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2.4 321 Reviews

Bluegreen Vacations Complaints Summary

112 Resolved
208 Unresolved
Our verdict: Engaging with Bluegreen Vacations, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Bluegreen Vacations reviews & complaints 321

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11:59 pm EDT
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Bluegreen Vacations rude sales reps

sales rep and manager were extremly rude and very disrespectful to my family once they found out we were not interested in the time share product.
we were invited to a time share presentation with the company and once we arrived the pressure to commit to purchase was high. I wanted to see the product/offerings before commiting. Once the video/presentation was complete the sales rep took us out to see the property and made us very uneasy with his demands that we had to purchase today. Once we reviewed the offer my family and I decided the product was not right for us and so we informed the sales rep at which point became very irrate, loud and out right rude.We explained that the 16% interest rate was not right for us and we could not purchase his product. several times he walked away for 20mins at a time leaving us and coming back to pressure us to buy again.After about the fourth no, He explained to us that we should have never come on the tour and that we were taking food out of his families mouth by not buying right then. He also questioned our values and stated " he didn't know how people like us could sleep at night". It was in very poor taste and after this experience I will never purchase from blue green.

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12:59 pm EDT

Bluegreen Vacations bad customer service

I am a Bluegreen owner and was sold a bill of goods that never came to fruition. Dealing with them is very frustrating and most recently they made promises to set up a Traveler Plus account and never did it and i have to keep calling back.

Being a Bluegreen owner is one of the worst experinece of my life. Many of the properties are usb standard and i have been trying to sell my ownership for 3 years and no one will even consider it.

I was told i could use my points to find renters and that never happened either. Sooner or later businesses need to start operating with integrity.

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gapeachdnc
Lawrenceville, US
Oct 22, 2012 6:42 am EDT

I have a timeshare with Bluegreen which I never use. I have tried to sell/rent it with sellmytimeshare with no results. I see that there are hundrends for sale with bluegreen on the web. Once you have one of these you cannot get rid of them. If anyone reads this and wants to buy mine just go to www.sellmytimeshare.com and look for my AD in M.Bch. S.C. and send me an email. I paid $12, 000 for this condo and will give you a deal on it.

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donna pot.
Portsmouth, US
Jun 30, 2010 9:34 am EDT

we own a timeshare in Va. with Bluegreen. It was owned by another company 20 years ago when we bought it. We do not have points . we have what is called flex time and they do not sell it like that anymore. we can use multiple weeks and we love it.For the last couple of years we have been pressured into converting our ownership into points which we refuse to do. They will not allow us to use any of their other timeshares because we do not have the points. Our timeshare is payed for( which 7 or8 years ago when we were making the last payment, they tried to tell us we had another 5 years!. luckily i had the original mortgage agreement) but because of owners who have not payed their maintanance fees and caused bluegreen to be in debt, we, along with other owners who always pay their mainainance fees, were charged an extra 800.00 special fee. They charged us an additional 50.00 fee because they "allowed" us to pay this in installments. We actually love our timeshare, but have written to the attorney general's office and our timeshare owner board with no response. We feel the extra maintainance fee is very unfair, but I think timeshares are free to increase or add extra fees whenever they want. We will not give up what we already have but would never buy points or anything else from Bluegreen.

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9:12 am EDT
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Bluegreen Vacations bluegreen time share

