Bongous.com reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Bongous.com
Welcome to our customer reviews and complaints page for Bongous.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Bongous.com.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Bongous.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Bongous.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Bongous.com. Your feedback is an important part of our community and will help others make informed decisions.
Terrible company
I needed to get a new laptop battery as soon as possible and BongoUS looked like the solution. The cost was high, but they promised fast shipping. Before placing the order I checked their list of prohibited items very carefully and everything seemed fine. Few days later I received a message stating that package was shipped, but Fedex don't ship batteries of any kind. I asked why this wasn't written on their website before I spent the money and all they said was “sorry”. I really hate companies that can't even provide their customers with the proper information.
They are liars!
I have been a customer since September 2012. At the beginning I loved their service. But now they are using scam methods. For example, they have increased the weight of my shipments in order to overcharge. And that happened several times. This October I ordered a laptop, which was worth over 1000 USD. When it finally arrived it was broken. The screen was damaged. I send them a message and told about what happened with my laptop. They didn't even ask the details and their only response was like „We are very sorry about that, but we will not return you the money”. After sending several emails they sent me a message stating that my claim was approved and I will get my money back. I was so happy about it and grateful. But its December and I still didn't get anything. I wanted to remind them about the money by writing messages. But now they do not even bother to reply to my emails anymore. Don't waste your time and money with this company, they are liars.
Never use BONGO US - they will steal your mail
I had a mail forwarding account with Bongo US. An item arrived from the Department of the Treasury. I did not know at the time that this was a check. I forwarded my mail in a batch as usual, but this item was not included - I contacted BONGO and they did not know where it is...So how did it go missing from a sealed DHL envelope? Only if it never got put in in the first place... Clearly someone in their firm stole the check. Never use BONGO US - they will steal your mail! Bad bad review. Terrible company.
Don't let them fool you
SUCKS! Don't use it, charging me $75 for a .4 pound part because they said the company that sent it to them packed it larger than they should have. If I want to pay them for a $45 dollar membership they are willing to drop the charge to $25 but of course I had to pay them $45 to get it to $25. Trying to returnt he part to the part store and they want to charge me around $50 to ship it back to the parts store. Don't let them fool you, unless you own a business and ship a massive amount of parts I can't see this company ever being worth their prices. Oh and they'll quoute you some ridiculous DHL prices to try and make themselves sound better as well. SUCKY!
The all-time worst customer service of my life. They will tell you what you want to hear when a problem arises, but you never see any action taken. I characterize this as lying. So, my opinion of them is that they are liars who undeservingly take your money. They say on their website that any request to ship an item made by 4PM Eastern will ship out that same day. My last package took a week to leave their building and they gave me the run-around every time I contacted customer service to get them to do something about it. No manager ever called me; no offer to make things right was made. I thought I was paying for them to do the job correctly and reliably, but it appears that I was paying a bunch of inept fools. They didn't even give me the right tracking number. Oh, well. You live and learn. Don't make the same mistake as I did. Find another service. There are others out there. They can't possibly be as bad as bongous.
My purchased arrived to BONGOUS and I have the proof of their arrival, but they claimed that they never received anything. They also keep charging my credit card 4 months after I canceled my account with them and there is no way to reach them.
AVOID BONGOUS AT ALL COST !
WARNING! DO NOT USE THEM. They will mess you about. We lost over $250. BOGUS BONGO BONG!
What website did you purchase the part from?
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