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CB Investment Services BookMyForex They didn't exchange money –they steal it
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BookMyForex review: They didn't exchange money –they steal it 14

C
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11:16 am EDT
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Don’t use the website www.bookmyforex.com, coz they will take money from you and won’t provide anything instead. I tried to exchange my money and sent them about $300 and they took it, and stopped to reply. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

Apr 13, 2019 3:08 am EDT
BookMyForex customer support contacts
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Unit 662 - 664, JMD Megapolis, Sohna Road, Sector - 48, Haryana, Gurgaon, 122018, IN

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Dear All,

Request you to please the details of your concerns at care@bookmyforex.com asap to resolve immediately.

Regards,
Team - BookMyForex
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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14 comments
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Shijith.George
Kochi, IN
Sep 12, 2023 8:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The Forex card for order no FX386229279424 has been cancelled due to non-availability of delivery service at my location. The rate lock in amount of Rs.5466 is still not refunded. Could you please refund the amount ASAP.

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Ambati Vijayanth Kumar Reddy
, US
Jul 26, 2023 10:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I order usd cash from BookMyForex on 19th Jun 2023. Order is cancelled due to undelivered. I am asking refund from day 2 everyday with customer service. I sent many emails and I am just getting reply checking with concern team. Please check on this and help me. My order number FX367029391177

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Jeegna Mehta
Mumbai, IN
Apr 30, 2023 12:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Order place on 12th april trying to message them over portal no response customer care call is waiting forever no option to cancel order in portal

Order no - FX339811827371

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Kunal J
Banglore, IN
Apr 11, 2023 11:16 am EDT

Inspite of multiple calls and emails customer care doesn't reply...I need to travel and card is not activated and funded yet..it's more than 3 days

Order number FX334663839167

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Adarsh Narayanan
, US
Feb 05, 2023 10:25 am EST

Forex card purchased and loaded on jan 29 2023. Received on 30th. Still not activated on 31st morning.

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Farooq Patel
, US
Oct 24, 2022 5:44 am EDT

FX282553679607, funds were transferred on 1st october to UK beneficiary bank account , it has been more than 15 days passed.

Bookmyforex Keeps telling that nostro intermediatery bank JP morgan, will update soon to them. They even do not why transfer/remittance is not happening and still in tracing status from pass 15 days. I am in need of money.

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mdaamir alikhan
Chennai, IN
Oct 17, 2022 2:47 pm EDT

Advance pay to refund not received its long term wait my I can us complaint report with bookmyforex

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Yoga Rajalingam
, US
Aug 22, 2022 5:35 pm EDT

I am unable to use the Mobile app as its not loading.. I need to be resolved soon as I’m travelling abroad

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Mayanka321
, US
Feb 11, 2019 10:50 pm EST

I had booked forex from this website using the PAYONLINE discount code but I never got the discount. The customer care people assured me that I will receive the amount but it never happened.

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Vartika
, IN
Sep 01, 2018 6:26 pm EDT

The service is pathetic. Card not being reloaded after 48 hours of crediting account.

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Abhu
, IN
Aug 20, 2018 2:19 pm EDT

Your company has received double payment for my travel card (1) Chandra Kanta Chaplot (2) Abhay Kumar Nahar on 25April & 26 April but after 20 days accounts department has not credited in my account.Dr.Chandra Kanta Chaplot M [protected], The case is dealed by Atul Mishra & Shivani

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Gunda Venkata SUBBAIAH
, US
Aug 16, 2018 4:14 am EDT

My issues with bookmyforex were sorted out. Amount credited in my account. Thanks to BMF.

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jaidevsingh
, IN
May 12, 2018 9:59 am EDT

I have been cheated by Bookmyforex.com .
They took advance of Rs 12500 on 21 Dec 2017.
Order No. is 742285bmf26E12A9E9A2A6B.
They have not returned my advance till date. Before taking advance they had said they will return after 3 days.
They are telling me since Dec 17 that the advance has been refunded. Check statement of your credit card. Then she told in Mar that refund by finance deptt has been initiated now. No refund has been recd so far.
Their behavior is very bad. Now she is not responding to e-mails or callls. I do not know what I should do. I am so harassed.
Please help me in getting my refund.

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anikmehra
, IN
Jun 13, 2014 1:57 am EDT

Strange. I did a transaction with them a couple months ago and didn't face any issues. Out of curiosity, what do you mean by you sent them $300? They normally have someone come and pick up cash from your home?