In 2007 we went on the vacation to Myrtle Beach, on the street we were stopped and offered to go lo listen 90 minutes presentation about time share for 100.00. 100.00 dollars check for more fun sounded good and we agreed. Presentation was not even close to 90 minutes, try more like 5-6 hours. After we were told about the whole point system, we can go anywhere we want, of course within hotels they owe, even Europe - sales price was over 20, 000.00 It was way out of our price range, plus it was nothing we were interested in, we didn't want to get stuck with long term contract. We refused, sales person got the manager William, who made it sound like he was making us a very good deal - sales price about 16, 000.00 of course for less points, and they will buy it back when we don't want it anymore. The sales person (do not remember gentleman's name) was telling us about the resort in Key West, where he was taking his mom and dad in a couple of weeks, that he is very happy with his points, (apparently he can buy them for the discount as an employee). We told them we are not interested, it's still out of our price range, we were interfered in investments. The last thing we had to do to get that 100.00 check was to take a tour to check the hotel out, we were brought to one of the rooms, which was nice. We told to sales person and sales manager that we are not interested in taking our vacation that way. Once again sales manager William Barnes (we still have his card) came to us and was telling what a great investment it is, that they would actually rent our points. Besides, right cross the street from Harbour Lights, there was amusement park being built, so according sales people, after amusement park built our time share would double in value. He said that lots of people buy it as an investment, because Bluegreen would rent our points during important events for 30% commission and we would keep 70%. We got interested, investment, making money - renting our points, rent money would cover maintenance fees (they "forgot" to mention that they reserve the right to increase every year) and monthly loan payments, and within couple of years we would be able to make some profit. But it was way too expensive. They reduced the price couple more time, till we got offered 8, 000 points every other year for 9, 350.00 dollars, but we had to give them I believe it was 800.00 check the same day, unfortunately it was affordable and we gave in, when instead we should have ran away. We gave them 800.00 check, the closing process took about 10 minutes, we were rushed through everything, the lady asked us and gave something to sign that buying it doesn't put financial burden on us, at the time it didn't. Anyway we were told they will buy it back, when we don't want it anymore. We signed for automatic monthly payment debit, because sending payment by mail would cost us more. Couple of month later we decided to sell our time share. I emailed them asking to take time share back. Respond was that they don't offer resale program and we should contact Pinnacle Vacation, they will sell it for us. We did contact Pinnacle vacation and we have our time share for sale almost 2 years. Besides Pinnacle Vacation is the only company that Bluegreen authorize to sell through are able to transfer certain benefits are personal to each owner, namely membership in the Bluegreen VIP Program, including Basic membership (Bonus Time and Day Use at Club Component Sites). I paid over six hundred dollars to a company called Resalebyowner.com to sell our time share while we are arguing with Bluegreen. They don't even call us back. They took our money but we get nothing in return. I filed a report with the Better Business Bureau, but due to the contract where the promise of buying back our time share obviously is not included they refuse to do anything for us. I started doing some research. There are lots of complaints in www.[redacted].com about the way Bluegreen Corporation's sales people trick unknowing customers into buying their time shares. I read numerous complaints online about Bluegreen, turns out lots of people are going trough the same thing. One gentlemen mentioned that disappointed customers should file complain with the Federal Trade Commission, I called them and reported the unfair sales tactics and lies they say to customers. FTC told me I should file a complain with Consumer Protection Agency, I did do that too. I don't care we have sign the contract, but we signed it under duress. What we were told we are buying and what we got is not the same thing. We bought because sales people told us Bluegreen will buy it back. They used unfair tactics and misled us. I even emailed to the president of ARDA (American Real Estate Development Association) that Bluegreen belongs to. I even emailed to Mr. Maloney, CEO of Bluegreen. Next step is to get more attention from government, to go more public. Please look at the link below on youtube website, under name timesharenightmares.
http://www.youtube.com/watch?v=EMUhVGCfgBs
If you feel you got misled and uninformed about Bluegreen time share, when you were purchasing it, please join us in fight against Bluegreen and their deceptive sales practises. Please post your story on you tube, and if you need more information or have any questions, please email me at: [protected]@msn.com
We have couple of lawyers looking into having mass lawsuit against Bluegreen, if you want to join, please let me know. And there is a website for unfortunate time share owners on the way.
Thank you

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lgoldy2
Hartford, US
Oct 08, 2010 10:14 am EDT

we purchased from this company in 2006, all lies every bit of what we were told nothing but lies .. even worse we wanted to cancel they told us we had 24 hours come to find out last year that in fact you have 3 full days ! maint fees keep going up from 400 promised amount to 1200 this year ! if you default on your maint fees they will put you in collections and your credit will be ruined ... you can never get a reservation when you want you have to do it when they have "space " in the mean time they rent out space to places like RCI . .. this has gone from being what we thought a smart purchase for our family to a burden and nightmare of lies upon lies ..

