Bob's Automatic Transmission / rude verbally abusive behavior/called my car junk!

1 Detroit, MI, United States

I went into Bob's Auto to have my transmission checked. He was disgustingly rude and smug to me for NO REASON at all. Upon learning he could not fix my transmission, he told his mechanics 'Get that piece of junk outta here' with a smirk on his face. He looked right through me as if I did not matter. He treated me like garbage and the only reason I can think of is because I am a poor minority.

There is NO EXCUSE for his impatience, arrogance, cold empathetic attitude or lack of professionalism. I wouldn't trust him to repair holes in Swiss cheese. I'm not sure what motivates the heartlessness of so many Michigan mechanics. Sad to say Bob is no different than the other money hungry charlatans!

Oct 19, 2018

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