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booking.com / no booking confirmation received fully charged by hotel

Australia
1
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I tried to make a booking through bookings.com after not receiving a confirmation email and no booking in my account I did not think this booking was processed until the whole amount was booked on my credit card. After ringing both the Mantra on Jollimont and Booking.com both have saId there is nothing they can do. Surely there is a process where consumers are protected from scam like this!!! I will never use them again
Me
May 19, 2017
0

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Booking.com Logo Booking.com
Customer Service
Overall Satisfaction Rating

589 Reviews
4147 Eastern Ave SE Ste 300, Grand Rapids, MI
Grand Rapids
MI
United States - 49508-3405
+44 84 5080 5012
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