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BlueHippo

BlueHippo review: bad computer sales and business 75

C
Author of the review
12:00 am EST
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These computer jerks debited my account for 129$ then I had to wait six week to receive a computer that they were charging me 39.99 a week for debiting out my account. After this time was up I called them they said I did not mail some documents that they mailed me, which I never received. Therefore she mailed me some more papers and informed me that it would take 2 additional weeks to receive these papers. Then I got the papers I signed them (forgive me for being so stupid) ita been over six more weeks I have no computer, they still debited my account for 39.99 I called, spoke to a young man he told me that they did mailed the computer but that I would not get any free items until I finished my contract. So since sep. 2006 that is down payment +39.99 debited from my account and I have nothing from them, and its now feb 2007. After being on hold for about 2 hours and talking to this young jerk I ask to speak to his supervisor, he said he would put me on hold to connect me to his supervisor for which I was never connected just that stupid music they have playing. I went to my bank stop the automatic transaction haven't been able to reach them yet, we will see how long it takes for them to reach me when they find out I stop the transaction. I probably will never get my money back, however if by chance the computer comes I will use it. I certainly paid enough money for it. And if they got supervisors, them and their staff can kiss my # and go to hell!

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75 comments
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Love you
Philadelphia, US
Aug 12, 2023 6:36 pm EDT

Yes hello my name is Christine Thompson I purchased a computer from blue hippo 10 years ago and I never received it the amount is 650 dollars I was living at 1948 haworth st philadelphia pa 19124 I didn’t know that they were going to take my money I want my money back

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Athelia M Ross
Philadelphia, US
Jun 03, 2016 8:19 am EDT

I order a computer over year ago and was not in stock, I order another computer and still no respones. Your company has over $1006.93 plus $61.15 of my money and still no computer. I would like to some one to help me resolve this issue to get a computer ASAP or my money back. I'm using my job computer which I'm not allow to do, but I need a resoluation.

thank you

Valerie
Valerie
, US
Jul 11, 2008 2:13 pm EDT

We are pissed because they told us soon as they got install pymt of 99.00 and papers signed we would get our computer, lucky we went on site found out it would be 13 weeks and our 7 days wasn’t up so we got out of it. Strongly suggest that no one orders from hippo. Unless the fully understand that might not get what was ordered or blue hippo can substitute your order for what they consider the same or like purchase also you only have 7 days to cancel your order or your out of the 99.00 install fee get only in store credit.

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Carol
,
Jul 09, 2008 6:51 am EDT

I purchase a computer on April 2008, but after doing the math of how much I would pay for a computer I decided to cancelled my account. On May 2, 2008 i called them for a refund of my down payment. Today is July 09, 2008 and i haven't received anything back and when i call them the customer service people are very rude, unprofessional and keep giving me the same excuse... Sorry, but the refund request is already in, there is nothing we can do, there is no manager or supervisor that you can talk to.
If somebody has any ideia on how i can get my money back please email me at carolbraga82@comcast.net

DONT BUY ANYTHING FROM BLUE HIPPO!

Valerie
Valerie
, US
Sep 23, 2008 9:32 am EDT

I was promise a computer from this people and they have been taking money out of my bank account for about a year. I never received my computer and when I called the customer service number they give me the run around what can I do?

I can't believe it, I am now $900.00 dollars out and the worst part it was a graduation present for my son, he wanted a laptop and I promised after high school graduation I would get him one. I can't afford getting one now am a single mom taking care of my two kids and my elderly parents. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it.

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richard bowman
crockett, US
Dec 18, 2009 9:55 pm EST

i paid for a 32 in. tv from blue hippo back in sep. of 2009.i have still not recived it and now they don't even have a web sight.can someone help me?

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Linda Daugherty
Troy, US
Feb 18, 2009 6:28 pm EST

this is a joke and i was DUMB they took 600 dollars out of my bank account had NOTHINg it was going to be a xmas gift for my kids well that didn't happen then this xmas i got in touch with blue hippo o ya got 600 in your account i mail a money order to get a digital camera. DIDN"T get that... HOw Do they get away with taking our money?

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Stan
, US
Mar 10, 2010 7:59 am EST

Over a period of 13 months Blue Hippo deducted $1918. I was expecting delivery about the time my home remodel would be complete. In November 2009 I was told that I would be provided with a ship date within the next few days. By December 2nd I found from online that their assets had been seized and that they had filed for Chapter 11 Bankruptcy. So I have filed a complaint with the FTC. Their Bankruptcy File # is: 052-3092 with the Federal Trade Commission. My only salvation: take this loss as a deduction on my tax return for 2009.

