The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In / unexpected commission charge from

1 Mexico

RE: Booking number: [protected] PIN code: 8742, date: Dec 27, 2018
In your message I received while making today an online reservation you sated: does not charge for hotel bookings whatsoever. However, the UrdiƱola Hotel charged me 104 Mexican pesos, telling that it is a commission that includes for booking. Please clarify this with the hotel and explain to me the reason for the commission charge. I have been booking with you for years and this is the first time I get charged for a booking commission from I hope a due reimbursement to my credit card to continue using your website for future hotel booking needs.

Francisco De La Rosa

Dec 27, 2018

Post your comment