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2:02 pm EDT

Bluegreen Vacations lack of professionalism

We signed up for a few different raffle "getaways" at a children's expo in February. This particular one we paid a discounted price and were aware was a time share or something.

We just came home from a BlueGreen presentation. We did not purchase and as someone else posted, I have to wonder if they dragged out our tour because after the Presentation we said it wasn't something we are interested in at this time. I specifically told the representative that we had to be out by 2pm (which would cover the 2hrs. maximum we were told the presentation would take) because our children had an appointment. We did not get out until 3pm. and the kids missed their lessons that we had paid for. This alone demonstrates a lack of respect for us and our time.

The sales representative was new, so we don't fault her for inexperience. Her superior however was a bit rude and I was turned off immediately. She also went online and pulled up customer complaints about the "vacation club" that we just purchased (from the same expo). Much like the ones I see about BlueGreen on this site. Did she really think that trying to make me feel bad about my past choices was going to sell me on Buying with BlueGreen?

Also, the discounted trip was not at a BlueGreen resort but at a Hotel. Why was that? We did not experience BlueGreen in anyway except the sales presentation. Maybe that was a good thing.

We had a good time at our 2 day getaway, too bad it ended on a sour note.

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3:05 pm EDT
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Bluegreen Vacations - lies and illegal means

Here's the basic run down of what my husband and I were told during our Bluegreen presentation. (If you can believe it, I've shortened this by a lot) We were told how Bluegreen was a great investment. (A timeshare cannot be legally advertised as an investment). We were also told that a their timeshare was a tax write off, because we were owning actual...

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3:10 pm EDT

Bluegreen Vacations rude behavious

We went for a 90 min tour in williamsburg, va hat turned out t be 2, 5 h. all that sucked I was happy that at least we got 100.00 reward for that. the guy was really nice and scared as it was his 2nd time or something so i think he was not experienced thats why he wasnt rude and sticky. but his manager oh my god he was a real b...rude, lier, unprofessional. when he heard that we wouldnt buy it he was so pissed off and that actually m made me smile because a second before he was leaking our as... but actually thats fun to remember.

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2:06 am EDT
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Bluegreen Vacations fraud

We went to a presentation at Christmas Mountain Village, in Wisconsin Dells, WI. While there we sat for a 1 hour presentation and half hour tour of the resort. During that presentation the speaker, Blake K., said several things that made buying their timeshare sound very appealing. He said what a great investment it would be because it was something that would increase in value as the years passed, because as the years went by it would cost more for new people to buy their timeshare, increasing our points value. That it was something we could proudly pass on to our children.

He also said we would only be allowed to buy the timeshare that day because it cost Bluegreen around $500.00 every time they had people come for their presentation. He gave an example saying “Imagine you were selling a car, and you paid potential buyers $50 dollars to test drive it. You wouldn’t want someone coming back again and again just test driving your car and you having to pay $50.00 over and over again.”

At the time we did not know that these were lies. It had made sense to us at the time. We did not know it was illegal to claim a timeshare as an investment, nor did we know that they couldn’t force a limited time offer on their timeshare as they had led us to believe.

After the presentation and tour we had a sit down with the speaker Blake K. and his sales manager Mark Halfpenny. During this sit down, even more lies were told to us.

We had told them we would want enough points to be able to take 2-3 long weekends a year. (Thursday night though Sunday morning or a Friday night to Monday morning). Mainly during Spring and Fall. We understood that summer would cost more points and we had no desire to travel during winter. They told us that 7, 000 points every other year would be plenty, since we didn’t want to travel during the “red” season.

Also we had recently purchased a house, and were concerned about having another payment. We were told that owning a timeshare is a tax write off, because we were buying actual property, and paying taxes on the property. We were given 6 months of no interest and after the APR kicked in the payments would be no higher that $150.00.

We were asked what kind of dream vacation we had wanted. And we replied “A week long cruise in the Caribbean”. These vacations started at 18, 000 points. We knew 7, 000 points every other year wouldn’t be enough to take our dream vacation. Mark Halfpenny said, “You can just save your points till you have enough to go.” I then specifically asked, “Do the points ever expire?” He replied; “No. You can save them for 6 years without a worry.”