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janethm
New Orleans, US
Jan 14, 2010 3:16 pm EST

well for the past year i was paying off a lap top but i got laid off so i decided to cancel the order so i called and the operator told me that i could go on line and order something on line so i did i picked a laptop for the remaining i wouldnt get my money back so thats what i did i also had to pay about 200 dollars more since i got an exp[ensive oneso everything went through now iths been 6 months and i still havent recieve anything so i decided to call and guess what the number arent workin not even there web site the way that things are right now its hard losing a couple of dollars so thats really messed up that it was all a big scam.

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Stephanie ollie
, US
Feb 09, 2011 9:31 pm EST

I had order a computer bout 3yrs ago & after talking over over again, relize it would take more then 99.00$ before i would recieve it.so i called to cancel my oder they had already debit my acct;, & said they donnot give refunds, & i would have to oder off their webbsite but there was nothg for 99.00$, so yes they still have my 99.00$.so what am i to do.my computer was a dell, i guess, i had cancel my order.so can i get a refund my address has not change, phn number change.please contact me.

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Nellajan
, US
Sep 23, 2010 3:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I put down the $99.99 for a laptop computer with Blue Hippo, and paid the $39.99 per month as requested. After realizing that I could just save my money and buy a computer sooner than they were willing to send me one, I called to cancel my order. I already knew that my money would be refunded to me in the form of a "Store Credit", so when I called to cancel my order, the rep told me to go online and pick out anything that I wanted and they would send it to me. The rep assured me that all I would have to do is pay the difference/balance if there was one. When I found the site, there wasn't much to choose from for the $300+ dollar credit that I had, so for the time being, I chose a digital camera that cost about $150.00-$200.00. When I got to the checkout page and put my code in, to my surprise the site instructed me to send in a money order to cover S&H charges. This caught me off-gaurd because I chose an item that cost less than HALF of the credit I had available. Why couldn't they just take the S&H off of my credit? I immediately became frustrated with the fact of knowing that I ALREADY paid over $300.00 to this company for a computer that I WASN'T getting, and to get the items to replace it, I would have to pay at LEAST another $100.00. This was really fishy to me, so I put off getting the money order for a while until I could get some background info on this company and speak with a rep over the phone. Working full time and being a single parent was time-consuming enough. Not to mention it was the holiday season (November 2009). So I didn't have time to go get a money order to play cat and mouse games with a company that already had a good chunk of my money. By the time I was ready to sit down and deal with this issue it was December. I went back to the website only to be re-directed. To my surprise, I found that the company no-longer existed! I tried calling the phone number where I had JUST spoke to reps over a few weeks prior who instructed me to go to the web-site: Non-working number. Filled with Anger and Frustration, I put the issue temporarily on the back-burner hoping that I would here a commercial, or see an advertisement saying that they were back and action and I could claim my items, or receive paperwork in the mail instructing me on how to get my money back. Nothing ever happened. In fact, I STILL can't find any info on how to obtain my money back. If anyone knows anything about this matter, Please contact me at: Nellajan@aol.com -Thank You.

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juan carlos gonzales cruz
Philadelphia, US
Apr 20, 2009 8:38 pm EDT

yo hize un contrato con ustedes yo segui todo lo que me decia y me dijieron que despues de los 13 pagos me ivan a mandar la computadora y ya iva en el 22 pago y no me mandan nada y ablaba ala compania y solo lo que me desian en cualquier momento le va a llegar yo ya estaba cansado de la misma palabras qe me desian entonces yo soy responsable y ustedes no por eso hoy 04-20-2009 desidi cancelar la cuenta con ustedes por inresponsables y espero qe me regresen mi dinero.grasaias

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Veleda Ermel
Rusk, US
Mar 30, 2009 1:06 pm EDT

I ordered a desktop computer from blue hippo in march of 08. In a verbal contract i stated that i would make all payments on time and send all paper work in completed (in which i did) In their portion of the contract they stated that after 6 initial payments were met and all paperwork was signed and returned they would send out a new dell desktop. The computer should have been shipped in August 08. At present March of 09 I still have not received the computer. Have sent several faxes to "upper Management" who refuses to send me anything informing me of my status. Calling customer service is a joke, I have made countless calls waiting on hold for hours for the rep to tell me the computer is ready to be shipped and will go out on 1 of 3 shippments that go out a month..still no computer. I do not see how this is legal the company being in a breech of contract and all, I do not see how this company has not been forced to close. Being that now I see that i am not alone in this struggle with " the top computer lending company" or so they advertise on television. Something needs to be done with this company!

