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Blitware Tecnology Inc / Product Incomplete and unable to get onto support site

Townsville, Queensland, Australia
Contact information:
Phone: 0438107755

I purchased The Driver Fetch program from Blitware to download and install missing drivers to my computer. Some were successfully installed but some were acknowledged as installed yet weren't. I emailed Blitware support and got one message from Pierce. Yet when I tried to send another message to the website they quoted, I cannot get any further than logging on. I thought if I reset my password I may have success in contacting them but they emailed me a temporary password and site to create a new password but it keeps taking me only to the log in page. No matter what I do I cannot contact them anymore. I am worried if I am not able to reset my password I will never be able to contact them.
I am a single person on a very low wage so I cannot afford to be ripped off. Please if someone can help me I would appreciate it.

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