Be warned and beware
I checked my Virgin mobile phone bill online and saw I had been charged £18 in the form of 3 texts on Jan 25 and 3 on Jan 30th, and charges £3 per text. I checked with Virgin why I had these charges and they said it was a charge from myblox.com. They said that they did not know anything about this, but gave me the name of boltblue.com. I eventually managed to contact boltblue who told me the charges were made because I had signed up for membership of their site and that I would be charged £9 per week for this in the form of 3 text messages at £3 per text. I informed them that I had been into their site and downloaded a FREE ringtone, as stated, but they insisted that I had signed up for membership, which I definately did not. Despite my protestations, they absolutely refuse to reimburse me the 'stolen' £18. I was finally informed that if I dial 81194 and text STOP, this would finish my membership. I did this, warily, and, thankfully, I have not been billed further by this company. ANYONE GOING INTO THIS SITE, BE WARNED AND BEWARE!
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Boltblue Communications Ltdd complaint handling
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Boltblue Communications Ltdd contacts
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Boltblue Communications Ltdd phone numbers020 3322 1541020 3322 1541Click up if you have successfully reached Boltblue Communications Ltdd by calling 020 3322 1541 phone number 0 0 users reported that they have successfully reached Boltblue Communications Ltdd by calling 020 3322 1541 phone number Click up if you have UNsuccessfully reached Boltblue Communications Ltdd by calling 020 3322 1541 phone number 0 0 users reported that they have UNsuccessfully reached Boltblue Communications Ltdd by calling 020 3322 1541 phone number
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Boltblue Communications Ltdd headquarters91 Peterborough Road, London, SW6 3BU
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Boltblue Communications Ltdd social media
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