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Blue Star / air conditioner / Useless and wrost service from Blue Star air conditioner

1 ChennaiIndia Review updated:
Contact information:
Phone: 9840767838

Last week 16-05-2011 I bought 4 air conditioner with Vasath & Co. Royapuram. Same day myself and dealer has logged service request for installation (Service Request# [protected])
I had received call from your installation dealer Gold Chain and they send one person for installation and they charged Rs, 1500.
18-05-2011 2 person came for installation and they took around 15 hours for 1 AC machine installation finally they installed just out door unit and damaged my indoor unit .
Installation person request to change the stabilizer and I changed on 19-05-2011 and I called lot and lot more time to dealer and installation person to install stabilizer and demo for AC Machine. They refuse to come to install the stabilizer and run my AC

No More words to express my anger!

Thanks for every thing and help me to find how worst service you providing to customer


Still My AC lying in my room without working condition

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Comments

  • An
      1st of Aug, 2011
    0 Votes

    i bought a blue star 1.5 ton split 5 star split ac from smart cool engineers and from day 1 it did not have proper chilling the service men came around three times but were not able to solve the problem finally the reported that the compresser had stopped working and A REPLACED ONE CAME ONLY AFTER 4 MONTHS of calling the customer care and the dealer after he fixed the compresser he told that the ac is not working and still we are waiting now he tells that the model we bought is a failure model and they have stopped the production i want him to replace the ac but he gave the number of mr yuvaraj of chennai service centre who picks up the mobile and tells that it is the wrong number

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