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BJ's Wholesale Club
BJ's Wholesale Club Customer Service Phone, Email, Contacts

BJ's Wholesale Club
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www.bjs.com
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1.1 471 Reviews

BJ's Wholesale Club Complaints Summary

13 Resolved
442 Unresolved
Our verdict: If considering services from BJ's Wholesale Club with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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BJ's Wholesale Club reviews & complaints 471

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12:03 pm EDT

BJ's Wholesale Club original seltzer water

My wife and I have been buying this water for quite a while, and no complaints.
Lately we have noticed that 2 or 3 bottles in each case have been flat, with no bubbles.
We enjoy this product and thought you should know about this problem.
My message is too short, so I am making it longer so it will be noticed.
I really don't think the length of the message should matter, only the content.

Richard and Lu Gendron

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Eduardo Schlegel
, US
Sep 13, 2022 9:18 pm EDT

Sparkling water smells terrible. I have got several wraps and it all smells the same.

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Roland Ackley
STATESVILLE, US
Jan 25, 2022 6:51 am EST

Recently purchased the three pack of Wellesley farms bacon from our local BJS Wholesale Club. The price was around $15.00. The package of bacon in the middle of the 3 pack was 90% or more total fat. SUPRISE CONSUMER THIS IS WHAT YOU GET !

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7:32 am EDT

BJ's Wholesale Club complaint about tire center in north bergen, nj 07047

First time I went to inquire and purchase 4 tires for my car. The tire changing bays were all empty with the exception of one, there was a car was "Very Casually" being worked on for tires. I was ready to purchase & pay for 4 tires. The counter person mentioned that the department was booked till a week later. It was a very early Saturday when this took place, so it made no sense that there was no available staff to purchase and install tires. I would also like to add that there was a 2nd occasion of this same instance on Saturday October 13, 2018 @ 2pm. My question is, Why is your customer service counter person turning away business when the location was clearly "Not Busy"? I believe there are 4 bays in that location. In conclusion, You lost business for 2 cars for the purchase of tires, needles to say that I purchased my tires elsewhere & they were more than glad to take my money and business without turning me away.

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11:16 am EDT

BJ's Wholesale Club rude disrespectful staff

Salem nh i went shoping today and i had multiple coupons PJs and manufacturing As well as I had bought multiple of the same item so I should've been able to use it coupon per each item that I purchased and I should've been able to use PJs and manufacturing coupon on each item I purchased but be a manage as well as I had bought multiple of the same item so I should've been able to use it coupon per each item that I purchased and I should've been abuse PJs and manufacturing coupon on each item I purchase but the supervisor came over and voided over $12 in my coupons telling me I was only allowed to use either a manufacturing or BJ's coupon and I couldn't use more than one of their coupons even if I was buying multiple items I'm a single mom raising two kids and Bailey can make a living I come to BJ's to save money I cut coupons to save money and this woman came over and deliberately avoided over $12 in my coupons and refuse to give me my coupons back. In 14 years that I have been A BJ's member I have never been so insulted and so angry at the service in one of your stores I will never again go to Salem New Hampshire BJ's and I don't appreciate losing over $12 in coupons just because the lady didn't want me to use manufacturing and BJ's coupons. And two of those coupons I had to write in to the manufacturer to get. Extremely angry customer!