Never once were Club Dues mentioned. Not during the presentation, tour or sit down. We were told about maintenance fees, but never about Club Dues. Blake K. said that Maintenance fees covered the taxes on our property and the upkeep of the resorts. And that they were based on how many points we have, so that they would never raise. His example was “If we paid $400.00 in fees, than our children would only pay $400.00 when we passed it on to them.”

We decided at the time that $150.00 a month for a few years, and than lifelong vacations for a small maintenance fee was great. We could stay at wonderful hotels that would normally cost closer to $250.00 a night for a fraction of the cost, eventually. A lot upfront, but in the long term a great asset to our family.

We agreed and went to sign contracts. At this point we had been there for over 4 hours. Our then 2½ year old son was with us, and he did not want to be with their staff any longer. We were tired and hungry. Our son was tired, hungry, and very irritable. We had to wait around another half hour while they prepared the paper work. By the time we actually sat down with the lady who prepared our paper work we were just ready to go. The only reason we were still there was because we believed what we were told. We honestly felt we were doing something good for our future and our son’s future.

The contract was so big. The lady said she would summarize everything for us. We were under the impression it had to be done that day. We weren’t given the option to sign them later. It was so hard to concentrate on the paperwork by this point. It’s hard enough to understand most legal documents at the best of times. We were tired, hungry, and trying to keep a toddler happy.

In January we scheduled a vacation with Bluegreen, to Christmas Mountain Village for the following June. During that scheduling is when we discovered that the points couldn’t be saved indefinitely. We tried booking online, and though it said we had plenty of points, we were not able to schedule our vacation. We were confused and called Bluegreen, and that’s when they told us we had to use them by a certain point or else they expired. And not only did they expire, points saved for a year, lose value. (Meaning, we could only use saved points for a “low” or “blue/white” season.) So we made the appointment, using as many points as we could so that they would not be wasted.

That February while doing our taxes our tax consultant had no idea what we were talking about, in regards to getting a ‘tax write off’. We have since learned that timeshares and expenses relating to them cannot be used on our taxes.

About a week before our trip we than received a bill for “Club Dues, ” and were bewildered as to what they were. We looked on-line at the Bluegreen website, and found out there was another fee on top of the maintenance fees. We decided to bring the bill with us, to talk with the employees at Christmas Mountain Village.

We have discovered that Bluegreen is a member of the American Resort Development Association (ARDA) and that they agree to abide by ARDA’s code of ethics. The following are codes that Bluegreens employees have broken with us.

Code of Ethics III.C.1-2 - 1. Must not convey false, untrue, deceptive, or misleading information
through statements, testimonials, photographs, graphics, or other means; and
2. Must not omit material information without which the solicitations or sales
information would be deceptive or misleading, or which would affect consumer decision making.
Code of Ethics V.B.4 - 4. Limited Time Offers. Representations must not be made that the current terms of an offer will not be available at a future time unless those representations are factual.
Code of Ethics V.B.5.b-c. - b. Must be consistent with information and disclosures provided in
the Sales Information; and c. The consumer must be provided with a reasonable opportunity to
review the contract documents in writing at time of sale before signing.
Code of Ethics V.B.9.- 9. Sales Presentation. Verbal representations must be consistent with
information contained in sales documents, contracts and written disclosures.

The only good thing I can say about this company is the town home we stayed in was fabulous. The bed was comfortable and clean, the room big and comfy. Doesn't negate the swarm of lies they used. Stay away from them.

If you really want a Bluegreen timeshare, just buy it from one of the hundreds of people trying to get rid of theirs. You can get 11, 000 points for less than 8k.

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9:55 pm EDT
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Bluegreen Vacations real estate

I was told the same thing! That the Timeshare was a Real Estate Deed and that it was increase in value! 5 years later, I am still paying for the thing, never used it because I am not allowed to until the HOA's are caught up, and (which btw if you don't pay you can't sell your propert to pay for the HOA's) - now I find out that becuase I own real estate (shocker to me! I thought time shares were a vacation club) if I had written off the interest from the mortage on my taxes, I would NOT be eligible for the first time home buyers's Tax Credit of $8, 000!

PEOPLE DON"T BUY A TIME SHARE!