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marlene v diaz
Tulare, US
Dec 14, 2009 12:32 am EST

I AM SO ###EN PISS.I KNOW THAT ALOT OF PEOPLE KNOW WERE I COMING FROM, IT SOUNDED SO GOOD TO BE TRUE, AND THEIR STUPIED COSTUMER SERVICE WAS WACK THEY COULD NEVER GIVE A TIME OR DATE THE SAME BULL ### EVERY TIME I WOULD CALL. I PLACED MY ORDER AND FIRST 99.00 THAT WAS ASKED FOR A DEPOSIT SINCE 12/10/2007 I RECIEVED MY COMPUTER JUST THIS YEAR JULY 2009 AND I HAVENT RECIEVED MY REBATE OF 999.00 I WAS ALWAYS EARLY AND GAVED MORE ON MY BI WEEKLY PAYMENTS. ESPECIALY MY DIGITAL CAMERA AND PRINTER. I THINK THAT BULL ### AND SAMETHING NEEDS O BE DONE.

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Alex
, US
Jul 30, 2009 3:37 pm EDT

The company Blue Hippo, Say I would receive my computer in few weeks. I need have money draft from my checking account of $99 dollars down and weekly draft of $39 from my checking account. I agree to the terms. I never receive any documents to sign, in order to receive my computer. Seven months past by I called Blue Hippo to cancel my order. They charge a fee of $299 dollars to cancel membership on July 23, 2007. Over the phone that I would receive my refund in three to six month of $1, 100 dollars. Since July 23, 2007 I have not receive my refund. Today is August 16, 2008, everytime I called Blue Hippo personal over the phone they say " your money will be in your account any day now".

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KarL82
, US
Apr 20, 2010 10:56 am EDT

I started a contract with blue hippo to receive a laptop computer and they took money out of my account. When I got laid off I couldn't continue to pay for the computer which I never received and when I questioned them about it, they told me that even though I never got anything from them, that they did not refund any money paid, but I had to go to their web site and purchase items in the amount of money that was paid to them. There was no such site and their phone # was no longer in use.

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tater
Caddo, US
May 29, 2009 11:57 pm EDT

I have turned in all my papers, the web site even says so. my computer has been paid for, well for months now. when I call and ask they tell me there still waiting for a ship date. How long does it take to get a ship date. They denied being a scam, so maybe we need to report them to the better business bureau. They want let you talk with a manger or with anyone that could give some info, that would make me feel better. Atlest i wouldn't feel riped off.

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Mereani Nakavulevu
San Jose, US
May 27, 2009 12:21 am EDT

I PURCHASED A DELL COMPUTER ON LAY WAY TERMS... FROM OCTOBER LAST YEAR AT THE TOTA OF $2, 000 + AND EARLY THIS YEAR... I WAS OUT OF WORK. DUE TO THAT I MADE NUMEROUS CALL TO THE CUSTOMER SERVICE TO HELP ME OUT. AFTER TWO WEEKS OF TRYING TO GET HOLD OF THE CUSTOMER SERVICE, I FINALLY GOT THROUGH. I TOLD THEM OF MY SITUATION. SINCE THEY DO NOT REFUND ANY MONEY BACK BUT I COULD SHOP INTO THEIR STORE-ONLINE AND OBTAIN AN ITEM THAT IS EQUIVALENT TOTAL MONEY PAID. MY TOTAL PAYMENTS ALREADY MADE WAS $13340.73. BUT THE ITEM THAT I WANTED THAT ALMOST EQUIVALENT TO THAT WAS $1 132.41. SO I WAS LEFT WITH $208.32.. WHITH THIS BALANCE COULD STILL COVER THE TAX AND SHIPPING AND HANDLING BUT THEY STILL WANT ME TO SEND A MONEY ORDER OF $109.00.

