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The good, the bad, and the ugly - discover what customers are saying about Bookin.com

Welcome to our customer reviews and complaints page for Bookin.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Bookin.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Bookin.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Bookin.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Bookin.com. Your feedback is an important part of our community and will help others make informed decisions.

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2:11 pm EDT

Bookin.com Do not book with this company, they will rip you off

Do not book with this company as when you arrive at your accommodation your bookings will of been canceled as this website takes your money and does not pass it on to the hotels be very very aware of this as it has been happening to a lot of people as as this awful company is not registered in the uk trading standards cannot do anything it is a scam.

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4:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bookin.com NON PAYMENT OF ACCOMODATION

i BOOKED WITH THIS ROUGUE COMPANY IN APRIL 2009 AND THEY TOOK THE MONEY OUT OF MY CREDIT CARD IN APRIL I TURNED UP FOR MY ACCOMOMDATION IN OCTOBER TO BE TOLD THE RESERVATION WAS CANCELLED DUE TO NON PAYMENT DO NOT BOOK WITH THIS COMPANY IT IS A RIP OFF AND YOU NEVER SEE YOUR MONEY AGAIN

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Cath99
Toronto, CA
Feb 24, 2010 8:22 pm EST

I used to use booking.com, but whatever happened to the company, it is turning out to be a big scam now. First, I received a message that I gave them incorrect CC, when in fact I know it was correct. Then I read other complaints saying that similar experience resulted in their CC being charged and no accommodation.
In the mean time, I have also made a reservation with clearly stated terms "If cancelled up to 1 day before the date of arrival, no fee will be charged", but my credit card was charged the full price, months in advance of my stay. I will NEVER book through booking.com again. Their customer service response basically says that they do not care.

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