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BooksRun review: unauthorized charge 8

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4:55 pm EST
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I got a charge from www.booksrun.com on my Bank of America debit card and I definitely never bought anything from this site. Nothing shows up on the web about them besides some others wondering who they are. Can anyone help with more info?

Feb 01, 2016 9:30 am EST
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81 Christopher St., Staten Island, NY, 10303, US

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This complaint is a total scam as BooksRun started its operation and never charged credit cards back then.
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8 comments
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Emmy A
Rosedale, US
Jul 22, 2023 9:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered a textbook from them on 7/11/23 and paid extra to have it shipped faster because I needed it for a class that started this week, totaling $97 and change. Package came today completely empty and the inside was glued together. Just a big empty glued together brown envelope kind of thing. Really want to know where my textbook is!

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sarahtupp
Colchester, US
May 17, 2023 12:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been waiting and waiting and waiting to get my money for selling my books, and it even got delivered and I still have NOTHING in my PayPal account, I'm still waiting in the queue to talk to someone even though it said it would be 3 minutes it's been about 10 minutes now, I want my money seriously

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Monic12345
, US
May 06, 2023 9:10 am EDT

Rental prices are very hight, and make sure you record the condition your are receiving and returning your book, I have been charged for damage that I did not caused to the book, I barely used which is the most sad part.

Do not recommend

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Tracy09090
Pittsburgh, US
Oct 19, 2022 4:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I received my payment though PayPal.. but my PayPal account is limited.. and PayPal is unable to release the payment

How can I go about it?

Can I make a refund to BooksRun

So I can back my PayPal into another PayPal account

Thanks

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Shab Nam
, US
Aug 30, 2022 5:28 am EDT

I ordered two books on Aug 1st, but one of them got canceled for no reason. It has been 22 days now and I haven’t received the other one with the order number of 2671094. I contacted them, but no one answered my questions.

I want a refund since I have not received the book.

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OfficialSonesha
, US
Oct 26, 2019 8:49 am EDT

My order number is #1559250 and I was quoted ($127.87) to my PayPal account and I shipped to them on October 14th and it is now October 19. I have no activity or pending money in my account. I want to know when I will receive my money. I shipped two new nursing books. They can contact me at my email: soneshabookings@gmail.com

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Heather Miller 17
, US
Aug 29, 2018 2:18 am EDT

458185 my order number
PLEASE LET ME KNOW UPDATES ON MY ORDER

I BEEN TRYING TO CONTACT YOUR COMPANY FOR A WEEK NOW

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BooksRun
Brooklyn, US
Sep 25, 2018 8:53 am EDT

Hello, we are glad to receive your comment. In order to receive assistance, please contact our customer service team directly through our website: https://booksrun.com/contacts. Best regards, BooksRun Team

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kenken9889
, US
Aug 21, 2018 6:32 am EDT

payment not received

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BooksRun
Brooklyn, US
Sep 25, 2018 8:52 am EDT
Replying to comment of kenken9889

Hello, we are glad to receive your comment. In order to receive assistance, please contact our customer service team directly through our website: https://booksrun.com/contacts. Thank you, BooksRun Team