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9:55 am EDT

BJ's Wholesale Club very aggressive pressuring by management

My boyfriend and I went to BJ's in Cary, NC to get a few items on 10/04/2018. I was having a good shopping experience and typically do enjoy shopping at BJ's. However, when we went to check out, the cashier asked us if we were "gold" members or something, and I replied that we were not. He then summoned this manager over and gave him my membership card.
This manager (a black man, I don't remember his name), proceeded to look up how much money we typically spend at BJs, and then explained this "gold" membership thing to us. At this point, there were no problems yet.
I was trying to think whether this membership would be beneficial to me or not, based on how much we usually spend. Meanwhile, the manager is trying very hard to distract me by throwing out random numbers (ex. You'd be making $95 back if you had this deal now! No, you're leaving $75 on the table!). And I was like "$95 since when? Since last July? No, I know we haven't spent that much. Do you mean since we've been members?" He had no answer, he just kept going on about how stupid we are to refuse.
Finally, I said no, we don't want to become "Gold" members. Rather than letting it go, this manager became even more aggressive. He asked why in the world we wouldn't want to, and seemed to become very annoyed. He also still had my membership card, wouldn't give it back, and the cashier would not finish ringing us up, so we were stuck there. I felt very anxious and trapped, and actually a little afraid.
I looked back to see if the people behind us were getting annoyed, and the manager promptly said "There isn't ANYONE behind you..." which weirdly I interpreted in a threatening way...like no one could help us and we were trapped? I said no thank you twice more before I actually had to grab my membership card out of his hand and swipe my credit card so we could pay for our stuff and leave.
I still get a very uncomfortable feeling from this. I don't think customers should be treated in such an aggressive manner. At this point, I have such a bad memory of that experience that I am afraid to go back to BJs, and am seriously considering not renewing my BJs membership. I would really like an apology of some sort, and acknowledgement that this is not an appropriate way to treat someone who has been a loyal BJs customer since 2012.
Member number: [protected]

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10:32 am EDT
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BJ's Wholesale Club found rat hair in mixed nut jar

Bought well set farm mixed nut jar opened and was eating found big ball of distrusting hair in it.

Returned to the store not even a so sorry how can we help.

Poor customer service and really you should make the customer happy. After all we are bringing this to your attention, so you can correct the situation.

But really I did not experience any type of apologetic demeanor when I notified and returned my item.

Thanks for the delicious rat hair.

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9:02 am EDT

BJ's Wholesale Club tire center

The bjs tire center in Bowie Maryland never has any staff, I am here on Sunday and there is only one person that I had to go to the warehouse to find he set off my car alarm and did not know how to turn it off I am nervous to have him check my tires so I called your tire center in Capital heights Maryland 3 times and no one answered this is terrible service in Prince Georges County Maryland

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Rick Br
, US
Nov 09, 2018 8:43 pm EST

People, I cannot stress this strongly enough. DO NOT BUY TIRES AT BJs. I swear this is 100% true and still I have correspondence from BJs employees to verify it. BJs buys 8th rate garbage tires from a shady distributor called Simple Tires LLC and Simple Tires floods BJS supply chain with old tires. Tires degrade even when not being used and rubber has a finite shelf life. The lifespan of a tire is 4-5 years now even if the tire has never seen the road. It doesn't matter about the mileage rating or the mileage you've done, if the tire has sat in a climate controlled warehouse for 48 months it's about as far along in its lifespan as one that's been on your car for 48 months, it's almost dead and has very little time left before it becomes useless. And these are the tires BJs is allowing Simple Tires LLC to send them. In fact, those are the only tires that Simple Tires LLC stocks and that's why BJs uses them.

When you log onto the BJs website, place an order through your BJs membership, pay BJs, set up an appointment with a BJs Tire Center to have tires installed by a BJs employee it's probably Simple Tires LLC that ships the tires from their warehouse to the BJs Tire Center and they send out old, almost dead garbage. And BJs doesn't care. This is all verified, direct from BJs employees. I had an appointment to have tires installed today. Placed the order through BJs, paid BJS, got confirmation from BJs, went to BJs and the tires that were waiting to be put on my car were almost four years old. They had been manufactured in January 2015 and had, at most, 12-15 months of life left before the rubber started to crack from age. And it could have been a lot less than that. But because these tires has never been installed and were aging in a warehouse rather than in a junkyard they were technically "NEW" according to Simple Tires LLC and to BJs Tire Center. I of course refused to have them installed and contacted BJs about what seems to be a pretty significant problem, one that is dangerous to BJs customers and borderline illegal to pass off 4 year old product as "new" when BJs knows the lifespan of tires is 5 years. Bjs response floored me. I had hoped that maybe BJs wasn't aware of the problem, but they are. The CSR knew and the guy at the tire center knew. I was told point blank to shut up and go away, that it's not their problem and that even if I order from them, pay them and have the tires installed at their stores by their employees its Simple Tires LLC's fault and BJs refuses to do anything to rectify it or help customers who get screwed by their tires having a reduced lifespan. They're knowingly allowing their customers to buy old, worn out, dangerous tires that are advertised as "New". Simple Tires LLC IS NOT an authorized factory distributor of most of the brands they carry and the manufacturers disavow any relationship with them or their actions. Simple Tires LLS is essentially a tire clearing house that buys the garbage that other more ethical businesses won't sell. When an authorized distributor of a name brand tire gets hung with old merchandise that they don't want to sell to THEIR OWN customers, Simple Tire LLC buys it for pennies on the dollar and then resells it to BJs who sell it at FULL PRICE to their "members". That's the truly infuriating part of this sleazy relationship. The tires that Tire Rack won't sell to their customers because they're too old, the tires that Town Fair Tire won't sell to their customers because they're too old are the tires that BJs buys and resells to their MEMBERS. You are paying to belong to BJs and you get treated worse than Tire Rack and Town Fair tires treat people who walk in off the street. BJs is plenty big enough and has enough clout and buying power to source tires from anywhere. They can set up deals directly with the manufacturer. They can source from legit national distributors or resellers like Tire Rack. But they don't. They intentionally source the tires from the sleaziest re-seller they can find because those are the ones they can buy cheapest and resell to you at the best margin.