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Becky B
Prince George, US
Apr 20, 2010 12:58 pm EDT

I purchase a laptop computer from these people in Sept. 2008, for 1, 918.00. They were getting money out of my account each week. I finally realize that i could not get in touch with these people even with the wrong phone number above. They scam me out of over 1500.00 and i cant get into my account or in touch with these people to receive my in store voucher for a purchase at Best Buy or something. Its so cruel that these people would even advertise this false mess. What can we do to get our money back, it was a gift for my daughter upon entering college. Please help us. My name is Rhonda Jackson. Send me some information to my email @ LJA 5417 @peoplepc.com. I will be looking out for you and you can tell these people that they can go you no where for life. They are cruel and bogese people to advertise this false mess. I want my daughters money back or please send her a voucher to get another computer at Best Buy for $1500.00. You people are nasty and i hope that someone will treat you the same way that you have treated us.

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shouldaplannedbetter!
mantachie, US
Jan 27, 2010 4:31 pm EST

In the first place I want to thank this company for helping to make me much wiser! November of 2008 I started the process of buying a computer from this company. I sent the initial payment, then within the 3 day grace period I did cancel the order, but instead of refunding my money, they issued a credit to use toward other purchases. Okay, I could live with that. Several months later I chose a portable DVD player, paid the other 27.00 needed for shipping and waited. It's now been a year, and I'm still waiting. When i go to their "joke of customer service online" site, I'm shown the DVD player that WILL be sent. I tried calling their phone number on several occasions, I'm asked what the call is in reference to and for my account number/or social, put on hold, and then, almost immediately put on hold or will wait on hold for up to 45 minutes and THEN cut off. When i try to call right back, the phone will pick up and cut off immediately without even an opportunity to talk to a person. I sent them a letter threatening the better business bureau, and my lawyer and got no reply. DON"T BUY FROM THEM!

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Bonny
, US
Dec 10, 2008 6:58 am EST

I needed a lap-top for work but we have bad credit. My wife suggested going through Blue Hippo. I knew it would cost more but I had to have a lap-top for my job. They were quick to take our money then the trouble started. First they said we would have it in 9 weeks, 9 weeks came and went. After waiting on hold for up to 30 minutes my wife talk to Sammy, a company rep. and he said there was a misunderstanding, that it would be shipped out after 9 payments.

9 payments came and went. NO laptop. My wife was on the phone with them at least 3 times a week. Always waiting, on hold, 20 to 45 minutes to talk to a rep. Every rep. gave her somekind of excuse. The latest is that the company they get the laptop from was having shipping problems. Their add said it would be a Dell laptop but Dell could not discuss this issue with me.

15 payments later still no laptop. We turned everything over to our bank so now Blue Hippo can't take anymore money from our account. And the bank is going to investigate for fraud!

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KreT87
, US
Apr 20, 2010 4:35 pm EDT

I PURCHASED THIS COMPUTER FROM BLUE HIPPO IN SEPTEMBER, 2008. THEY DEDUCTED $69.98 FROM MY CHECKING ACCOUNT EVERY 2 WEEKS. After my activation payment of $99 and 13 consecutive weeks worth of payments I would receive my computer. That never happened. After numerous calls and getting no answers I stopped payments. Once I did get thru and they said the computer was in the warehouse ready to be shipped. I've sent all the documents to the Pa. Attorney General's office, last year and have not heard from them since. Funny thing is I saw an advertisment of TV last night just like Blue Hippo's but they changed their name and phone number. I am on disability and I could really use that money back.

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Thomas Buechner
Columbus, US
Dec 19, 2009 10:34 am EST

I sent in all paperwork and final payment including shipping and processing fees in August and all was final on 8/31/09 and was told to expect shipment in 2-4 weeks. Here it is December 19th, 2009 and no tv yet. Every time i've called shipment is and on by 2 weeks. It's now been a total of 19 weeks and going on 20. What can i do? When i call, i'm on hold for 1-1/2 hours or more. When i finally talk to a live person they are rude and nasty with me. I just want my money which is over $450.00 or my Tv set.

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linknavigator
Canal Winchester, US
Feb 04, 2010 1:59 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I was going to order a computer through Blue Hippo and gave them my information in December of 2008. In Feburary of 2009 I cancelled my order and as agreed I purchased a camera through them with the money they had from me. I even sent in another 67.00 to close down the account and bring everything current. As of Feb. 04, 2010 I have no camera. I call and I get the same story over and over. It will be sent out as soon as the system releases it. I ask to talk to a supervisor and I am told that there is none. It has been over a year. This is the worst company EVER!

