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Bob's Discount Furniture
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Bob's Discount Furniture
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2.1 514 Reviews

Bob's Discount Furniture Complaints Summary

134 Resolved
369 Unresolved
Our verdict: When using services from Bob's Discount Furniture with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Bob's Discount Furniture reviews & complaints 514

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2:48 pm EDT

Bob's Discount Furniture bedroom set

I ordered a full bedroom set in the beginning of July. I received a call that the items were going to be available prior to my requested delivery date (which I set the day I ordered). I am moving into a new apartment so I could not accept an earlier delivery. I received a call yesterday with the scheduled time period for my delivery. However, it was for the Friday before my scheduled move in on Saturday. I called to have the delivery changed back to the original date I requested when I placed the order. I get a call today (the next day, 2 days before I move and almost a month after placing the order) that they could not accommodate an entire bedroom set on the truck for Saturday. I explained to them that I was originally told my bed would come separate from the rest of the furniture due to the dates it would be available so they only need to accommodate a bed. After I was put on hold for several minutes, I was told in fact only the headboard was available for delivery and the rest would be in at the end of the month. Say what?! I was supposed to get the rest a week later. I would still be understandable if the rest of the furniture was on back order and I received my bed but what good is it for me to only have a headboard delivered? All everyone could say is "I'm sorry for the inconvenience" and no one had an answer to why I was originally told everything would be in early then not told only the headboard was available. I spoke to an associate and a manger while on the phone with the 1800 number. The manager literally only repeated 5 times, "I am sorry for the inconvenience. I can't control when the merchandise is available." She did not even try to figure out why I wasn't called in the first place to be informed that most of the bed was unavailable. I told her I was thinking of canceling the order and because she did not care enough to even look into my case I would call the BBB. She wasn't phased at all! Clearly, people call her pissed off everyday and say the same thing. It made it clear that this happens a lot. I understand that furniture may come in damaged or back orders may take longer than expected but INFORM THE CUSTOMER! What am I going to do with a headboard? Also, the new date that everything is available is while I am on vacation so I run the risk of the same thing happening when I do not accept the delivery

I finally called my local store from which I bought they merchandise. They are at least trying to figure out why my furniture will not be in on time considering my delivery was scheduled since the day I ordered. I appreciate them trying to give me answers even if they cannot. Its a shame that the corporate offices don't care enough. I am still waiting on a call back so to be continued.

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12:08 pm EDT

Bob's Discount Furniture my furniture

I purchased the movie theater living room set almost 4 years ago. Within 2.5 years, it started to peel terribly. The ottoman, the recliners and the middle section. Not to mention, one of my recliners stopped working a year in when barely used. Keep in mind, it is only my son and I that live here and we are hardly ever in the living room. My son at the time was 15 years old, so he's old enough to not be reckless with furniture like a toddler would be. I also have no pets. I tried to cover it up with a black marker to no avail. It is making my living room look old and rundown. I have left a few messages on your voicemail but haven't received a response yet. I also reached out to the store I purchased it from but I could never reach anyone anymore.

For the next issue. I have a Dining Room set from and the seats have been peeling and buttons popping off. I have never had an issue like this with furniture.

I did not purchase goof proof because as mentioned, it is only my son and I. My thought was this furniture would last me for years, like my previous furniture did. I reached out to a person I was told could assist. I've called numerous times and emailed to no avail.

Not sure how this happened but would like to explore my options so I can restore my home back to it's natural splendor. I would like a store credit so I may purchase new furniture that looks like mine but not bonded leather.

I've attached videos so you can see it.

Thank you for your prompt attention with regards to this matter.

