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Blackstone Nutrition / Had a lot of trouble contacting company for refund

1 96 N. 1800 W. 11Lindon, UT, United States Review updated:
Contact information:

This is in response to all of the consumers who ordered Leptovox over the internet and have had problems getting a refund. Here is what to do since they do not list a telephone number in their ad, and the one listed on my credit card statement was bogus! I finally received a refund less shipping and handling after quite an ordeal and wish to pass it along to you. They tell you to get a delivery confirmation from your post office and to send back all of the empty bottles and any other bottles in resalable condition. Once your delivery confirmation number shows that your package has arrived, you will then email them with the delivery confirmation number as well as your payment information and order number. Please send them the condition of all bottles used, unopened, etc. Once they have verified by your delivery confirmation number that your package has been returned, they will issue a refund to your account. They state that if this information is not provided no refund will be issued. All returns should be sent to: Blackstone Nutrition, 96 N. 1800 W. 11, Lindon, UT. 84042 YOU MUST ALSO INCLUDE YOUR ORIGINAL RECEIPT!!! I sent several emails to sites for Leptovox/Blackstone Nutrition. I received an email back from <sales AT leptovox.com> after I had already packaged everything up a week before, but thank God had done all that they had asked me to do in the email. I hope this is useful to you! This has definitely made a huge impression on me about ordering diet aids over the internet!

Va

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  • Sh
      6th of Jun, 2008
    0 Votes
    Blackstone Nutrition - Rip off
    Blackstone Nutrition
    96 N. 1800 W. 11
    Lindon
    United States
    Phone: 1-720-259-7183
    www.blackstonenutrition.com

    Will not answer phone or emails after several attempts. Product made me sick. Trying to get a refund, but it looks like they are scamming people. Do not buy from this Company under any circumstances, they are dishonest and NOT Credible.

  • Ma
      12th of Jul, 2008
    0 Votes

    I have just read 8 or 9 complaints about people not being able to get their money refunded for the product. (Leptovox) While I can't necessarily disagree with the complaints of others, my complaint is that I have not even received the product. I got a confirmation email about 2 weeks ago saying the order has been shipped. It included my order number and a link to track the shipment. When I clicked on the link, I was told there was no information available. I have yet to receive my order. I guess my next step is to wait and see if my credit card has been charged. Meanwhile, does anyone have any other suggestions? Whether the product works or not, I doubt I will ever order from this company again...that is assuming that I even receive it.

  • Ma
      19th of Aug, 2008
    0 Votes

    Can't believe this people are still in business they belong to jail...

  • Ja
      21st of Aug, 2008
    0 Votes
    Blackstone Nutrition - Paid for product. Never recieved product
    Blackstone Nutrition
    Seattle
    Washington
    United States

    Order a diet pill and never recieved it even though I paid alot of money for it. And there is no way to contact company. It is a ###ed company and I hope are caught and thrown in jail.

  • Ca
      25th of Aug, 2008
    0 Votes

    Ordered fenphedra on 8/14/08 and it is now 8/25/08 and I have not received the product.

  • Ga
      1st of Sep, 2008
    0 Votes

    I ordered to much of Leptovox I only wan, t 1 order my order ID is BSTON-200808292342-555011 on AUG. 29, 2008, 23;42;55 please correct my order or i will send it all back . thank you garfield beemer

  • Ga
      1st of Sep, 2008
    0 Votes

    I asked you to correct an order I made from you .That i ordered to much of Leptovox I only wan, t Quantity of 1 not 2.Now when I recive it Iwill be returning it order ID is BSTON-200808292342-555011. And will pay any duties, taxes to return it. FOR A refund for not correcting the problem. thank you Garfield Beemer

  • Ga
      3rd of Sep, 2008
    0 Votes

    I do not like a US company that is not to be trusted when a canadian gets riped off by ordery over the internet.And i will see to it that your company do not do it again to canada. I ordered Leptovox from you and i ordered to much i just wanted 1quantity not 2 . Iasked you to correct and you did not the order ID is BSTON-200808292342-555011 on AUG.29 . You email saying it all ready was after i ask you to correct before you sent it . What kind of company would do that. very sorry for your company to do some think like to a costamer. Garield Beemer

  • Ga
      10th of Sep, 2008
    0 Votes

    I got my order thats not right I got only 1 bottle of Leptovox instead of 3.I got 2 7-dd instead of 1 and i also got 2 Mo2v8ion instead of 1. Order ID BSTON-200808292342-555011. THANKS FOR NOTHING Garfield Beemer

  • Mi
      18th of Oct, 2008
    0 Votes

    I ordered from them a few days ago and it said my package is delivered yesterday.

    I have a buddy that is going through law school and he told me i can file a law suite
    for fraud...i wont take it that far though i lost 22 bucks. but if they take money without me knowing i will sue. thats invasion.

  • Mi
      17th of Nov, 2008
    0 Votes
    Blackstone Nutrition - Wrong Product Sent
    Blackstone Nutrition
    New York
    United States

    Received a completely different product than what I ordered. The phone number is constantly busy, and no response to email. Since I paid with PayPal, I opened a dispute through them, hoping that this may get some action.

  • Mi
      22nd of Nov, 2008
    0 Votes

    Perhaps opening a complaint with PayPal worked! I received an email from Blackstone the next day, and the correct product was shipped out.

  • Kb
      8th of Jan, 2010
    0 Votes

    Thank You for this information. What email address did you use to notify them of the delivery confirmation number?

  • Ja
      12th of Apr, 2011
    0 Votes

    i would try contacting the company. They would most likely give you a refund it you truly did not receive your product.

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