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Booking.comunauthorized debiting of account

Booking .com charged me for a free cancellation hotel reservation that was cancelled. I have been traumatized by this and I need to find a way to get my refund.See the Top 10 Worst Complaints in Odenton, MD The reservation is for April and the policy states that if one cancels 7 days prior to arrival, no fees will be charged. I called their office when I realized that I had been charged, but the man that picked the phone told me that 7 days until arrival means I cannot cancel before 7 days.

Ds
Feb 17, 2015

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