Respectfully,

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Jan Misskerg
, US
Aug 06, 2018 11:55 am EDT

we purchased goof proof and they still don't cover "peeling" of their leather chairs

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10:21 am EDT

Bob's Discount Furniture louie louie cherry king size bedroom set

I purchased this as I have brought other bedroom furniture and for some reason each piece is damaged not just scratches, cracks, nails, glue, dents etc., Then I was told I have to wait when I just got it delivered 7/12 and the delivery guy never phoned it in. This isn't my first rodeo with damaged goods so I am annoyed that I have to wait two days to not get it replaced in which should happen or it needs to be returned and my monies back in which I paid $1938.42 an this is the type of furniture I get. I understand this is your policy but it came to me damaged. Customer # 6977214 sales rep Anthony Salatti. This pictures are not showing all as I took them with my computer as this is the device I am on. I am very annoyed and hope to get new replacements as nothing can be repaired. Thank you Tina ([protected]@yahoo.com) [protected]

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9:30 am EDT
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Bob's Discount Furniture warranty expired

My name is Alexander Borrani and my account number is 3181961.

I have been a Bobs customer for years and would like to continue to be one in the future. My problem is this...I purchased 2 couches and a table in 2013 from your Yonkers location. In addition I also purchased a warranty with these items.
Recently my couches began to become noticeably uncomfortable to the point where you cannot sit on them. Here is my issue; my warranty expired just days ago.
I understand technically you have no obligation now to review my purchase order and perhaps swap couches for new ones.
However, since the time was so recent, is there any way my warranty can be pushed through on my couches.
Again I love your store and products and would like to continue to purchase items here. I would be very appreciative if this could be possible

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9:54 am EDT

Bob's Discount Furniture couch an chay

I purchased this furniture in May. An complained about this at that time have got nowhere with my complaints which have berry numerous. The store has all the emails on my complaints. They just keep contacting the delivery company I guess. They said Diacon. If the delivery company isn't going to take care of it shouldn't the store get someone to do it

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3:32 pm EDT

Bob's Discount Furniture delivery on bedroom furniture

Received notice that bedroom set ordered in freehold store approx 3weeks ago would be delivered on saturday june 16 2018 between the hours of 8 am and 12 noon. Furniture never showed - it was mia... So I contacted their delivery dept at [protected] to find out what happened. After being on hold for over 20minutes kimberly b employee no 762 answered. She was very sorry about my inconvenience and placed me on hold to track down the missing furniture. After 15 minutes she got back on the phone with me only to tell me she had no idea where the bedroom set was and she is in the operations dept for deliveries! She put me on hold again then after another 10 minutes got back on the phone to say the furniture was not on intended truck-big surprise - we already assumed as much. I asked to speak with her supervisor since talking to kimberly b got me absolutely no where-she just went round and round in circles repeating the same thing over and over. When I asked her exactly what truck the furniture was on and where was that particular truck was she had no idea. Now after being on hold for another 15 minutes courtney t got on the phone - she is management. Courtney has as little info as kimberly on the situation. The furniture was on some truck somewhere in nj but had no idea what truck. But once again courtney was very sorry for my inconvenience. How can you supervise/manage a department and have no idea where the customers furniture is? That's what you do for a living! That's your job. Finally I was contacted by david k who is also in the ops dept but in the social media section. I assume that once I mentioned the better business bureau that got their attention and my story got to dave asap. Dave was a pleasure too talk to-he seemed to have more info on the situation than the other two I spoke with. Bottom line - big screw up and furniture is to be delivered now tomorrow on father's day approx 8 15 am. Of course a day was taken off work to wait for the furniture delivery on our part today but courtney and kimberly really didn't seem to care, but again they were both truly sorry for the inconvenience which makes all the difference in the world. Kimberly said she understood my frustration which really helped lol. Also as a side note if you ever have to call that [protected] and courtney or kimberly answer hang up and try again. Looks like we are sleeping on the floor tonight! Will see what tomorrow brings hopefully there is an all points bulletin out for the bedroom set and it will show up in the morning... To be continued
I

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3:34 pm EDT

Bob's Discount Furniture https://www.mybobs.com/ bob's insurance and their partner company "guardian" is cheating customers

https://www.mybobs.com/ Bob's insurance and their partner company "Guardian" is cheating customers.
Once we called about recliner broken power wire, Bob service man came and said this is not manufacturer defect it is accidental. Please call Guardian . Once we called them they are saying after couple of years the broken wire is manufacturer defect. This is how they are playing .

