BOMC2 — Sent book after account 'closed'
I was a member of the club for several years, no major problems. I cancelled the account and had messages from Customer Service indicating it had been closed. Then I receive a book I never ordered. Customer Service indicated account had been closed, but I owed for the book sent. Numerous emails back and forth. "Account now closed", so I thought problem resolved. Several months later, I started receiving bills again for book I didn't order. They never resolved the issue, so I ended up paying since the book had been sent, even though I didn't order it. Hopefully this is now fully-resolved. I would never recommend this book club to anyone I liked or cared about!