This relationship is dangerous and is designed to hide the business practices of both BJs and SimpleTire LLC from the buyer. SimpleTire claims that what they're doing is okay because they "disclose" it on their site. That much at least is true, it's on their site 22 clicks deep if you know where to look. But the buyer who goes through BJs is not given that information. They order from BJs, pay BJs and deal entirely with BJs employees at BJs locations. BJs does not tell people they're dealing with Simple Tire LLC, BJs does not tell people they're getting 3 or 4 year old tires with a short shelf life and the customer has no way to know if they're not familiar with DOT codes. BJs knows what's happening and hides the very existence of Simple Tires LLC age disclaimer which is well hidden on Simple Tire LLC and almost impossible to find even if you know it's there. This is an ongoing case of fraud on a very large scale. BJs Tire Center customers are only getting a small portion of the tire life they're paying for and both BJs and Simple Tire LLC conspire to hide that information from them. To make matters worse, even when caught out, both BJs and Simple Tire LLC throw up a joint smoke screen to keep the customer spinning around without recourse. I have correspondence from both companies trying to resolve this issue. Simple Tire flatly refuses to get involved because BJs buys the tires from them and knows what they're getting and therefore, according to some rather sketchy ethical justifications, it's BJs fault for not stopping them from sending out old tires. BJs flatly refuses to get involved and insisted that I contact Simple Tire LLC directly because they shipped the tires and it's their fault, not BJs fault. That can go on forever unless somebody else gets involved. How about you? If you got involved maybe a little public pressure might force them to stop tag-teaming the consumer to rob them. BJs needs to disclose the source of its tires, BJs needs to warn consumers that they're accepting tires that are far older than what is acceptable by industry standards and that those tires would have a vastly shorter lifespan than a new one. And maybe someone should audit the tires that have already gone out the door at Bjs Tire Centers to see how many customers have already been fooled into thinking they were getting new tires and instead got tires that are worth far less than they paid. And while you're at it, look into how this marriage took place in the first place. Simple Tire LLC is known to do stuff like this and it's hard to believe that BJs could fail on such an epic scale to properly vet a business partner. Follow the money.

If you are thinking about buying tires from BJs, DON'T. If you have already bought tires from BJs, check them or have them checked by a legit tire dealer or installer. Every passenger car tire sold in the US has what is called a D.O.T. code on the sidewall. Most people don't know it's there and BJs wants to keep it that way. But that code is very important to the consumer, it's the date of manufacture. It's a four digit code that is week and year that the tire was made and you should check it on EVERY TIRE that you buy. If it says 2217 that means the tire was made during the 22nd week of 2017, 0218 means that it was made 2nd week of 2018. You should check that code on every tire you buy or plan to buy, it's as important as the sell-by date on milk or ground beef. If you've bought tires at BJs recently, check it now and see what you REALLY paid for. You might have paid full price for a tire you thought was new and you might have gotten three to four year old junk that has 1/10th of the lifespan you think you bought. If you got hosed, go back and raise hell. BJs ethics or lack of ethics on this matter means the only way they're going to stop is if their members stop them. DON'T PAY FOR OLD TIRES. DEMAND BETTER. You're a "member" at BJs and that should mean something to you because it doesn't seem to mean much to them.

