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Bodog
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4.1 15 Reviews

How responsive is Bodog's customer service?

2 Resolved
3 Unresolved
It's the right time to step up 💪
Selective responses to complaints have never led anyone to the highest rating, so it's really important for Bodog to put in more effort to meet customer expectations. We recommend that all reviewers provide detailed descriptions of their issues to Bodog, which will definitely increase the chances of successful problem resolution.
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Newest Bodog reviews and complaints

ComplaintsBoard
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12:00 am EDT

Bodog A Mixed Bag of Experiences

As someone who values transparency and reliability, I approached Bodog with cautious optimism. While some users have raised valid concerns about their experiences, it's important to note that others have highlighted positive aspects of the platform. It appears that Bodog's performance may vary depending on individual interactions. As a potential customer, I would recommend approaching Bodog with an open mind, considering both the positive and negative feedback shared by users.

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ComplaintsBoard
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4:03 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Bodog - Sportsbook

Hello Bodog Customer Service, I am writing to express my concern and to seek immediate assistance regarding an issue that has popped up with my account. As a loyal and active user of your services, I was taken aback to find that my account has been locked, rendering me unable to access the services and functionalities that I regularly rely on. Thi...

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ComplaintsBoard
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7:28 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bodog Payout

I just want to reiterate the other complaints, so you don't think its just one or two people. Bodog will never pay you. I went through an incredible amount of back and forth to request the payout...they kept needing yet another set of documentation. Finally it went through, I got my payout..took a month, not speedy, but acceptable. Then, the check *bounced.* Now I'm on another roller coaster ride where everytime I ask where the new check is, I get asked for yet another form of verification. And my payout isn't that large, just over 300. And despite the hard economic times, lotteries and betting are, as you can imagine, still very robust businesses. So, this seems like a business that delays payouts as a *systematic* organizational tactic to increase their own earnings. DO NOT TRUST BODOG!

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Is Bodog legit?

Our verdict: Complaints Board has reviewed Bodog and concludes it's largely legitimate, assigning a high trust rating. This suggests that interactions with Bodog's website can generally be considered safe, allowing users to proceed with a degree of confidence. Trust in Bodog's services, but remain informed and cautious.

Bodog earns 77% level of Trustworthiness

High Trust Suggestion: Bodog evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

Bodog has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Bodog has registered the domain name for bodog.com for more than one year, which may indicate stability and longevity.

Bodog.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bodog.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bodog.com you are considering visiting, which is associated with Bodog, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Bodog website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • Bodog protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • A website that contains sports betting information, it is important to be aware of the potential legal and safety risks associated with online gambling. Depending on the laws and regulations of your country, sports betting may be illegal or require specific licenses and permits.
  • While Bodog offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
  • We conducted a search on social media and found several negative reviews related to Bodog. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • Bodog offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
  1. Pros
    1. Diverse betting options
    2. Robust security measures
    3. User-friendly interface
    4. Competitive odds and lines
    5. Reliable customer support
  1. Cons
    1. Limited geographic availability
    2. Fewer live betting options
    3. Slower customer service response times
    4. Limited banking methods
ComplaintsBoard
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5:19 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Bodog - deceitful and shady

Wow! This is by far the worst sportsbook ever! Where do I start?! #1) I won two large parlays. I requested most of the funds to be withdrawn. They did whatever they could to not let me have the money I won! It took 2 months of 'negotiating' . Finally I was told a check for my $9k was on its way. It took another 3 months for the check to arrive. Three...

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ComplaintsBoard
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11:13 am EDT
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Bodog - payout request

I have requested a payout with Bodog for $600. They continue to give me problems on even putting the payout request through. I just get a standard email back saying it's in the works but they don't have the correct documentation from me. It's funny how I can deposit in their website and they have no problem but as soon as you want some money back that...

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ComplaintsBoard
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4:29 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Bodog - 2 months since payout request to Bodog

Requested $400 payout on 6-8-08. It's now [protected] and Bodog continues to change stories about why I haven't received my cash. Bottom-line... they are stalling. Two months is not acceptable. DON'T GIVE YOUR MONEY TO BODOG. YOU MAY NEVER SEE IT AGAIN.

Read full review of Bodog and 4 comments

About Bodog

Bodog is an online gambling platform offering a variety of betting options. It features sports betting, casino games, poker, and horse racing. Users can access its services through desktop or mobile devices, engaging in both live and virtual game formats. Customer support and various payment methods are available.