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R.R. LOVE
,
Jul 15, 2008 3:08 pm EDT

CROOKS I CANCEL MY ORDER WITHIN THE SEVEN DAYS ALLOWED SUBMITTED THE PROPER PAPER WORK.AND STILL THE WENT INTO MY LITTLE GIRLS ACCT AND TRY TO TAKE HER FUNDS. I WAITE ON THE PHONE FOR AN HOUR TO SPEAK WITH SOMEONE STILL WAITING. WHAT KIND OF HEARTLESS ### R THEY PULL THERE PERMITS OR SOMETHING I CALL THE SALE TO SPEAK TO SOMEONE I WAS TOLD I COULDNT WHAT TYPE OF ### IS THAT.NOW WHAT ARE YOU ALL GOING TO DO ABOUT THESE CROOKS OR R U GETTING PAID UNDER THE TABLE FOR ALLOWING THEM TO ROB, STEAL, AND LIE

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Lady-J
,
Aug 27, 2008 10:13 am EDT

I signed papers stating after completing payment without missing a beat. I would receive 300.00 Dollar rebate and color printer. I completed payment 5/12/2008. it is now August of 2008 and I 'm still getting the run around. This is not acceptable. I work hard for my money and to be ripped off so openly. They still advertise these lies. I paid over 1, 000 for a laptop. I need help getting my rebate and color printer. I'd like to sue them for stealing from hard working people.

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SanJ
, US
May 25, 2010 11:50 am EDT

I tried to get a fresh start and blue hippo screwed me. after 6 weeks i called customer service and they keep giving me the run around, meantime they were calling me and telling me that my payment was late. aint that a joke to pay for something they cant deliver. then they told me that i can have store credit. REALLY do they think that im going to buy somthing else and not have it delivered? BLUE RHINO you got me on this but all I do now is BAD MOUTH your sorry thieving company. GIVE ME BACK MY MONEY!

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Ricardo
, US
Jun 15, 2010 12:39 pm EDT

Terrible company, payments were taken out of my checking account. No computer ever received. Had to close checking account for them to stop taking payments. Tried to buy something else with the credit and they wanted to charge me the shipping fee would not include that with my credit. Every time you call you get the run around. Still waiting for my money back over $1300.00 Have all documentation, all signed agreement papers .Filed a claim with the Better Business Bureau they didnt do anything about it either. Finally stopped calling them because you dont get any one who is willing to help you.

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Georgina
, US
Feb 17, 2010 9:37 am EST

When I originally got into my contract with this company, I was told that I had to make five payments and the product would be shipped to my address. Well, after the fifth uninterrupted payment I called the company four times before I could even get in touch with a customer service Rep. who then told me that I was never told five payments, it is actually all of the payments that were required to receive my computer and printer. I then continued to let the company take the money out of my account and the balance never seemed to go down. I then contacted the customer service dept. again to try an make a one time payment to settle the account and the company messed up the amount told to take out of my account and then blamed me, my bank charged me for the mistake and I then became angry, cancelled the account with the company and was then told that I could not get my money back and that I had to spend the $596 in the store but the shipping could not come out of this money I had to send it separate regardless of whether or not the product I ordered was less than the amount I had in credit. So the company still has my money and I have since purchased a computer from another company and Blue Hippo still has the money they took out of my account.

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Margo
, US
Aug 23, 2010 4:00 pm EDT

I called blue hippo in 2007, for a computer the repersenative ask me for my checking account number and i gave it to them, n that following month they took got money out of my account and when i called back within that month to cancel my account and i ask for a refund they would'nt give me my money back, they gave me store credit something i did not want, i was mad and hurt.i felt like they got my money and ran with it.i feel like it was a scam they advertised on t.v.

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Monibrown
, US
Oct 26, 2010 8:55 pm EDT

Well I seen an ad on Tv back in 2008 so I called them because I was interested in getting myself a laptop. They took $99.00 out of my account..then I canceled it once they changed the amount of the laptop on me..so they credited the [$99.00] to my bluehippo account..They then said I can choose from whatever's online in their advisory to buy with the credit..I chose a MP3 Player that was only $45.00..they told me I had to send in a money order of [$24.21] and they would ship it right out. Well I haven't gotten any type of refunds, any calls, any notifications from Blue Hippo whatsoever.