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6:12 pm EDT
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Bob's Discount Furniture sofa

Sinking sofa
Embarrassing when I entertain family and friends
Love it but not the sinking sofa
Can you help me with this situation.
Contact me at [protected]@gmail.com
609 635.1784
I have good proof package
Hope it is still available for me to correct this situation

I love shopping at Bob's furniture store
P! please help me I will be available most of the day.

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2:19 pm EDT

Bob's Discount Furniture wrong delivery of clyde accent chair

I recently gave Bob's Furniture a chance to redeem themselves from my first purchase of a Sectional Couch 5 years ago. I just bought a bedroom Set and Clyde Accent Chairs.
The Bedroom set was assembled outside my house, which was my first dilemma. Then one of the draws on the bed was cracked. This had to happen in a warehouse or in transit because it came out of the box like this. We call customer service they can't get another foot post draw out until September 2018. We are in May 2018. Then they suggested to keep the bed and in 3 weeks they will pick up whole bed and delivery a whole new one. Doesn't make sense to me but ok. Now the Cylde Chairs was the wrong color so I did not except them. Went to store so they can current the color and chairs would be delivered today May 31, 2018. My delivery time frame was from 2:15pmto 6:15 pm They come at 10:52 with only a text. No call. Then they delivered it to the basement apartment which is a daycare, not the 2nd-floor apartment which was stated on invioce Apt 2nd fl. How and Why would they deliver to the basement apartment. So I call so they can move the chairs upstairs to the right apartment after we finally figure out that they delivered it to the wrong apartment. The first call lady said that they will send delivery time back to move upstairs, then Sarah called back an hour later saying that the delivery time was done for the day. Now I am really upset don't want to move because if something breaks are gets scratched I can't replace it. I call back an after another 1 hour on the phone the young lady tells me that they can not do anything because the lady downstairs signed for it. I said, Miss, even after Bob's delivery team delivered furniture to the wrong place. Sorry, can not do anything.
Now with all that said this will be my last time purchasing from Bob's Furniture. Once they get your money they are no longer concerned with you as the customer. Their customer service is not quality service. I rather pay a few more dollars to another Furniture Outlet with better quality Customer Service. Thank you Bob's for wasting 2 hours of my time on the phone and most of my day waiting for chairs that are in somebody else's house.

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1:06 pm EDT
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Bob's Discount Furniture couch

I purchase three piece set on April 17th they told me they're going to delivery on April 30th one piece couch going to be delivery on May 2nd. I was not happy about frist place not having all the stuff ones, even I paid cash for 5000.00 that day. So I wait hold Day May 2nd not even knowing one peace Furniture going to come on May 22nd. When I call customer service they don't even apologize, I wasting my time and they don't even update it for me when it's going to delivery. I thought paying cash front make it easy to have my furniture on time but I was wrong. I will never shop Bob furniture again.

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10:58 am EDT

Bob's Discount Furniture claim 3941250

I purchased a 5 piece living room set along with the goof proof. I have damage to two of the sofa cushions and I want them replaced or repaired. I submitted my claim and I have been told that the furniture is no longer sold and it cannot be repaired because its bonded leather. The two damage spots are about the size of a silver dollar. One damage spot per back cushion. This is an issue Bob's furniture needs to address. The credit I was offered for the sofa was $550.00 which is not enough to replace the sofa and it is useless because this set is no longer sold. No one wants mitch/match furniture. I've been calling for weeks now trying to get this resolved. I feel like I've been scammed because I have a furniture set that is no longer sold and a warranty that has not solved the problem.

