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Booking.com / horrible hotel!

I booked a hotel through Booking.com for two people. When we arrived at the hotel we were shocked. It was absolutely nothing what we expected it to be. The hotel looked more like a motel, was very dirty and needed some work and refurbishment. The room that we stayed in was terrible. Our bed was broken, pillows were dirty. Toilet was also a mess, and towels were stinky! Hotel manager was not helpful. There was no tea or coffee in our room, we had to buy everything ourselves. There was also no toilet paper. There were some strange yellow stains on the carpet and the worst part was the huge roach in the sink! Horrible place. No thanks to Booking.com!

Ma
Feb 29, 2016

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