Block Bits Capital — shady organization
It's a pretty suspicious company. Mostly because the team consists of two members with strange photos and there're no contacts. So if someone would like to invest, what they have to do in this case?
Contact one of the founders via LinkedIn. You know, this way is kind of lame and weird.
Contacting founders and advisors directly is always a sign of a shady company.
That means they never cared about providing a dedicated customer support to future investors, they either have no money or just don't care.
If an investment fund doesn't have money, why would you invest? Why would someone invest in a project whose founders didn't even bother to give a comprehensive information? I hope you're not a charity organization and you don't want to spend money with both hands.