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4:52 am EST
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Bluegreen Vacations - maintence fees

Being Held Hostage by Time Share Maintence Fees! If you are considering buying a time share- DON"T! You are much better off just paying for the weekend package or weekly package by the hotel or resort. AVOID Time-Shares! Let me tell you my story... I have and are still paying on time - every month (5 years) for the mortage "the right" to own a timeshare...

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9:13 pm EST
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Bluegreen Vacations join me in picketing in las vegas

I can see many of you out there were duped just like me... I am looking for folks to join me in picketing potential "customers" outside of their flagship i.e. biggest cash cow, Club 36 in LV. Nevada for an afternoon or even two?

Hope to set it up for March 2010 on a Sunday/Monday..

I hope to get all of my $$$$$ refunded quickly in case they go bankrupt.

Sincerely,

[protected]@gmail.com

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7:44 pm EST
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Bluegreen Vacations broke the law

After spending 5 hours with the sales lady and her boss, we bought. They just would not take no for an anwer. I was promised everything you can think of, even to call 48 hrs in advance and could get in The Fountains at anytime with no blackout dates. This even meant July 4th, New Years, etc. I am self-employed and only take long weekend vacations. Never do I take a week or two. Usually Thursday thru Sunday. I have tried on 5 occasions to book something and was actually laughed at. The lady said I would have to call at least 11 months in advance just to get into The Fountains. I got an invitation to go to Branson for a free weekend. They actually just wanted to sell me more points. While with the sales lady, I mentioned that I had forgotten my Kahlua for my coffee. She immediately said she could not do anything else with me. What I found out is "No BlueGreen employee is to accept a signature on a binding contract if they have knowledge of client drinking alcohol". They broke the law in Florida, as they knew I was drinking Kahlua the day I purchased as well. I have filed complaints everywhere. Now at the Attorney General in Oklahoma. Have not gotten anything done. All the Government Agencies are a big joke. Looking for an attorney that can help me if this doesn't work. If anyone has any information that can help, please contact me at wildwild.[protected]@cox.net
Thanks

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Bluegreen Vacations sales tactics

My Husband and I traveled with our family to Orlando and were "sold" on a free vacation to Disney World. Boy, were we fooled.

We were promised that the sales meeting would be only 2 hours long. It was 3 and we were treated with disrespect. We told the sales people that we do not make haste decisions and would not be making one today. He said that he needed a yes or a no answer; he did not like maybe's. He said that he would give us a minute and would come back. We told him no...well, my husband got up to go to the men's room and I waited for him. The salesperson said "I may not have made myself clear enough to you, but you need to leave and leave now." I told him that I will leave when my husband got back. He tried to reach out and grab me, but I moved from him. He said "I am only kidding"...I wish he would have touched me and I would have filed charges against him for battery. Just because we wanted to go home and think about it for a week, he got bent out of shape and almost violent.

My husband found out about this later and now we will not be buying a timeshare from Blue Green. Also, my daughter and her husband were looking into the idea. However, he also said that we must not love our children because we are not leaving them a vacation spot. As we were leaving my husband (very calm man), said let us tell the world...! So, I thought this would be the best way.

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Bluegreen Vacations hassle

bought into a vacation point club that is difficult to use, impossible to unload and has fees that are outrageous. bought it in 2008 and have yet to use it. just wrote another check for fees but realize this is a never ending bill. i would like to just opt out and cut my losses but am afraid of the possible damage to my credit report. any ideas anyone?

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Mrs. D. Wright
Lascassas, US
May 28, 2011 3:47 am EDT
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We too are Bluegreen "victims". Being senior citizens it became too costly for us to keep paying for "nothing available". We stopped paying since we didn't have all the extra money anymore being on social security. Upon viewing are always "perfect" credit report, we find that that Bluegreen listed us as being "foreclosed on". No lawyer, no letter, no real deed, just points. How can they "foreclose"? Just hope the next 7 years go by fast so we can again have a perfect credit report. Oh, one important thing -- Bluegreen has an "F" rating with the Central Florida BBB! How they continue to get away with this, I don't know.

