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Boingo Wireless / I would not recommend this shame of a company to anyone

United States Review updated:
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I have tried to call Boingo Customer Service to cancel but they never answer. There is never a human being on there, just a long wait. When you contact them via their Support email address, they do respond but make you call them to cancel and then the same voice mail hell!!

I WOULD NOT RECOMMEND THIS SHAM OF A COMPANY TO ANY ONE.

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Comments

  • La
      29th of Apr, 2010

    I'm so sorry to hear that you've had a negative experience with us.

    We've had some longer-than-average hold times lately, and we're sorry that you had to wait so long on hold. This is certainly not representative of the excellent customer experience we strive to provide, and I'd like to make things right.

    Will you please email me at lsanyal at boingo dot com with your username? I'm happy to help you with your request.

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