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2:43 pm EDT

Bob's Discount Furniture bedroom set

I had the unfortunate pleasure to deal with their different teams, from sales to customer service, to deliveries. I purchased a bedroom set and had to wait over 2 months to have it delivered. When it was finally delivered, the mirror was broken. I called to inform customer care and to have a replacement scheduled for delivery, the delivery guy said "I wouldn't recommend you buying from this company, spend a couple more hundreds and get a better quality, service, and warranty". When they came with the replacement, they didn't notify me of their scheduled ETA. They showed up then called me "We are outside". I had no clue they were coming on that day at that time! No message with a time frame or anything. I left work and drove home (10 min away). When I arrived the truck was down the street and he refused to come back, he then refused to answer the phone. The second time the same thing, the delivery called me and said "We are here", I said your time frame said 2:45 to 6:45 and it's 2:35 now. He said well this is my last delivery for this area, and then left. This purchase caused stress and anxiety.

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1:53 pm EST

Bob's Discount Furniture delivery

We got a sofa set. It was to be delivered. On the delivery day, we got a text. I went outside with my phone and watched them pull in within 20 min. Unfortunately the sofa set would not fit in the elevator and we had to go select a different one. Understandable.
Second delivery: We get a text - same text as before "we will be delivering within 30 min" I go outside with my phone. No delivery. We call. They tell us that they rang the doorbell. I tell them there is no doorbell. they put me on hold. They come back on the phone and tell me they have pictures to prove delivery attempt. I tell the guy I was not accusing him of anything and that they must have gone to the wrong address. He tells me no and that there was a grey car in the driveway. I tell him we live in a big apartment building that is part of several other apartment buildings and although we do not have a single driveway. He Again refers to the pictures. I ask him how I can see them, he tells me he is not obligated to show me. I just want my furniture. we have been waiting a month now. The delivery people just outright lied to us. My wife is so upset that we are just going to cancel. The salesman will lose and its not even his fault!

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Naoufal Taki
, US
Mar 14, 2018 2:46 pm EDT

I recommend you get a refund before they deliver the merchandise. You will be disappointed with their products and service in case something goes wrong. I had a horrible experience with their delivery guys as well. I have been in customer service for 10 years, and these company doesn't apply it and doesn't care about their customers. Once they deliver the merchandise, you lose every chance to get your money back. Again, I recommend you get your money back and save yourself headache, stress, and anxiety.

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9:06 pm EST
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Bob's Discount Furniture leather couch/chase

Couch is pealing and falling apart! Although years old this is not wear/tear and can not be fixed! A huge disappointment! It's defective! I have no pets! It looks horrible! It's embarrassing to guests at my home me!
What are my options besides throwing it away!
The pealing is all over my carpet daily. I'd like to be contacted on a resolve. You should stand by your product - eve if I didn't buy the goof proof! I've read this has happened to a lot of customers. What is the resolve?

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Shaun R.
, US
Feb 17, 2018 10:16 pm EST

Hi Cyn. Appreciate reading about your concerns.

Can you please provide a few additional details concerning your purchase?

(1) Date of purchase, (2) Manufacturer and description of the sofa and, finally, (3) Did you choose to purchase additional warranty coverage on the item(s)?

Look forward to hearing from you.

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Melissa Esteves
, US
Mar 03, 2018 7:50 pm EST
Replying to comment of Shaun R.

Shaun,

I purchased a sectional set from Bob’s and having the same issue. I also purchased the goof proof plan. I’ve heard of some people getting luck enough to have their set replaced if they talked to the right person and others not getting anywhere. Are you able to help?

Thanks in advance!