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Lbtrouble
, US
Apr 25, 2011 3:05 am EDT
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Is anyone from Jacksonville, FL? I have the same complaints and want to talk with other people from Florida.

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Jeff elk river
Elko, US
Sep 26, 2010 9:05 am EDT

We too fell for the great vacation get-aways, I am still shocked they can get away with this. If anyone is looking into this STOP STOP STOP. You will regret this decision for many years to come. This is a never ending billing scheme, What you pay every year in dues and maintenece fees is boarder line criminal. You could stay in a very nice resort for a week for this kind of money. If you do fall victim to this good luck getting the reservation you want when you want it. I can't even give this piece a crap away. You would think once you paid the property off you could just give it back to them to resale, no way, they will never let you out of this scam. They collect over a thousand dollars a year from me in dues. I have used this thing twice in ten years. If you are thinking about doing this remember it is for life. I wish i knew how to get out of this without damaging my perfect credit.

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Roni066
Raleigh, US
Aug 22, 2010 10:43 pm EDT

Contact the SC Attorney General's office. Find out how many people are experiencing the same problem you are and file a class action lawsuit against them because the last thing you want to do is ruin your credit.

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shu
o fallon, US
Apr 15, 2010 10:09 am EDT

Bluegreen will tell you you'll get lots of wonderful vacations at lots of wonderful resorts then, after they've got you roped in tell you "We're sorry...you signed the contract and initialed on line so and so that you understand its all SUBJECT TO AVAILABILITY"

Liars and Thieves. There is a special place in hell for these septic dwellers.

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Shirley821
Lake Mary, US
Jan 28, 2010 4:03 pm EST

I can sympathize with you. They sold us a bill of goods in Dec 2003. They are the only bad mark on an otherwise perfect credit report. I am so looking forward to getting them off my report at the end of this year. I am just amazed that they are still in business and that the govt. hasn't investigated their false claims. If I had to do it over I would have recorded all their promises on tape and then I would have sued the socks off them.

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10:31 am EST
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Bluegreen Vacations rip off artists

We joined Bluegreen while subjected to the immense sales pressures... they are so good at that.

We joined a trial membership called a sampler package. This package cost us $90.00 per month for 1 year.
Now when you go to use the points you have enough for approximately two weekend stays...figure it out...that is about $500. per stay...what were we thinking?
Anyway, we figured we better use it. So we booked a weekend in Gatlinburg TN. Living space was small as were the beds. My wheel chair barely fit through the hall in teh room.

We were told we had to go through another sales meeting with them at our first stay...I guess so that we can get pressured some more...no problem.

That night it snowed...alot. We were ok as we really were not driving anywhere. Our meeting was set for Sunday morning. Sunday morning we had more snow and ice. We thought it best to head home as we had to drive through the Smokey mountain park and feared worse driving conditions.

We did the right thing by calling the front desk to let them know we would be checking out early (due to weather) she said she understood and would inform them of us not attending.

A few days later I get a debit in my checking account (the same account set for our $90.00 monthly payments) The debit was for $150.00. I called the resort immediately only for them to say they did not charge it, to call Bluegereen. In calling Bluegreen I got a run around for weeks...from 12/17 to today, 12/30.
Finally today, some rude manager told me my contract states we are responsible and they would not refund it. He said the resort was opened so we needed to attend...regardless of what kind of hazardous driving conditions existed.

I have since put a stop on the auto debit...I'm sure they will try to collect...but they did not care about our welfare, I don't care about theirs.

DO NOT GET INVOLVED WITH THIS COMPANY...you will regret it as we are now doing.

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shu
o fallon, US
Apr 12, 2010 11:45 am EDT

John Carl is full of CRAP!
If you are retired, and have all the time in the world to go to a resort at a crappy time of the year, or at the last minute then yes, absolutly you'd be happy. These ### pray on hard working middle class WORKING! families by selling "FLEXIBILITY, AVAILABILTY, AFFORDABILITY". They know for a fact it doesn't work that way. YET, they lie their A$$es off just to get that commission check. These ### are bottom feeding puss trolls.
Bluegreen will tell you anything to get you to sign that contract. Anyone who gets on here and cries about "Well you should have read your contract" is one of those parasites trying to distract anyone reading this thread from the trust. Bluegreen is nothing more than a nest of thieves and liars.
One last thing...John Carl, If you are so pleased with Bluegreen...why in the hell are you at complaintsboard.com posting? Suspect John Carl...very suspect.