Bodog In-depth Review

In summary, Bodog is a well-known online gaming platform that provides a variety of betting options and casino games. It has a strong market presence and offers a user-friendly experience on both desktop and mobile devices. While it has many strengths, there are also areas for improvement that potential users should consider.

Company Overview

  1. History and Background: Bodog has been a significant player in the online gaming industry for many years, building a solid reputation among its users.
  2. Licensing and Regulation: The platform is licensed and regulated, ensuring a secure and fair gaming environment for its customers.
  3. Market Presence and Reputation: With a strong market presence, Bodog is known for its reliability and has a generally positive reputation among online gaming communities.

Website Usability

  1. Design and Layout: The website features a sleek design that is both appealing and functional, making it easy for users to find what they are looking for.
  2. Navigation and User Interface: Navigation is intuitive, with a user interface that is straightforward, even for those who are new to online gaming.
  3. Mobile Compatibility and App Availability: Bodog's mobile compatibility is excellent, allowing users to play on the go, although specific details about app availability were not found.

Game Selection

  1. Variety of Games Offered: The platform offers a diverse range of games, including slots, table games, and poker, catering to different player preferences.
  2. Software Providers: Bodog partners with reputable software providers to ensure a high-quality gaming experience.
  3. Exclusive and Unique Game Titles: There are unique game titles available, providing a fresh experience for regular players.

Betting Options

  1. Sports Betting Markets: A wide variety of sports betting markets are available, covering major sports and events worldwide.
  2. Live Betting Features: The live betting feature enhances the excitement of sports betting, allowing players to bet on games as they unfold.
  3. Odds and Betting Limits: Competitive odds and reasonable betting limits are offered, though specifics were not provided.

Bonuses and Promotions

  1. Welcome Offers: New users can enjoy welcome offers that enhance their initial experience on the platform.
  2. Regular Promotions and Loyalty Programs: There are ongoing promotions and a loyalty program that rewards regular players, although detailed terms are not disclosed.
  3. Terms and Conditions: As with any platform, it is important for users to understand the terms and conditions associated with bonuses and promotions.

Payment Methods

  1. Deposit Options: Bodog provides multiple deposit options, catering to a variety of user preferences.
  2. Withdrawal Speed and Limits: Withdrawals are processed within a reasonable timeframe, with limits that are standard for the industry.
  3. Currency Support and Conversion Fees: The platform supports different currencies, but information on conversion fees was not readily available.

Customer Support

  1. Availability and Response Times: Customer support is available with satisfactory response times.
  2. Support Channels (Live Chat, Email, Phone): Multiple support channels are offered, including live chat, email, and phone, ensuring that users can get help when needed.
  3. Quality of Assistance: The quality of assistance is generally good, with support staff being helpful and knowledgeable.

Security and Fairness

  1. Encryption and Data Protection: Bodog uses encryption to protect user data, ensuring a secure online experience.
  2. Fair Play Certifications: The platform has fair play certifications, although specific details were not found.
  3. Responsible Gambling Measures: Measures are in place to promote responsible gambling and provide support to those who may need it.

User Reviews and Community Feedback

  1. Customer Testimonials: There are positive testimonials from customers who have had good experiences with Bodog.
  2. Community Engagement and Social Media Presence: Bodog engages with its community and has a presence on social media, which is beneficial for user interaction.
  3. Complaints and Resolution Mechanisms: While complaints are relatively few, there are mechanisms in place to resolve any issues that may arise.

Pros and Cons

  1. Strengths of Bodog: Strong market presence, diverse game selection, user-friendly website, and reliable customer support.
  2. Areas for Improvement: More transparency regarding app availability, detailed information on betting limits, and conversion fees would be beneficial.

Conclusion

Bodog offers a comprehensive gaming experience with a variety of options for different types of players. It is particularly well-suited for those who appreciate a mix of casino games and sports betting. The platform's user-friendly design and reliable customer support make it a good choice for both new and experienced players. While there is room for improvement in certain areas, the overall impression of Bodog is positive, and it comes recommended for those seeking a robust online gaming platform.

How to file a complaint about Bodog?

Here is a guide on how to file a complaint against Bodog on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Bodog in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Bodog. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Bodog on ComplaintsBoard.com.

Ratings on other sites
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2.5
5 review
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2.8
4 review

Overview of Bodog complaint handling

15 Bodog reviews first appeared on Complaints Board on Aug 10, 2008. The latest review A Mixed Bag of Experiences was posted on Apr 1, 2024. The latest complaint Payout was resolved on Jan 18, 2009. Bodog has an average consumer rating of 3 stars from 15 reviews. Bodog has resolved 2 complaints.
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