Don't trust BJs and heck, don't even trust me. I ask you to not take what I've told you on faith. Research it yourself. Look up Simple Tire LLC and the string of complaints against them. Consult with a legit tire seller/installer and ask them to explain DOT codes to you, check yours and explain why they don't sell old tires. And ask them what they think of anyone in their business who sells three and four year old tires as "new". Tell them that's what BJs does and they'll tell you exactly what I'm telling you, word for word. DO NOT BUY TIRES AT BJs TIRE CENTERS. EVER!

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7:56 pm EDT
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BJ's Wholesale Club refunds

I returned an Acer laptop, with receipt and everything in tact at my local club and I got treated extremely badly by customer service and the Manager Ayeisha.
First the worker Efrain kept me waiting for more than 20 minutes bc he said he needed to find the number on the laptop that corresponded with # on receipt even though the # scanned on receipt matched the # on the box the laptop came in. He called the manager and a while later paged her. She finally showed up, did not even apologize to me for the long wait, 30 minutes, totally dismissed me and told Efrain to "just give her the refund ". She had no regard for how I was feeling as if she's was doing something wrong with hen all I wanted was a simple refund. Efrain put the refund back on my card, or so I thought.

An hour later and 30 miles later, I discovered he charged me $486 on my card instead of refunding me that amount. I returned to the club and went straight to the manager Ayeisha. She looked at my receipt and for the first time in this whole sorry, maddening ordeal she offers a limp apology and said she would have Connie in customer services correct the mistake. (She also offered me a $5 gift card which was later changed to $20 by Connie.)
By now I am at my wits end and she expects me to go back on the long line. I asked her if she would do the refund and she said she was not trained on registers. Now as I write this there is almost $1, 000.00 deducted from my bank account by your club. My bank told me it may take 4-7 days before it's back in my account.

I have been a customer of BJs for 13 years and spent almost $8000 last year at your club and this game s how are get treated. I hope ant to know you hat you are going to do to rectify this. In addition, how can you possibly employ a manager who has zero customer care skills and doesn't even know how to use a register?

More importantly, I have bills to pay and automatic deductions That are taken from my checking account which is now depleted by almost $1, 000 thanks to an incompetent and condescending manager. Then to add to my horrible experience I called and left message for the general manager Jorge Cedona and he n very even bothers to return my call. I called back and was told he wouldn't be in tomorrow so try Saturday.

I am hoping for get a timely response from you and disciplinary actions are taken with your employees.

Sincerely
Mary Delaney.

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3:42 pm EDT

BJ's Wholesale Club wellesley wild sockeye salmon

I'm very upset with this product. When trying to mark s slices the Salmon fell apart. It was embarrassing to serve my guests. The UPCode : [protected] . This was purchased at your store in Owings Mills, Maryland. I have purchased this item before and never had trouble with serving slices. Since it is the holiday, I had to serve it as small bits and pieces.

Rae Treuhaft
620 Quarry View Ct. #204
Reistertown, Maryland
Membership #[protected]

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12:12 pm EDT

BJ's Wholesale Club tires

I got 4 new tires and both driver's side wheel balances fell off less than a week after installation. Spoke with Wilberto, who installed the tires, and he was both unapologetic and unwilling to resolve this in a manner convenient to our schedule. Considering the work was not done correctly the first time, steps should've been taken to correct this in an accommodating manner and that didn't happen.

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2:01 pm EDT

BJ's Wholesale Club membership cashier

Horrible attitude given by the lady at the membership counter with the short white hair . Didn't greet me at all and acted like I was inconveniencing her by trying to renew membership. Bjs on Easton rd needs to evaluate their employees and talk to them about their horrible Attitudes have had issues with other horrible attitude cashiers as well. Heard this complaint also from others that shop there.

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1:57 pm EDT

BJ's Wholesale Club membership policy

Re: 339 Gateway Dr, Brooklyn, NY 11239
The last few times that I shopped at BJ's in Gateway, I was asked by one of the cashiers if she could borrow my membership card for one of the customers that did not have a card. I was caught by surprised and handed over my card without thinking. I was there again today and low and behold I was asked again. What in the world is going on in this store? Your employees need to re-trained. This store does not check your card when you enter the store. Perhaps, this is the issue. I find it unfair that I paid for a membership to shop at your store and other people are walking in without a card and the cashiers are not turning these people away. I appreciate it if you could look into this matter.
Thank you and have a nice day!