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John carl
, US
Mar 19, 2010 6:30 pm EDT

BLUE GREEN IS AWSOME! Thanks for fantastic vacations and quality customer service! I'll point out the good stuff rather than the few negative poor spirited people who only know howvto complain to get a freebie

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John carl
, US
Mar 19, 2010 6:27 pm EDT

I had a sampler before purchasing and all was by the book and great. It makes no sense that you were charged more for checking out early. The $90 payment is a fixed number for ten months. You probably got your info wrong. You most likely didn't recieve incentive for not going to presentation which is only fair since you did not go! Regardless of reason. My neighbor always complains of sales people and the whole process at the presentations. I tell him. If you know you don't like it. Why the hell do you go back and do them year after year? I asked him.. Are you that big of a moocher? We've been nieghbor for a long time so I can tell him these things

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7:46 pm EST
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Bluegreen Vacations no notice &past due&

We joined Bluegreen in the spring of 2005 or 2006 and have always paid our annual dues in May. This past week, we got a no-notice bill stating we owe them a much higher maintenance fee than usual, real estate tax, and a finance charge and late fee based on the first two items plus the ARDA, which is supposed to be voluntary. We never received the original (November) bill for these fees, and Bluegreen did not bother to check with us, although we have always paid on time previously. We have therefore told Bluegreen and Illinois' Attorney General that we consider the additional charges fraudulent and that we will not pay anything beyond our bill. In addition, since our payments are due in May, why are they demanding payment now?

We also were lied to about Bluegreen having resorts in our state. When we purchased our "weekend" points, we told them clearly and specifically that we wanted only the number of points we would need to take a "weekend" trip in Chicago's northern suburbs. Instead, when we wanted to use our points this year, they told us they only had the same resorts as Silverleaf, which is extremely limited in its offerings and definitely does not include the Chicago area.

We want out! Please let us know how to accomplish this with the best financial result possible for our family.

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7:04 am EST
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Bluegreen Vacations unhappy customers

My husband and I have owned for about 5 years now and it doesn't seem like we will ever get out of this. Bluegreen sales reps are all liers. We have tried for over a year with two different companies to sell and have not had any luck. They are good at making promises but when it comes down to backing up their words, they are useless. You can't sell it, rent it out or get what you want when you want it. This company is a big rip off. I wouldn't recommend it to anyone. It seems to me that they could try to help people who want to get out even at a loss rather than try to keep selling more and *** off more and more people. What a rip off!

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Nancy Chafin
Berryville, US
Dec 27, 2014 7:41 pm EST
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We bought into the lies of Blue Green. After purchasing we realized they told us so many lies. I wrote the Attorney General of Fl and nothing in return. I am ready to find a gang of unhappy customers and file a suit. The lies are unbelievable and they drain your bank account. I want out. NOT sure how that will happen but I am believing God will get me out of this mess! I do believe He is the only answer!

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shu
o fallon, US
May 24, 2010 10:07 am EDT

Well...I discovered the deal with these Bluegreen cheerleaders.
Ever wondered why someone would come to a consumer complaints site and cheer on the bad guys, the rip off artists, scamsters, crooks and thieves (Bluegreen). I just didn't get it...until I did some research. These guys are paid "REPUTATION DEFENDERS". Companies pay these dirt bags to scour the internet and DEFEND thier practices.
Proof: Google the following words "reputation defense".

[censor] working for [censor].

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shu
o fallon, US
Apr 28, 2010 9:12 am EDT

tirakotchi = Bluegreen Sales parasite.

Why would you bother coming to this site, and then posting if you were so happy with Bluegreen?

You wouldn't. These people are ticks...parasites that latch onto you and suck you dry.

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tirakotchi
, AW
Apr 10, 2010 5:02 pm EDT

Platinum member for over 2 years and bluegreen member for over 15 years. No complaints!

