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2.3 3 Reviews

Blue Water Spa Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with Blue Water Spa, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Blue Water Spa reviews & complaints 3

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12:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Blue Water Spa unfriendly and hostile attitude towards black people

I will never visit this place again.

From the moment I walked in the door, I was given the cold shoulder and the woman at the front desk behaved as though she did not want to assist me.

Well, first of all, I had an appointment. Secondly, I expected a smile and at least a hello upon entering. Taking the complete visit into consideration, I decided against Blue Water Spa and had my services elsewhere.

This is a message to black women to think twice before even considering doing any business with this place. It's cold in there and we obviously are not welcomed.

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10:56 pm EDT

Blue Water Spa Coolsculpting

I went to Blue Water Spa for Coolsculpting on my upper arms (bat wings/triceps) because it was the cheapest price in town. Of course, we've all heard of buyer beware. Well, the experience at this spa with Coolsculpting on the upper arms is a perfect example of why cheaper is never better or more effective.

Dr. Michael Law claimed on realself.com that Coolsculpting on the upper arms does not work because there is no device which the FDA has approved to use on this area of the body and the procedure on the upper arms is considered "off label". Off label means not officially approved. However, he allowed his staff to perform Coolsculpting on my upper arms anyway. What a fraud! This so-called doctor took my money with full knowledge that Coolsculpting on my upper arms would never work, and after seven months it has not. I don't care how many times having the procedure repeated using Coolsculpting, my arm fat will not be reduced through this method. Dr. Law and his staff of lying, stealing and cheating women obviously attended the Donald J. Trump School of Business and could care less about you.

In fact, Blue Water Spa is one of less than a handful of medi spa's in the Triangle area performing Coolsculpting on the upper arms. Most places will not perform it due to its failure on this part of the body. What is most striking is that the majority of these spas has the moral compass and professional responsibility to let potential clients know upfront. Michael Law is a snake! Watch out before you get bitten and do not go to Blue Water Spa for Coolsculpting on the upper arms. It is NOT going to work!

Stay tuned to more posts about my experience before, during and after Blue Water Spa. These people refuse to do the right thing and how could I expect them to do so? Doing the right thing is for good people with values and a high moral compass. It is not part of the business model for Blue Water Spa to do right by their clients, however a deliberate attempt to defraud anyone stupid enough to walk in the door asking for Coolsculpting on the upper arms.

Stay tuned...

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Update by AprilMader
May 03, 2017 5:46 pm EDT

Blue Water Spa Raleigh, North Carolina Update: NC Medical Board complaint

I have recently filed a complaint with the NC Medical Board concerning the botched Coolsculpting procedure performed on my upper arms. The actual complaint will be posted here in another update. Stay tuned!

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12:10 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Blue Water Spa electrical

Purchased a spas 2 years ago. I have had nothing but problems since the hook up. Radio and dvd went out almost immediately and have been trying to get it fixed since. Their customer service is the worst i have ever seen. I have been sending them e-mails and have only a few responded to. As of now 4/30/2011 the spa is in the same shape as it was after everything quit and they won't even respond to me now. They talk a good talk to get you to purchase the tub then do NOTHING to remedy any problems that arise. I will be writing a better complaint to the BBB as soon as I am done with this one. Buyers beware this company is only looking for your money and could careless about you or the product after delivery.

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drcnj
Toms River, US
Jul 02, 2013 1:05 pm EDT

WOW! I am not not the only one that has problems with blue water spas. I paid $8000 for their supposedly best line of spas, and it has sat in my yard as the most expensive landscape ornament that doesn't work. I have had problems right from the start, 5 control panels, 4 different pumps, the construction is literally garbage, I have had constant repairs, and the owner Jason Gaut is the worse. He doesn't even know anything at all about the spa's, thinks he does but has his head to far up his, u know what. Do your self a favor don't ever buy one of there products unless you are looking for a great ornament for your yard. I am looking to litigate as well. drcnj

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Honezk9
Palmdale, US
Nov 09, 2011 10:56 pm EST

I have to agree. I have a Blue Water spa as well. It is a good looking spa, hover, it is very cheaply constructed. I am fighting with the over pumps at the moment. 2 of them have gone bad. I am going to pursue litigation.

Is Blue Water Spa legit?

Our verdict: Complaints Board's thorough examination reveals Blue Water Spa as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, Blue Water Spa stands out for its commitment to quality and security. Clients considering Blue Water Spa should delve into its customer service record to gauge compatibility with their expectations.

Blue Water Spa earns 96% level of Trustworthiness

Perfect Trust Endorsement: Blue Water Spa achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Blue Water Spa. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bluewaterspas.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bluewaterspas.com you are considering visiting, which is associated with Blue Water Spa, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

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