SUBMIT A COMPLAINT

black onyx ring / One of the stones fell out on this 4 stone ring. How can I return it and get a replacement?

1 site 1 7350A riverside Dr. 85344, Parker, United States Review updated:
Contact information:
Phone: 928-575-7579

I send for several items from nomorerack last year. One of the thing I sent for was a 4 stone onyx ring. I've lost one of the stones and would like this item replaced. During my transactions with you our credit card was compromised. There were several bogus charges made and we had to cancel the card and wait for a replacement. My husband was livid! There's no address to send the ring back but I think it came from New York. The ring is size 5. Please address this problem as soon as possible.

Be
Dec 15, 2014
Sort by: UpDate | Rating

Comments

  • No
      18th of Dec, 2014

    Hi,

    We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

    Thank you for posting your information. We have gone ahead and sent you an email to the email address we have on file regarding the steps taken to have this matter resolved. Should you have any further concerns or inquiries regarding this concern, please feel free to reply back to that message. Again, sorry for the inconvenience.

    Always here to help!
    Customer Relations
    Nomorerack - Everything You Love, For Less.

    0 Votes

Post your comment