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ding
Hoffman Estates, US
Dec 23, 2009 8:32 pm EST

Thanks for this advice. My wife & I were at bluegreen presentation couple of weeks back. They tried too hard to sell it. They said so confidently that they can simply buy back from us whenever we want to sell it. And they projected it like we will be stupid if we did not buy it! They were talking like we will save so much on vacation, they can buy back any time, they will give so much free weeks, free or major discounts on airfare & rental car and so on... We almost bought it. We paid the down payment and signed few pages of the agreement. Then fortunately we realized only my name is there in the agreement and my wife name is missing. When we asked, they said her SSN is required and she did not have it handy. Since I was insisting on putting her name on the deed, they finally agreed to add her to the agreement and asked me to call them with the SSN number as soon as we reached home. Fortunately we did some research on the internet as soon as we came home. We realized they will never buy back and it is all lie. We realized how difficult to get a vacancy when we need it. And we realized this is no way saving money, it is all about spending more. We are very happy that we cancelled it and today we received the refund of down payment amount. Thanks to the internet and all of you for giving the right advice.

I am feeling like standing in front of bluegreen preview center and tell everyone comes out with the welcome bag to cancel it immediately and show them the printout of these complaints/comments from internet to everyone to educate them.

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Bluegreen Vacations non - compliance

I tto bought theidea of a great vacation club. I stayed at the Falls Village Inn in Branson 2 times.The first time I complained because they were building new buildings behind the place we were staying. The workers started at 5 am. The manager said there was nothing he could do. I told them if I was making noise at 2 in the morning I bet I would be told to be quiet or leave. still nothing.
The 2nd time we stayed we booked a big room with balconey and full kitchen. When we got there we got one of the smaller rooms. I went to complain and they said they were all booked up no rooms availible at all. The room next to us was unoccupied the whole time. It was the kind we wanted as well. I supposedly own at Big Ceder but I can never get in there. I got a sampler package and found out later I paid for a regular paskage and they treduced the points just for me wasn't that nice of them.

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Bluegreen Vacations resale

Went to a presantation, bluegreen said we would get more if we bought from them, , charter bonus time, payed dues, ect, , we bought, , , then we got home and found some resales out there, , pinnacle and timeshare resale, they said we would get all the same things that the company would get so we cancelled our ownership with bluegreen we bought, and bought from a second source, , , 6 months later still no title or papers, , no deed, , no charter, , no bonus time, ect, we should have kept our purchase with bluegreen, , now we are stuck with nothing, , lost our money to, , had to pay cash with the other guys, , , so my advice only buy from the bluegreen company, , , , sighned RESALE RIP OFF

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Bluegreen Vacations resale

Went to a presantation, bluegreen said we would get more if we bought from them, , charter bonus time, payed dues, ect, , we bought, , , then we got home and found some resales out there, , pinnacle and timeshare resale, they said we would get all the same things that the company would get so we cancelled our ownership with bluegreen we bought, and bought from a second source, , , 6 months later still no title or papers, , no deed, , no charter, , no bonus time, ect, we should have kept our purchase with bluegreen, , now we are stuck with nothing, , lost our money to, , had to pay cash with the other guys, , , so my advice only buy from the bluegreen company, , , , sighned RESALE RIP OFF

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Bluegreen Vacations thank goodness we didn't buy!

Thank Goodness for Websites like this and all of you folks who took time to share your experiences about Blue Green Resorts. My husband and I went to one of their presentations yesterday in Las Vegas. And yes, when we first got there everyone was dripping with sweetness and "sincerity". We watched their show, saw all the beautiful pictures of the different resorts and were told we could go anywhere...anytime. It looked and sounded so good, we almost caved in and signed on the dotted line. But, having been "burnt before" by slick salespeople, we said we wanted to go home and think about it. Then came the HARD SELL. "You HAVE to sign up NOW or you'll never get another chance". We asked for material to take home and look over.. again "NO YOU CAN'T"
That set off the red flags. We got out of there as fast as we could. Now that I've read all the comments on this site, thank goodness we did. A truly honest company will always give you time to consider your decision to buy or not buy their product. So, if anyone tells you "You have to sign up NOW"... run like the devil because it IS the devil that's chasing you for your money.
chris

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