Boca Ventures Ltd / unauthorized charge added to installation of acrylic bathtub with walls.
An unauthorized charge of $100 for parts replacement was added to the final bill. The manager, Kristin Glavin of Boca Ventures while agreed that the charge was not authorized, insisted payment must be made immediately. Or else she will send the bill to Collection Department. Because we do not want to be dragged into a legal tassle with the collection department we paid the full amount including the additional $100 promptly. We were made to pay an unauthorised amount under duress. We would like Bathfitter to reimburse the $100 and investigate their company approach to collecting payment.
Ref: Installation Date - 08/07/2017 EO# M9330
Company Details: Boca Ventures Ltd
6900 220th Street. SW
Mountlake Terrace, WA 98043
Tel: [protected] or [protected]