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Boardmans / refund

1 CAPE TOWN, South Africa
Contact information:

i bought 6 items via boardmans online shopping 24/06/2015 and they only deliver 4 items the other 2 items were out of stock. i sent them email 06/07/2015 requesting a refund since then no refund was done. i called their call centre numerous times and was told matter has been escalated to online team for refund process. i got the response from them 18/07/2015 with ref [protected]/GO explain same thing, we've been communicating back and and forth without any luck all the do they apologize. I received a call from Kapelo 07/08/2015 from a private number at 11h15 regarding my refund (ref : [protected]/GO ) and he promised me the payment will be processed 11/08/2015 but till today there is no money that was paid into my account there is not even a payment pending. i really do not know what i need . All i'm asking is for my refund, i will be soon going on maternity leave and i do not need this stress. i want my money thats all . My contact details [protected]

Regards Judith

Aug 13, 2015

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