Melissa
Melissa_kratovil@yahoo.com

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11:32 am EST

Bob's Discount Furniture replacement of damaged dining room chair

i purchased a dining room set with six chairs. One of the chair legs was damaged on delivery was discovered to later. I had purchased the goof protection and called for replacement and was told that since it was damaged when delivered it was not covered under the plan and i had to contact the store. I called Bob's customer care and submitted a claim and provided the requested photos. after two and a half weeks I did not hear anything and I called only to be told that they never received the photos. after much discussion I was told that I would have to resubmit the photos again for a new claim. When I asked about a timeline for replacement, I was told the representative on the phone could only approve a replacement leg and it would take 4 months. But if I resubmitted my claim, they should respond in 5-7 business days and if approved, I could get a new chair right away.. god knows when I will get this resolved. But I expressed that the customer service was poor and unresponsive. I would not recommend that anyone buy furniture from Bob's. I would have saved myself a lot of frustration and disappointment had I spent a few more dollars and gone to Raymour & Flannagan or Mealeys who stand by their merchandise and have better customer service. BUYERS BEWARE!

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2:17 pm EST

Bob's Discount Furniture mattress

got a mattress in late 2010 22 mins wait time also gave me a hard time its ripped stuffing coming out they say i must get a technician out here Y to me find ways to rip me off is had a 20 yrs guarantee but i was told only u can say if i am covered goof proof guarantee more like rip off bob has millions make it hard as possible to get what i paid for

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1:13 pm EST

Bob's Discount Furniture Bob-o-pedic

Bob-O-Pedic adjustable bed is causing me to have hip pain! Expensive for no reason! They billed me before I received the item!Bob-O-Pedic adjustable bed is causing me to have hip pain! Expensive for no reason! They billed me before I received the item!Bob-O-Pedic adjustable bed is causing me to have hip pain! Expensive for no reason! They billed me before I received the item!

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9:38 pm EST
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Bob's Discount Furniture gladiator sofa

I am beyond disgusted with this company! Starting back in november, I was getting the sofa delivered as a surprise for my husband... I got a 4 hour delivery window to which they came 2 hours early, left it in my garage for me to drag in and assemble on my own apparently (I was told it was pretty simple to do)... I emailed, used the "chat" and called numerous times... (I still have all the documents of trying to get someone to speak to that actually understood how infuriating this was without making light of it... 1. It ruined the surprise because they called my husband when nobody was home two hours before the timeframe they gave me, so not knowing what they were talking about, my husband said I don't know if you have the correct house/person", but they read the address so my husband said I guess just throw it in the garage (because he had no clue what it actually was), so I came home to 3 huge boxes, to try to carry in and set up myself (a 4'11 female). After talking with someone finally, the only thing she said was they can offer me a $50 gift card to bob's... Are you kidding me? Why would"i"pay for delivery charges that they screwed up, which also include setting the furniture up, which didn't happen either... The"final offer" from this woman was $100 gift card to bob's... I said absolutely not... I said i'll return the entire thing, she told me I can't... I am not an [censor], I know I can because there was nobody home to actually sign for it... So she said oh umm ok i'll have someone call you right back never heard from anyone again... Not even one week later, the reading light in the middle console stopped working, being too busy with a christmas etc to even care about this piece of furniture... I waited until after the holidays to calm and try to at least get that fixed... They scheduled a time for someone to come out, after getting all the info and repeating it back to me... They delivered the wrong part of the sofa... Someone was supposed to call me right back... Didn't hear from anyone until the next day... She then switched me to set up another time to have it fixed, I waited on hold for about 15 min... Finally someone picked up, I explained what happened, got disconnected... Someone called me back about 10-15 minutes later and I got disconnected 2 min into that conversation and I haven't heard from anyone since! I don't have any more patience to sit on the phone for 20+ min just to try to speak to an actual person, especially when somebody should have contacted me by now... I have been more than patient with this entire nightmare of a purchase... I would never purchase anothing thing from this company (pretty sad because we have kitchen table, bunk beds, and a sectional from this store, but the experience we had with this... No way!
I am looking into what I need to do next, this is absolutely unacceptable.

