BLAZEFLASH COURIER / Stealing of shipments
Dear Complaint Forum,
This is with regard to the couriers I shipped through blazeflash I used to ship a lot of couriers for official reasons these are parcels of samples to my customers initially the service of blazeflash was of topmost priority but later there were complaints of non-deliveries & on 4th Nov I shipped 9 couriers out of them somebody at blazeflash stolen all the couriers & replaced with rugged clothes & old shoes in the same box so I started recieving the complaints from customers attched are the pics sent by my customers also one person even opened in front of the courier guy & sent it back without accepting that courier is still with blazeflash. I mailed their head office to their heads like sachin aggarwal, sd aggarwal, neena (handling south india) a lot many times but they didn’t felt a pain of inquiring with the agency from where the couriers were shipped. The coruiers in total costed me approx. 3000 but they didn’t worked anything on it initially they accepted to provide a laim of 100 rs per courier so later they even stopped replying my mails & didn’t even called me up.
Also due to all this problem I had some 6 couriers undelivered which were RTO (return to origin) & I never received them as such
Kindly help me in this regard should I go to customer court my total loss is coming to around 5000 approx also he had taken the complete bill form me on 1st Nov only. My payment was swift but they then stolen the couriers