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Bombay Jewelry
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1.7 6 Reviews

Bombay Jewelry Complaints Summary

1 Resolved
5 Unresolved
Our verdict: With Bombay Jewelry's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Bombay Jewelry reviews & complaints 6

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Newest Bombay Jewelry reviews & complaints

ComplaintsBoard
Z
7:01 am EST

Bombay Jewelry Do not waste your money here!

I will never order anything from Bombay Jewelry again, they are the worst ever! I have purchased some pieces of jewelry from them and when my order arrived I could not believe my eyes. I'll start by saying - one ring was missing, and everything else was a total junk! When I tried my new necklace on two stones fell out! Absolutely terrible quality of the product and I still can't believe I fell for their scam. I decided to buy from Bombay Jewelry because of their prices, comparing with other online stores their prices were cheap. Lesson learned! Do not waste your money here!

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S
6:24 pm EST

Bombay Jewelry They are the worst place to shop in

THEY ARE LIARS! i was sold a set that was supposed to be silver and when i got it - it was silver polish. i got a bad reaction and my entire neckline got red and i had a very bad reaction to the jewelry and had to go to the hospital. they use lead in their jewelry! so protect your children and yourselves... the jewelry website is absolute fraud! they sell by displaying images. no service. nothing. they have a F rating with better business bureau. they have complaints and all of them unresolved. google them and they are frauds... bombayjewelry is the worst nightmare. im taking them to court! i will not let them get away with me $180!

I believe in karma and this is absolutely horrific what they have done. I have a $670 HOSPITAL BILL and i will not let them get away. My credit card company is getting my money back and my lawyers will get back my hospital charges.

they are the worst place to shop on. i dont care...but my husband is a lawyer and we are on top of this!

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1:55 pm EDT

Bombay Jewelry Buy at your own risk and know that broken jewelry and damaged jewelry is all you will receive with absolutely no customer service

I purchased jewelry from Bombay Jewelry only to have it received with missing stones/cheap finish & broken earrings! I read their negative reviews online but I still gave them benefit of the doubt! Boy was I wrong. I'm 37, a doctor, and absolutely have no time to deal with CHEAP companies like this that cheat consumers by showing a picture - but sending them broken merchandise. I'm too busy to go through begging for my money back - have emailed with on response yet!

I wont even bother anymore! It's frustrating when companies like these cheap honest consumers like us! I will not let them get away with this and will file every complaint I possibly can online to let my voice be heard. I already have contacted my credit card company & if anyone needs to know more details about this shop before buying from them - write or email me. I'll be happy to spare all the details of my experience.

Please DO NOT BUY FROM BOMBAYJEWELRY.COM. I am yet another of the dozens of complaints online about this company. If you buy - buy at your own risk and know that broken jewelry and damaged jewelry is all you will receive with absolutely NO customer service!

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Frustrated Consumer
San Jose, US
Apr 27, 2011 6:17 pm EDT

I 100% agree -- DO NOT BUY FROM BOMBAYJEWELRY.COM

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Frustrated Consumer
San Jose, US
Apr 27, 2011 6:17 pm EDT

I 100% agree with the above comments. I had bought Jewelry from them and had similar experience. No Customer Service, Broken Jewelry, No email responses. Please DO NOT BUY FROM BOMBAYJEWELRY.COM.
Buy at your own risk as some of jewelry might even contain Lead (it says gold plated but not even close to being true). I would like hear from more consumers and hope all of us complain to BBB about his FRAUD site

Is Bombay Jewelry legit?

Our verdict: Bombay Jewelry's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Bombay Jewelry's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Bombay Jewelry earns 67% level of Trustworthiness

Good Credibility Notice: Bombay Jewelry rated around 67% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for Bombay Jewelry. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Bombay Jewelry's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Bombayjewelry.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Bombayjewelry.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bombayjewelry.com may offer a niche product or service that is only of interest to a smaller audience.
  • We found that Bombay Jewelry website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
  • We found that the technical contact email address for Bombay Jewelry is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • We conducted a search on social media and found several negative reviews related to Bombay Jewelry. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • The use of a free email address for contact on bombayjewelry.com may be a red flag indicating potentially unreliable or fraudulent activity.
ComplaintsBoard
M
11:10 am EST

Bombay Jewelry Bad business practices

I ordered jewelry from this website to find LEAD in their bracelets. Their goldplated bangles and silverplated bangles had lead in it, which gave me an allergic reaction. I have contacted my lawyers because they refuse to help me in refunding me for my entire package!

