Company sells medical devices and hormones.
I ordered a Thigh Design System from these people on March 18th. They charged my card on March 21st. I never received the product. I tried several times to call the 1-866 number several times only to get disconnected as if it wasn't working. I started calling the Hormones By Hart number only to be told that all she could do was a take a note to "Dave" as Dave had no phone number. After realizing that I was not going to receive a call from Dave, I called her back. After calling several times she gave me the number of the company owner, Ron. I called him on his cell and was told he was sorry, but that I needed to call Caleb, his assistant. (why couldn't he call Caleb?) I leave a message for Caleb and never get a call back.
I filed a complaint with the BBB after waiting a few more days to see if my charge was reversed. I also emailed the company and told them I was making one final attempt to collect my funds. This was April 11th. Ron emailed me back and said he would be crediting my account the next day. It is now April 20th and I have no credit. I just filed a complaint with the FCC and called Ron back. He gave me an excuse that his company needed to wait and see if I disputed through the credit card company.
This has been a complete joke! Horrible business. Currently they are sitting on $376. and some change.