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Bombay Company / False advertising, refuse to accept return

1 United States

The description and picture of this item clearly states that the blocks have rattan, wood, metal and stone on each one, and look good in the picture. I received these in late September, but because I was painting the room I wanted to hang them in, I didn't open the box for several weeks. I was shocked to see they were merely painted, with no embellishments. I began sending emails to return these in November, and after four attempts, finally got a reply saying "sorry, you can only return after 30 days". I think any reputable company would take back merchandise that has so clearly been falsely advertised and promoted. I wonder if anyone actually got the blocks that were described.


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