Blackmon Mooring
reviews and complaints

After my hot water heater in the attic burst, flooding my house, I contacted My insurance company and Blackmon Mooring to do a water cleanup. They arrived a few hours later and proceeded with cleanup and set up dryers ... But without my knowledge they sprayed chemicals for mold ( there was no mold) and they sprayed the wrong chemical...without tenting my furniture or clothing... I ended up in the emergency room as a result...( I have now been hospitalized three times as a result of this toxic exposure)... I filed claim with my insurance company, but they said it was BM fault and should be covered by their insurance carrier ... BM management met with me several times and apologized ... And offered to mop the floors as cleanup... I was trying to work with them ... I returned after a business trip and asked them to do a moisture check...They sent out a teenager ( who seemed to love chemicals.).. I asked him not to spray any more chemicals ... I left the property ...when I returned ... He had fogged the whole house and attic ) ... I once again ended up in the hospital ...The chemicals they sprayed have absorbed into the Sheetrock, wood and fabrics and the hasibat team that looked at it recommended gutting the property... The chemicals have absorbed into the wood, Sheetrock and clothing and are offgassing...I have ran out of savings and I am living in my car...BM has refused to help ... This is a nightmare ... Do not use this company!

After sustaining minor damage to our home during the tornado outbreak earlier this year we called our insurance company to file a claim. They suggested Blackmon Mooring as a contractor they use so I agreed. I the rep from Blackmon Mooring to NOT come to the house unannounced, but to call first. I also told them we didn't need anything right away as all the damage was minor and there were a lot of people in much greater need than us. They showed up unannounced a few weeks later walking around on the roof scaring the heck out of my family (I was at work). My wife told them they needed to leave and call to make an appointment to asess the property. They showed up again a few weeks later unannounced and were told again to leave and make an appointment. They finally called to view the property a third time. They submitted their findings to the insurance company and I cancelled the claim as the total repair amount was $800 less than the deductible. At the end of November I got a bill in the mail marked "PAST DUE" from Blackmon Mooring charging me for an emergency after hours visit, an emergency during normal hours visit, patching the "holes" in the roof and shoring up my broken fence. They reported to the insurance company that there was no damage to the roof, just a few missing shingles, so how could they patch holes that didn't exist? The fence was shored up by me, with tools and materials from my own garage, but they are billing me for this work. I am willing to pay the "fee" for the normal business hours visit but nothing else. They fixed nothing but are charging me the total repair cost they submitted to my insurance company. Unreasonable.