BombayJewelry has complaints like anything online. One after another. I even found another complaint from a customer who found lead in their jewelry. How dangerous!

I will NEVER shop on this website and will definitely get through to these stealers for taking my money and not refunding me back.

The $40 might mean a lot to you; but to me its nothing. It's the principle.

Bombayjewelry does BAD business and I have contacted the BBB about them - with already an F rating. I dont know what more can I do expect let my voice be heard.

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Jacqueline Mad
Beverly Hills, US
Apr 13, 2011 2:46 pm EDT

The most horrible site to shop from. I purchased jewelry also to have it received broken with missing stones. I emailed with no response. I ultimately had to contact my credit card company.

I dont know how they are getting away with such bad business! I am letting my voice be heard and so should others.

Do not shop from these thieves!

The site is Bombayjewelry.com and they are horrible. I filed complaint with BBB. You should do it as well.

ComplaintsBoard
C
3:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Bombay Jewelry Bombay Jewelry is a NIGHTMARE to deal with

This holiday season has been nothing but a nightmare dealing with BombayJewelry. I ordered 2 orders from them. The first with broken and damaged jewelry. The metal they use in their merchandise gave me a horrible reaction on my skin. The second order I placed has yet to be received - with voicemails and emails begging for my money back - I am nothing but frustrated. I do not understand how people can just steal our money and not provide us with the products. The first order has not yet been refunded. I have no hope now but to call my credit card and see if they will help me out. I will never shop on this website and advise everyone else to just be very careful. Call and place your orders on different websites if they have a phone number, rather than place it online and then no one picks up the phone on the number provided.

I HATE this website. For the stress they have caused me this holiday season, I will forever give them bad reviews and tell all my family friends to NEVER even bother with them.

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Jacqueline Mad
Beverly Hills, US
Apr 13, 2011 2:45 pm EDT

The most horrible site to shop from. I purchased jewelry also to have it received broken with missing stones. I emailed with no response. I ultimately had to contact my credit card company.

I dont know how they are getting away with such bad business! I am letting my voice be heard and so should others.

Do not shop from these thieves!

The site is Bombayjewelry.com and they are horrible. I filed complaint with BBB. You should do it as well.

I WILL NOT TOLERATE THIS COMPANY GETTING AWAY WITH THIS. THEY ARE THE BIGGEST FRAUD OUT THERE!

ComplaintsBoard
B
3:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bombay Jewelry Fraud

I am absolutely SHOCKED at the horrible service this website has. They do not return phone calls or email back. What is the point of a business if you cannot provide courteoous customer service?

I have emailed over 20 times and left voicemails everyday. No one calls or is interested in assisting me.

I would tell every single person to PLEASE PLEASE save yourselves and your money from this horrible customer service website!

Read full review of Bombay Jewelry and 10 comments
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The complaint has been investigated and resolved to the customer’s satisfaction.

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Tenman
, US
Aug 24, 2016 2:42 am EDT

Probably the worst online website I have ever dealt with. I purchased jewelry from them to be received broken. The jewelrys colors was fading (silver was turning almost black). The stones were all in the wrapping & some were even missing. They obviously dont check their jewelry before shipping it out.

No one picks up the phonecalls at the phone number. Emails are not answered.

I am calling my credit card company to file a formal complaint! This is nonsense. I lost my hard earned $100.

I want a full refund and expect this website to pay for the horrible product & moreover worst customer service EVER

Beware of Bombayjewelry! Save your hard earned money.

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PriyankaSingh Connecticut
, US
Nov 06, 2011 11:29 pm EST

Well this is my great exp. with bombayjewelry.com, we found good response, good quality, good service, good price. we did not find any problem. we got our stuffs on time. Thanks to bombayjewelry.com for this good service so, we got Indian jewellery without going to India. Thanks ...keep doing good work...

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Pami Chhoker
Woodland, US
Mar 15, 2011 6:03 am EDT

I received great service and had harpreet chat with me online. This person helped me and assisted me all the way. Everyday I went online to view this website there always was a person availbile online to assist me. I had a great experience and got exactly what I had expected. This person even upgraded my shipping for free so I can get my items on time. It was recommended by my sister and she has done business with them in the past. For those of you had a negative customer experience I am surprised but mines wasn't that way and other viewers who will be viewing these comments should know there are people out there that did receive good customer service experience. The jewlery I ordered was even more gorgeous then I had imagined and Harprit personally took my order since I was having trouble with my password and online acct. Believe me I bugged this person like 2 to 3 times a day with questions and he or she was never irritated once at me. My name is Pami Chhoker and I had a great experience which I feel is worthy sharing thank you.