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1:25 pm EST
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Bob's Discount Furniture goof proof protection plan (guardian)

On 12/23/17 I called Guardian Furniture Protection Plan to report accidental damage to my Bob's leather couch. The Plan cost me 300$ at the time of purchase (7/28/14) and covers "rips, tears, cuts, burns and punctures" of leather goods. Upon making the call, I was asked "how it happened?" My response was as honest as I could be, "I'm not sure but I had a big party on the 19th with 18 people, one woman had a large metal clip in her hair and leaned back on my sofa, and I believe that's how the tears were made in my leather." Response from interviewer, "Do you want 24 hours to ask someone in your household how it happened?" My response, "there is only my husband and me and that is the only way it could have happened." Apparently, I was too honest in my response and should have taken the time to report this as the "single incident that caused the tear." However, I told the truth and although I sent in the required pictures, I was told the claim was ineligible because I didn't give the exact accident when originally answering the question. I called their customer service, explained my response, and was met with an on-script response-there is nothing we can do because you only have a one time chance to report this accident correctly. I called Bob's, spoke to the manager, Terrence Cook, and he called corporate- Nothing they can do with this "Goof Proof Protection Plan, " they just sell it with their furniture and its out of their hands. I called Corporate and spoke to Austin in customer service- Nothing he can do with the Plan, they can't help me at all. If this isn't a case of "unprovided coverage" then I don't know where else to turn. I didn't know "how" to get them to cover my accidental damage by answering correctly. I am not a liar and I did not want anything more than to have the service dept send someone to look at my tears and tell me how to fix them. They are the professionals- The sale of this Plan is a total SCAM and Bob's should be ashamed to push it on their customers.
The furniture and protection plan was purchased from Bob's-Order # 4106140 Customer # 3884665 Service Request# Guardian: 5961541

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6:01 pm EST

Bob's Discount Furniture sofa

Name- Suman Rani
Email- [protected]@yahoo.com

The first sofa set purchased wore out fast and was able to return due to manufacture fault. Second sofa was not able to fit in the stairs. Third sofa set was delivered and my mother in law went to sit down it tipped over and she fell. I complained to the customer service and reported the incident. No sympothy and was told manufacturer fault again. So my husband went again to Bob's and picked another sofa which was supposed to be delivered on 12/23/17 . Delivery team came and left and no delivery done. So I called and requested a full refund after spending over an hour over the phone they said all set refund approved and spike store manager at bobs in woburn. They will pick up my sofa on 12/30 and I willget my money back. But customers service are unwary of that and gave me hard time that it was never discussed. They should listento the recorded phone calls.
Today 12/30/17 still waiting for the delivery after the window time was 12:30 to 4:30. It's now almost 7:00pm ando still waiting. After spending time on the phone with customer service who were helpful at all. And taking time off from work.

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pobarjenkins
Minneapolis, US
Dec 31, 2017 4:47 am EST
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Did the delivery/pick-up end up happening?

Bob's Discount Furniture Customer Reviews Overview

Bob's Discount Furniture is a popular furniture retailer that has been in business for over 25 years. The company has a strong reputation for offering high-quality furniture at affordable prices, and this is reflected in the overwhelmingly positive reviews that it has received from customers.

One of the most commonly cited positive points about Bob's Discount Furniture is the quality of the products that it offers. Customers consistently praise the durability and comfort of the furniture, with many noting that they have been able to enjoy their purchases for years without experiencing any issues.

Another key positive point is the affordability of the furniture. Many customers appreciate that they are able to find stylish and high-quality pieces at prices that are significantly lower than what they would pay at other retailers.

In addition to the quality and affordability of the furniture, customers also frequently praise the customer service that they receive from Bob's Discount Furniture. Many note that the staff is friendly and helpful, and that they are able to provide guidance and recommendations to help customers find the perfect pieces for their homes.

Overall, Bob's Discount Furniture is a highly regarded retailer that consistently receives positive reviews from customers. With a focus on quality, affordability, and customer service, it is no surprise that the company has become a go-to destination for those in search of stylish and affordable furniture.

Bob's Discount Furniture In-depth Review

Overall Rating: 4.5/5

Product Selection: Bob's Discount Furniture offers a wide range of furniture options for every room in your home. Whether you're looking for a new sofa, dining set, or bedroom furniture, they have you covered. Their selection includes both modern and traditional styles, ensuring there's something for everyone.