Millie Soto
3030 Emmons Ave. Apt. 1-o
Brooklyn, NY 11235

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7:21 am EDT
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BJ's Wholesale Club accident on premises framingham ma june 21 2018

Prof. Venkatesan Renugopalakrishnan Ph.D. Home : 56 B High Street Milford, MA 01757
Office : Longwood Medical Area
Global Tel. [protected]
July 6th 2018

Mr. Ely Rochas BJ'S Whole Sale 26 Whittier Street Framingham, MA 01701
BY CERTIFIED MAIL
Dear Mr. Rochas,
Greetings. I have written to you earlier. met with you twice, and spoken with you multiple times in ref. to a minor accident on Thu., June 21 2018 10 30am, at the BJ's. I did draw your attention at 10 30am on the same day before I had to rush to emergency as it was bleeding with intense pain on the mid-left forehead.
>
The accident involved a case of Carnation Evaporated Milk, consisting of 8 cans, on the shelf approx. 8 feet from the ground, sliding due to improper stacking by the store personnel. Further I was examined by my PCP Dr Glen Kehlmann, Brookline, MA on June 27th who opined that there is no need for an imaging at this point. If further medical attention is required he will examine and advice upon which BJ's will be contacted by my attorney. My medical insurance has covered $35 + $200 of which $200 has been paid by them. I have already sent one receipt for $35.
Your insurance company, Sedgwick, represented by Megan ….. has not been helpful and is blind to a larger problem which is optimal safe shelving to ensure the safety of shoppers and BJ's employees. Sedgwick's claim that accidents due in part or whole on BJ's premises, can not be covered, is preposterous and untenable. We strongly condemn such an attitude.
I have lost nearly half a day due to the accident, valued at more than $1200 at my level. Please compensate the above amount + $35.
Thanks.
Dr V RENUGOPALAKRISHNAN

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2:08 pm EDT

BJ's Wholesale Club diapers

I purchase BJs brand diapers one week of today 8/30/18

I found this strange thing one the diapers and I'm very upset I always purchase this diapers for my kids and now I'm worried to keep spending the money on them if they are going to have defected or put my child in danger.

I would like a new box of diapers.

please email me or call me
[protected]
rociosabido.[protected]@gmail.com

Please see pictures

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3:41 pm EDT

BJ's Wholesale Club nature sweet cherubs tomatoes

A number of the tomatoes that were in this package (1.5 lb) were moldy. I just bought them on Monday night and I found them moldy this morning after my fiancé nearly ingested one. As I went through the tomatoes that were in the package I noticed some of them at the bottom were even black. I would like some sort of coupon to purchase a new package of these tomatoes if possible.

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3:36 pm EDT

BJ's Wholesale Club ribeye steak

I purchased a pack of three ribeyes from the Harriman location on Sunday. When I opened them Sunday evening I found a pc of something blue in the meat while preparing to cook. I am not picky meat seemed ok so I continued to prepare. When we went to eat them for dinner they were horrible I do t know if they were bad or whatever the mystery item had something g to do with the taste but they were horrific. I spent over 30$ and it was very disappointing an inedible z

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M Bucknam
, US
Mar 28, 2019 10:07 pm EDT

This is not a complaint but rather a request for an item that you once carried but can't be found anymore. I shop the BJ's in Virginia Beach, VA and all last summer and fall they carried miniature ice cream cones, miniature ice cream sandwiches and miniature ice cream bars all in one big box. I can't remember the name of this product. Can this item be stocked again?

