Booking.comfull hotels on booking

I had never seen such bad service. So I make a reservation in a hotel that you claim to have 3 rooms available.
And I have to inform you that the hotel is full for 2 weeks ago.

Your solution is to arrange a new hotel within the area and the price I was looking for. I accept, with in 5 minutes your service send an email to inform that you have been deceived once again and the hotel  arranged as a solution was equally occupied.

I spent a whole day in suspense with your service that in fact only brought me harm because of the international calls I made for your 'support to the client' and lost the opportunities to book on other platforms that t in fact work.

I do not intend to use your service again. So your solution to give me 50 USD future discount is useless.

Please, i´ll await on your response regarding the best way to send my written dissatisfaction about your service.

May 15, 2017

Post your comment