10/18/2013, my husband and I decided to go to bob evans for dinner 7:15 p.m. we drove to clermont, fl., 20 miles south, after several minutes, hostess, Theresa, greeted us to the
back of resturant, to seat us. I asked if we could please have a booth. she said you'll have to come back up to the the front, while someone wipes off the table. she marched us back thru the resturant, with an attitude. another party of four came in. she seated them immediately. she returned to little podeum, proceeded to arrange about a dozen
menues. when she finished, she went behind the counter, picked up a towel, went to back, wipped off a table, returned towel, returned to front and asked us to follow her. This was a total of 8 to 9 minutes. when the server came to take our drink order we
asked to speak to the manager. he came to our table 10 minutes later, we explained
above story, he said she was one of his beast employees and "he was sorry about that".Our meal came with dessert... out of apple pie...
my husband has brought his mens group to this store#0545, in past for group meetings and to eat...we probably won't return, managers attitude bad..needs customer service re-training. we have eaten at this location ervery week or two, with friends, since it opened...gloria brown, leesburg, fl. ORDER #137011