review updated:

We purchased a Bosch Dishwasher(shu43c02uc) in August 2006. Now 6 months after the warranty runs out on it the main motor is out! Bosch has the motor for $150 but was able to find it for$90 on EBay. Being the DIYers we are tried to fix it but they have changed the motor slightly and was concerned about burning up the new motor with the wiring change. We contacted a "Bosch" service rep in the area and minimum $200 to repair. We contacted Bosch also and they are not willing to help!
This is an email response that we received from them:

Thank you for your e-mail and we sincerely apologize for the lengthy delay in response to your inquiry. We are very sorry to hear of the trouble you're having with your Bosch dishwasher. Although we certainly understand that it can be frustrating whenever a major appliance requires repair, parts may fail from time to time and require repair/replacement for the continued operation of the unit. While we regret that your unit needed to have service we appreciate you taking the time to let us know of your experience and for allowing us the opportunity to respond.

Regards,

Tiffanie
Bosch Customer Correspondence

We now own a Whirlpool and will never own a Bosch appliance again!!

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Comments

  • Tj
      6th of Mar, 2009
    0 Votes

    LOL did you read the other complaints about the recall for the control module, your dishwasher probably had a recall and would have gotten fixed for free.

  • Bo
      24th of Oct, 2009
    0 Votes

    HOLY CRAP, WE HAVE THE SAME DISHWASHER, BUT OWNED IT SINCE OCTOBER OF 2004 AND WE NOW HAVE THE SAME PROBLEM. THE MAIN MOTOR IS OUT. WE DID HAVE THE RECALL FIXED WHICH WAS THE CONTROL MODULE REPLACED. OH WELL THE MOTOR IS OUT WE WILL HAVE IT REPLACED, CAUSE WE LOVE BOSCH APPLIANCES AND POOP HAPPENS, NOTHING LAST FOREVER ESPECIALLY APPLIANCES WE USE OFTEN.

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