Screen
I attempted to purchase a screen for my laptop. The version of screen that I purchased matches the model number of my laptop exactly. This is important info. This laptop has two different screen options. The pin layout, connector, and motherboard are identical. To note, I've been repairing my own devices for years and I used to be a repair tech for cell...
Read full review of Bliss ComputersIncompatible parts and over charges
WORSE CUSTOMER SERVICE EVER! They sent you a wrong item, doesn't matter what, even after you confirmed with them the SN and the parts # of the screen before they dispatched... Then when you return it back, you will be surprised that they charge you a restocking and shipping fees. SCAM STAY AWAY
(Aka east coast lcd) false advertisement / dishonest communication
They outright lie about the products they are selling. They shipped me a completely different brand than advertised. I paid over 60 dollars on shipping charges (both ways). They said they'll pay for the return shipment. Asked me to send the receipt. I did. They didn't pay. I wrote them a million emails, never a response. I called them several times over the course of 3 weeks. They said they processed the the refund. Never got the money. Called again. They said "oh there was a mistake we'll process the refund again", but never got the money. Called again. They said the same lies. Eventually gave up. They are seriously a shameless company.. They go by different names: Bliss computers, Browngranite. They get terrible reviews everywhere (except of course suspicious self reviews). There are serious reasons to believe that all the five stars are from fake accounts they created. For further evidence look here (It's been obvious to others as well): http://www.complaintsboard.com/complaints/bliss-computers-c158159.html They either get 1 star or 5 stars (usually right after a 1 star review, strictly countering the reasons of the 1 star reviewer, like a dialogue) They are certainly more than capable of doing that.
Is Bliss Computers legit?
Bliss Computers earns 98% level of Trustworthiness
Perfect Trust Endorsement: Bliss Computers achives 98% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Bliss Computers. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bliss Computers has registered the domain name for blisscomputers.net for more than one year, which may indicate stability and longevity.
Blisscomputers.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Blisscomputers.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Blisscomputers.net you are considering visiting, which is associated with Bliss Computers, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Blisscomputers.net appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Blisscomputers.net has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The blisscomputers.net may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Bliss Computers. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Low price, Good service
I purchased a netbook screen from Bliss. They had by far the lowest price I could find on the product. Even with priority shipping their price was significantly lower than everyone else was charging for the screen alone. Screen arrived very quickly after ordering. Unfortunately the first screen they delivered did not work. They responded quickly to my e-mail informing them of the problem and sent instructions for returning the item for a refund or replacement. I chose a replacement which arrived shortly after I shipped the bad item back. That screen worked perfectly. I would recommend ordering from Bliss as they offer very competitive pricing and obviously stnad behind their products.
The complaint has been investigated and resolved to the customer’s satisfaction.
I dropped my laptop and the screen was damaged. After downloading the repair manual from Dell.com for my model, I was confident I could repair or replace my LCD. Bliss had the best price online for my model. I drove from NYC to their location and paid cash for the LCD. I brought the screen home to install. The screen worked but was dim. I called and was told to bring it in. I brought it in the following week. They saw that the screen was dim and provided a replacement on the spot. Even providing tools. The second screen worked exactly as expected. Very happy with price and Support. Bliss stand's by their product. Will definitely use them again in the future.
do not buy from them i order a screen they sent wrong one then charged me to send it back to them then for them to ship the right one when it was their fault 66176
Faulty LCD screen - will not respond to requests 4 return
We purchased 2 LCD screens. They arrived after a few weeks which was very slow considering we had paid US $55 for fast delivery. Anyway once screen is perfect however the other has a white line right thru the centre of the screen. We have been trying to contact them for over a week - given the time differences between here and the US it is difficult to contact via phone. We have sent a photo and asked for a replacement - so far we have had no response at all! We paid a fair amount of money for this screen and it seems that because we are an overseas client we can be ignored. Surely there must be some consumer laws over there that protect us? We just want a replacement - happy to pay the shipping costs to send it back but would expect the replacement to be sent free of any shipping charges. Would even send it back and just get a straight refund! From what I have read getting any response could be an issue!
The complaint has been investigated and resolved to the customer’s satisfaction.
Excellent relationship
From Mr. Notebook, Inc. -
After reading a few comments here, I felt it necessary to chime in. I have ordered screens in quantities for about five years. They always arrive well packaged. I have never had a broken one come in. Michelle does a good job matching up compatibility and on the rare occasion I get something that isn't right they are quick to resolve the issue. Recently, I had an odd lcd issue with a Dell Inspiron where screens would work intermittently (backlight issues). The problem turned out to be a slightly different revision of the screen was needed. Bliss took the time to figure out the issue rather than blow me off or return the item. No other screen dealer I buy from could figure it out. They did. I especially like their new website feature that has pictures of many of their screens. It helps quite a bit to order LED LCDS when the connectors are often on different sides of the screen. A+ in my book.
