SUBMIT A COMPLAINT / unprofessional

United States
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Received confirmation for a hotel booking (Via, when I arrived to the hotel I was told no reservation was received from the company. Additionally, the hotel was sold out for my dates. After traveling, working ten hours and then driving to the hotel... I was denied a room. The entire experience was very unprofessional, and to make matters worse, wanted to re-book at a hotel that was 25 minutes away. After requesting an immediate refund, I ended up finding my own room else where. Short and simple... Stay away from!


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