Bluum reviews and complaints 3
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92612927005009000000987523
I've been charged 3 times for months feb-April and I've only recieved 1 bluum box so far. Tracking number 92612927005009000000987523 Bluum box
Was never even delivered. No idea why I'm being charged for a 3rd month when i still haven't received the second months bluum box. $102.00 later taken from my bank account, you could say I'm pretty pissed to say the least.
Can't cancel
I have signed up for Bluum service and for several months I have been getting their boxes. My child did not like things they sent us so I decided to cancel. That wasn't actually the only problem. Sometimes they've sent us clothing and every time there was a sizing issue.
I contacted customer service many times and never received a response. Asked them to cancel my subscription but they continued charging me! The only reply I got from them was a message stating another box was sent to me!
I went online and left a negative feedback on their Facebook page which was deleted right away! Then I contacted my bank and blocked Bluum.
Stay away from these scam artists!
Hi there,
I'm writing on behalf of bluum to say we are so sorry to hear you had a negative experience back in 2016. We've since been acquired by a new parent company and things have changed a LOT. We are building boxes differently, we have a new customer service team, and customers these days are thrilled with the delight and discovery we deliver to their doors each month. If you'd be interested in giving us a try again, now that we're the "new bluum", please shoot us a Facebook message and we'll set you up with a discount on your first box! We're sure you'll feel differently about your experience this time.
Thanks so much,
Your Bluum Customer Team
I got real rubbish
I bought some items for my child from www.bluum.com. I really advise all parents to buy some stuff for kids in stores. I received real crap, and my kid refused to play with this stuff. I wanted to return the whole order back to the seller, but he of course wasn’t happy and told me that he wouldn’t accept used items. He told me that he wouldn’t reply to my emails anymore. So, please be aware and better don’t buy from this website.
Hi there,
I'm writing on behalf of bluum to say we are so sorry to hear you had a negative experience back in 2015. We've since been acquired by a new parent company and things have changed a LOT. We are building boxes differently, we have a new customer service team, and customers these days are thrilled with the delight and discovery we deliver to their doors each month. If you'd be interested in giving us a try again, now that we're the "new bluum", please shoot us a Facebook message and we'll set you up with a discount on your first box! We're sure you'll feel differently about your experience this time.
Thanks so much,
Your Bluum Customer Team
Is Bluum legit?
Bluum earns 68% level of Trustworthiness
Good Credibility Notice: Bluum rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for Bluum. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bluum.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bluum.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
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- We conducted a search on social media and found several negative reviews related to Bluum. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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