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Booking.com / unexpected commission charge from booking.com

1 Mexico

RE: Booking number: [protected] PIN code: 8742, date: Dec 27, 2018
In your Booking.com message I received while making today an online reservation you sated: Booking.com does not charge for hotel bookings whatsoever. However, the UrdiƱola Hotel charged me 104 Mexican pesos, telling that it is a commission that Booking.com includes for booking. Please clarify this with the hotel and explain to me the reason for the commission charge. I have been booking with you for years and this is the first time I get charged for a booking commission from Booking.com. I hope a due reimbursement to my credit card to continue using your website for future hotel booking needs.

Francisco De La Rosa

Fr
Dec 27, 2018

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