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Blurb, Inc. / Customer service is extremely ridiculous!

San Francisco, CA, United States
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This site is horrible, but their customer service is extremely ridiculous! You cannot get an actual person on the phone. You can write tons of emails, but there will be no response. I sent them many emails, but only after almost a month I got my first reply from Blurb. But there was nothing useful there! They only sent me a link where I could find the answer to my question. They also mentioned that I can send them emails if there will be any problems. They told “We are always happy to help our customers”. I messaged them again, but the same happened – no response. They have obviously gotten too big to care about the individual customer anymore.

Li
Dec 21, 2015

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