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supacoop
Norfolk, US
Jan 04, 2010 4:55 pm EST

i have been paying on the Premier Desktop 2009 for last 9 months paying over 1200.00 and i recently notice that the payments had stopped, i tried to go to the web page on which will not open. i tried different search engines still nothing. I tried to call on which thier is nothing, no automative voice mails no customer service, nothing the line dosn't even ring. I have tried three different numbers, one that i got off of the contract and the others i got from web page that is linked to Blue Hippo and none of them work.

I like others would like to recieve my order in full or a complete refund of my money that i worked hard for to make the paymentsf.

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Dmitry
, US
Mar 04, 2010 6:21 am EST

I cintacted bluehippo several time concerning my money and tv and all i get is that they want me to send money for shipping but the tv is less than the money taken from my checking account. idont understand why if iam no longer interested in product then why cant i have my money bac with interest for twelve or more months. in all electronic stores i know return your money if your not pleased with product or service, its un-american not to return any consumer money becaue of trickery and improper sells practices.at this time when our nation is mired in the worst recession in the history of this country is very unfair and most definitly obserb.

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Donna
, US
Sep 28, 2010 2:34 pm EDT

Blue hippo will not issue my credit due me, I have paid the $26 shipping charge to order a vcr/dvr como and a camera. I cannot reach anyone to talk about the order, what is the phone number to contact customer service, all the numbers I have are invaild. I am very unhappy with the service, I have been waiting for almost 2 years for this matter to be resolved, I'm very unhappy with the company, they're a big rip-off. they should have refunded my money and I would not have had this problem, they could still just refund my money and I would be happy.i need for someone to take care of this as soon as possible.I would not refere anyone to buy from your company.

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Warjon
, US
Jul 06, 2010 1:47 pm EDT

I have heard this advertisment manty times. I knew it sound to good to be true. The last one I heard was a few days ago saying totally free with a TV.

I decided not to fall for the scam and be thankful for the ones I have. Free is not always good as we can now see.

That's like all money is not good money as the company can see.

Honesty is the best policy and they deceived tooooooooooooooo many people, and they need to pay double to each consumer they deceived. I am so sorry that other were ripped off by this con -artist

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Mika
,
Oct 02, 2008 9:55 am EDT

I purchased my computer from Blue Hippo in 2006 never was late with a payment and it's 2008 and I still have not received my free items promised. I've contacted this company over 50 times and have been unsuccessful with speaking to someone that could really assist with this problem. I've been told on all occassions I've told that this has been escalated to management and someone would be contacting me. I have yet to here from a Blue Hippo rep. I've also been told that my items will be shipped in the next batch in 2006, and I'm still waiting.

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born2teach1986
San Marcos, US
Dec 18, 2009 1:29 pm EST

My husband and I were going to order a computer through Blue Hippo and I called and placed the order and then before they even took the deposit for it out of my account I called and cancelled my order and was told that it would still come out because they couldn't stop it but it would be refunded to my account. I'm still waiting for my money and now their website isn't working and I can't get through on the phone ether. Not sure what I should do. If anybody has a working number for them please e-mail me at born2teach1986@yahoo.com. Thank you.

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NasL98
, US
Dec 15, 2009 9:36 am EST

I did get my computer from blue hippo but did't get my printer, tv, and or tv/camera or my rebate called, callled, called, couldn't talk to a manager only phone associates said it would be coming but not this has been going on since july. lucky to have got my computer, was rippped off by price but others according to ftc were ripped off totally ftc said they will show back up. don't call them they are very shady. apparently they filed bankrupty but ftc says they are a fraud i will try to keep calling them.

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Tyler
, US
Jan 23, 2009 8:13 am EST

I purchased computer from a company called Blue Hippo that say they help people like myself with little or no credit however the computer needs to be paid in full and all the required paperwork needs to be completed and sent to Blue Hippo before they ship it so they said. Not only have done all of that but I have called them many times. I have been put on hold for as long as 45 minutes only to be hung up on. Every time I call they tell me to wait another three weeks. They will not transfer me to a department manager or someone who will give me an answer or tell me why they have not shipped my computer I went online into Blue hippo [redacted]s and I was amazed at how many people they have done this to. They also have cases pending court against them. I do not understand how they can continue to be allowed to advertising online or to be open for business after defrauding so many people. This cant be legal.

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Nellajan
, US
Sep 23, 2010 3:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Btw... ANOTHER reason I chose to cancel my membership was because Blue Hippo kept posting to my account on days that were not agreed upon.

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