SUBMIT A COMPLAINT

Blue Mountain Cards / lack of customer service

PA, United States

WHAT A RELIEF TO DISCOVER THAT I AM NOT ALONE IN MY DISAPPOINTMENT WITH THE SERVICE GIVEN TO ME BY BLUE MOUNTAIN CARDS.
IN THE BEGINNING OF THE MONTH OF APRIL I PLANNED AN EVENT AND USED BLUE MOUNTAIN TO ANNOUNCE THE DATE. ONE MONTH HAS PASSED AND I RECEIVED NO RESPONSE TO MY ANNOUNCEMENT . IN FACT, BLUE MOUNTAIN SENT ME NOTIFICATION THAT MY ANNOUNCEMENTS HAD NEVER BEEN OPENED. AFTER CONTACTING EVERY PERSON WHO SUPPOSEDLY HAD BEEN SENT THIS NOTICE I LEARNED THAT THEY HAD NEVER RECEIVED MY ANNOUNCEMENT.
I EXPECT THAT THE SERVICES THAT I PAY FOR TO BE RELIABLE.NOT ONLY HAVE I PAID FOR SERVICES NOT RENDERED, I HAVE AN EVENT TO WHICH NOBODY MAY BE ABLE TO ATTEND.
TO THE FOLKS AT BLUE MOUNTAIN...GET YOUR ACT TOGETHER

Post your comment