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Booking.com / no booking confirmation received fully charged by hotel

Posted: May 19, 2017 by   User 
Complaint Rating:  0 % with 1 votes
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I tried to make a booking through bookings.com after not receiving a confirmation email and no booking in my account I did not think this booking was processed until the whole amount was booked on my credit card. After ringing both the Mantra on Jollimont and Booking.com both have saId there is nothing they can do. Surely there is a process where consumers are protected from scam like this!!! I will never use them again
Complaint comments Comments (0) Complaint country Australia Complaint category Hotels

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Booking.com Logo Booking.com
Customer Care Service
4147 Eastern Ave SE Ste 300, Grand Rapids, MI
Grand Rapids
United States - 49508-3405
+44 84 5080 5012
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