Pricing: One of the biggest advantages of shopping at Bob's Discount Furniture is their affordable prices. They offer competitive prices on all their products, allowing you to furnish your home without breaking the bank. You can find great deals and discounts on their website, making it even more budget-friendly.

Quality of Furniture: While Bob's Discount Furniture offers affordable prices, they don't compromise on quality. Their furniture is well-made and durable, ensuring it will last for years to come. They source their products from reputable manufacturers, so you can trust the quality of what you're buying.

Customer Service: Bob's Discount Furniture prides itself on providing excellent customer service. Their staff is knowledgeable and friendly, always ready to assist you with any questions or concerns. They strive to make your shopping experience as smooth as possible, ensuring you're satisfied with your purchase.

Delivery and Shipping: Bob's Discount Furniture offers convenient delivery and shipping options. They provide fast and reliable delivery services, ensuring your furniture arrives in a timely manner. They also offer assembly services for an additional fee, making it even more convenient for you.

Return Policy: Bob's Discount Furniture has a fair return policy. If you're not completely satisfied with your purchase, you can return it within a certain timeframe for a refund or exchange. However, it's important to note that some restrictions may apply, so it's always best to check their website or contact customer service for specific details.

Website Design and User Experience: Bob's Discount Furniture's website is well-designed and user-friendly. It's easy to navigate and find the products you're looking for. The website also provides detailed product descriptions and images, allowing you to make informed decisions before making a purchase.

In-Store Experience: Visiting a Bob's Discount Furniture store is a pleasant experience. The stores are well-organized and spacious, making it easy to browse their extensive selection. The staff is helpful and available to answer any questions you may have, ensuring you have a positive in-store experience.

Warranty and After-Sales Support: Bob's Discount Furniture offers warranties on their products, providing you with peace of mind. If you encounter any issues with your furniture, their after-sales support team is ready to assist you. They strive to resolve any problems promptly and efficiently.

Reputation and Trustworthiness: Bob's Discount Furniture has a strong reputation for providing quality furniture at affordable prices. They have been in the industry for many years and have built a loyal customer base. Their commitment to customer satisfaction and ethical business practices has earned them trust and credibility.

Sustainability and Ethical Practices: While information on Bob's Discount Furniture's sustainability and ethical practices is not readily available, they do prioritize customer satisfaction and offer quality products. It's always a good idea to inquire about their sustainability efforts before making a purchase if this is an important factor for you.

Special Offers and Promotions: Bob's Discount Furniture frequently offers special offers and promotions. You can find these deals on their website or sign up for their newsletter to receive exclusive discounts. These special offers can help you save even more on your furniture purchases.

Customer Reviews and Testimonials: Bob's Discount Furniture has received positive reviews and testimonials from satisfied customers. Many customers praise the affordability, quality, and customer service provided by the company. Reading customer reviews can give you a better understanding of other people's experiences and help you make an informed decision.

Comparison with Competitors: When compared to its competitors, Bob's Discount Furniture stands out for its affordable prices and wide product selection. They offer a good balance between quality and price, making them a popular choice among budget-conscious shoppers.

Pros and Cons:

  • Pros: Affordable prices, wide product selection, good quality, excellent customer service, convenient delivery options, fair return policy, user-friendly website, positive reputation, special offers and promotions.
  • Cons: Limited information on sustainability and ethical practices.

Final Verdict: Bob's Discount Furniture is a reliable and affordable option for those looking to furnish their homes. With a wide selection of products, competitive prices, and excellent customer service, they provide a positive shopping experience. While more information on sustainability practices would be beneficial, their overall reputation and customer satisfaction make them a trustworthy choice.

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Contact Bob's Discount Furniture customer service

Phone numbers

1800 569 1284 +1 (860) 474-1000 More phone numbers

Website

www.mybobs.com

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