The complaint has been investigated and resolved to the customer’s satisfaction.
Bad experiance
I have a bad experience with same company(bliss computer), i purchased from them one LCD for my laptop through eBay on 25 October, 2010, and they send it to me to United Arab Emirates then i found it not same item as explained. so i discussed with them they advice me to send it back and they will send the proper one sent it back to them then up to now still waiting the replacement item, they ignoring my emails and really it is very bad experience.
I don't advice anybody to purchase from then even in single cent.
Regards
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Service!
We've been buying laptop screens from Bliss Computers for the last 2-3 years and we have nothing but great things to say about them. Their prices are some of the best out there and their customer service is always great and speedy! They always stand behind the products they sell, if for some reason the screen is faulty we never had a problem getting an exchange or a full refund, they are always fair! I've recommended Bliss Computers to many people and will continue doing so, we have nothing but good things to say about them!
The complaint has been investigated and resolved to the customer’s satisfaction.
This must be a plant from Bliss computers. Considering they tried to force me to change my ebay feedback.
I have nothing negative to say about this company. I even had an issue with the screws fom my screen and Dave wrote me right away and said he would mail me some assorted screws.
Thank you for your great service
Angle
These people did a wonderful job replacing a screen that had gone bad, it wasn't there fault why it did. I sent it to them and in under 4 days i had a replacement back.. I would buy from them and only again when ever i need a new screen.
I bought a new LCD screen from Bliss Computers on eBay. I got my item at the proper time and I very satisfied. Item is as described, perfect and everything works fine. Super service, momentary shipment, best quality, great communication.
Thank you very much!
Sergey (aka –taganrogcity from eBay),
Russia
My first experience with Bliss was a good one. I received a replacement LCD and it arrived the next day as ordered. Unfortunately there was a small crack in it that wasn't apparent until after I turned it, but a quick call to Bliss resulted in a replacement being shipped out the next business day. Could be that the shipper was at fault but service was delivered and everyone is happy. I service systems and good product support helps me to work more efficiently so I will certainly use Bliss when I need any replacement LCDs.
very easy to deal with, very professional. Screen arrived very quickly! It feels good to be up and running again! Thank you Bliss Computers my new LCD screen is AWESOME!
Dear, all
I'm so happy with my purchase a lcd screen from bliss computer also I highly recommend to everyone.
I am satisfied with service, price, support and rma.
thanks bliss computer!
jerry
I have nothing bad to say about this company! They delivered the item in a timely matter and dealt with and issue I had in a possitive manor!
I have bought a many LCD screens from this company and have found the to be very professional and courteous. I have never had a problem that they went eager to fix immediately. When I think LCD screens they are my first choice. They always have what I need at the price that I want. They come highly recommended by fellow technicians.
false advertising / misdirection
Advertising on pricegrabber as amazon marketplace seller; Bliss Computers advertised they had "notebooks" for sale on amazon.com in September of 2010. The sale link went to amazon.com where the laptop ad was replicated. When item was shipped, it was a replacement LCD. Company will refund %80 of sales price but none of shipping either way. Customer is out...
Read full review of Bliss Computers and 7 commentsBad service
1) I was happy to find a low price screen for my laptop and I ordered it with overnight shipping. It came very fast but the screen did not work, I called right back after few tries someone picked up.And I was told to send the bad screen back and they were going to send another screen overnight, second screen didn't work either. 2)I called days after day...
Read full review of Bliss Computers and 48 comments
Overview of Bliss Computers complaint handling
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Bliss Computers contacts
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Bliss Computers phone numbers+1 (201) 442-0091+1 (201) 442-0091Click up if you have successfully reached Bliss Computers by calling +1 (201) 442-0091 phone number 0 0 users reported that they have successfully reached Bliss Computers by calling +1 (201) 442-0091 phone number Click up if you have UNsuccessfully reached Bliss Computers by calling +1 (201) 442-0091 phone number 0 0 users reported that they have UNsuccessfully reached Bliss Computers by calling +1 (201) 442-0091 phone number
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Bliss Computers emailssales@blisscomputers.net100%Confidence score: 100%Support
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Bliss Computers headquarters538 38th St., Union City, New Jersey, 07087, United States
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Bliss Computers social media
Recent comments about Bliss Computers company
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