SUBMIT A COMPLAINT / They said that I need to pay some extra to get a refund!!

BookAirfare is not to be trusted! They contacted me and told that due to some circumstances my flight was cancelled and offered me a refund. Everything seemed fine and I was very grateful that they contacted me and they seemed like a nice people. They said that I would get a refund in few weeks. I was ok with that. But two weeks passed and there was no money so I contacted them and was told that they need additional 7 weeks to give me my money back. 7 weeks!! Several days ago I received a message that they are ready to refund me but I need to pay upfront charges of $200!! No way I'm doing that! These people are real thieves!

Apr 12, 2016

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