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BOMBAYJEWERLY-FRAUD
Mason, US
Nov 23, 2009 6:04 pm EST

I called today asking for my items that I ordered 2 week ago.. The person that picked up couldn't even talk in english. he was like my son will call you yeah right OMG this is a joke the worest service ever. I called BBB they didnt even have the business on file. FRAUD FRAUD FRAUD SOMEONE NEEDS TO CLOSE THEM DOWN

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LostMyMoney!!!!!!!
Las Vegas, US
Nov 17, 2009 12:34 pm EST

I purchased my goods...havent received it... I wish I would have read these reviews sooner...Calling my card company and filing for FRAUD.

BombayJewelry stole my money! And I will NOT let them get away with thisssssssssssssssssssssssssssssssssssssss.

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JohnMatthews909
Synthia, US
Nov 06, 2009 5:37 pm EST

We had a few of the consumers ask for what type of complaints we have been receiving for this company. Above is the letter I have posted. The letter posted above was an email complaint we received for BombayJewelry.

We are informing consumers to beware of this website and do your research before you purchase from this website.

Thank you.

John Matthews

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JohnMatthews909
Synthia, US
Nov 06, 2009 5:33 pm EST

Um - I called the number and some lady picks up and just says hello hello hello... is this a joke? The phone number isn't a professional number and she doesnt know how to speak English. I just lost my money on my order... I am filing a complaint with my credit card company for my order. Looks like they ripped all of us at the same time. Well, I am going to fight this.

Providing a fake number/fake address/with no response. Where is the jewelry?

Horrible Horrible Horrible Horrible.

I am going to have my attorney send them a letter. I want my money back!

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JohnMatthews909
Synthia, US
Nov 06, 2009 11:34 am EST

Report the company to the Better Business Bureau and the Local Fraud Commission online - It's a government site that tracks websites that continuosly fails to provide service to clients.

Letters received by BombayJewelry will most definitely be replied to if they receive in their offices. If no replies are provided, the company forms very bad reputation; however, at the condition of the above complaints - they are not trustable and clients should beware and save their money before going through fraud with them.

I have been working for an online fraud commission for over 18 years and my experience is that websites that offer no customer service lack trust. There has been 2 complaints filed with the LFC already for BombayJewelry.com. Bombay Jewelry is not trustable due to clients complaining of unreachable customer service.

My recommendation is DO NOT PURCHASE anything from this website. If so, then you solely are doing it at your own risk with warnings from authority.

My reviews are featured throughout the internet on many online companies that fail to provide service and steal consumers money without delivering products.

Thank you for the read and hope that the few words provided above brings some awareness and knowledge about the negative company, Bombay Jewelry.
John Matthews .

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BOMBAYJEWELRY FRAUDS
Woodbury, US
Nov 03, 2009 7:07 pm EST

Hello. May I say that I am too a victim of this fraud website. I have been trying to get hold of someone at their phone number for the last month, with no responses. I even wrote a letter at the address they had. No response. Emails are not returned. What is this? The jewelry looks okay, the prices are too high - I still decided to give them a try.

Absolutely nothing. It like the website DOES NOT EXIST, but is out there. I am going to contact Better Business Bureau, a local agency to file a formal complaint!

I encourage everyone to SAVE THEIR TIME and their efforts.

DO NOT EVEN BOTHER LOOKING BECAUSE YOU WILL RECEIVE NO RESPONSE. AND IF YOU TAKE A RISK AND ACTUALLY ORDER, GOOD LUCK WITH GETTING YOUR PRODUCT!

I WOULD GIVE THIS BOMBAY JEWELRY PRESS THE WORST RATED SITE.

I HAVE BEEN SHOPPING ONLINE FOR OVER 9 YEARS AND BY FAR, OFFERING CUSTOMER SERVICE/BUT NOT RESPONDING BACK IS ABSOLUTELY HORRIFIC!

DO NOT WASTE YOUR TIME AND ENERGY.

JUST GO BUY FROM AN INDIAN STORE/BOUTIQUE, EBAY, OR OTHER WEBSITES WHICH HAVE BEEN ONLINE WITH CREDENTIALS.

BOMBAY JEWELRY IS FRAUD!

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dolly1777
Scottsdale, US
Nov 02, 2009 3:16 pm EST

OMG I HAD THE SAME PROBLEM!

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Contact Bombay Jewelry customer service

Phone number

+1 (847) 836-2683

Website

www.bombayjewelry.com

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