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1:53 pm EDT
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BJ's Wholesale Club unauthorized charges

I ordered a television from BJ's Wholesale Club on 8/13/2018 for a pick up order. I went after work to pick it up with my boss as the television would not fit in my car. I arrived and waited in line at customer service and when I got up to the desk the woman told me she could not process the order and asked me to step to the side and wait for the manager who had the keys. I waited with my boss for over 20 minutes for the manager to come back who refused to answer pages to be told that the television was waiting for me in a cart next to the desk and had waited unnecessarily while the customer service rep helped everyone else in line! I ended up leaving and taking the television home slightly annoyed by the inconvenience as I placed the order online ahead of time in order to avoid having to wait a long time. Then today on 8/14/2018 I received an email from my bank that my account had been overdrawn and I had to pay a $20 overdraft charge. Knowing that I hadn't made any other large charges I checked my bank account and BJ's had charged me for 2 TV's! After sitting on the phone with customer service, the credit team, and then a very nasty manager Akiellia D I was told that they cannot find the transaction and that the money would be returned to my account within three business days. I now have had to pay $20 to my bank for the overdraft, plus I am unable to pay other bills that were due this week as a result of this company's negligence. After being unable to do anything to resolve this issue I have cancelled my account as I feel that my financial security has been compromised and this company has absolutely no regard for my business. I will take my business elsewhere and receive much better service. If your company cared at all for their customers I would have received a reimbursement for the $20 fee I acquired for your mistake!

Name: Alexandria Viens
Member Number: [protected]

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6:56 pm EDT

BJ's Wholesale Club cooking oil

Hello. My name is Priyanshi, I came to BJ's wholesale to purchase cooking oil and noticed it expired on June 16th of this year. I am very disappointed that this would happen. I am not worried about getting my money back as much as I am concerned about others being affected. I am worried that others may become sick from consuming this. There were multiple canisters that were expired. Please let me know if there is anymore information you need regarding my experience at your store.

I am also going to address this issue to SC Consumer Affairs because 2 Months expired cooking oil can cause someone a serious disease.

Please contact me through my email.
My email ID: [protected]@yahoo.com

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6:55 pm EDT

BJ's Wholesale Club customer services

On my first visit to the Rutherford, Nj location, I experienced the worse customer services in my life. When I walked in the store the associate at the front door informed me that I need it to become a club member in order to make a purchase. The associate who processed my membership told me that I was entitle to a discount book at the purchasing time. When I went to customer services I asked the associate Roseanny at the desk for the book, she was so rude telling me that there is no discount book and role her eyes at me. Right after I saw the customer services manager Cindy who was even worse than the associate, not only that she answered me with on attitude but her body language projected that I was bothering her. Just want to let you know how disappointing is to just become a member of this club and I am canceling my membership. I don't have to give my money to a store who will not appreciate my business and mistreatment like my money don't count.

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11:56 pm EDT

BJ's Wholesale Club customer service

Becca in customer service needs to be trained to interact with consumers. She acted like she was annoyed by me asking about a coupon. Rather than put my money in my hand, she slammed it on the counter. I have never had any problems with the staff there before and the other staff was very nice especially the young black woman in the deli. I hope Becca's attitude changes so BJ's doesn't lose customers due to her.

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12:33 pm EDT
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BJ's Wholesale Club outside vendors

Date: 7/19/18

I do not, i repeat, do not want to be stopped by anyone trying to sell me anything or get a free estimate of any sort. I also do not want to be approached by anyone immediately when i walk into the store. Granted, these individuals will not know when and if I've been stopped by anyone before but i should not have to dread coming into a location because i would have to deal with someone who won't take no for an answer. PLEASE FIX IT!

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BJ's Wholesale Club Customer Reviews Overview

BJ's Wholesale is a popular warehouse club that offers a wide range of products at affordable prices. The company has received numerous positive reviews from customers who appreciate its quality products, competitive prices, and excellent customer service.

One of the most significant advantages of shopping at BJ's Wholesale is the wide selection of products available. Customers can find everything from groceries and household essentials to electronics and furniture. The company also offers a variety of services, including travel, optical, and tire services.

Customers also appreciate the competitive prices offered by BJ's Wholesale. Many reviewers note that the prices are often lower than those at other retailers, making it an excellent option for budget-conscious shoppers. The company also offers various discounts and promotions, including coupons and membership perks.

Another significant advantage of shopping at BJ's Wholesale is the excellent customer service. Many reviewers note that the staff is friendly, knowledgeable, and helpful, making the shopping experience more enjoyable. The company also offers a satisfaction guarantee, ensuring that customers are happy with their purchases.

Overall, BJ's Wholesale is an excellent option for shoppers looking for quality products at affordable prices. With a wide selection of products, competitive prices, and excellent customer service, it's no wonder that the company has received so many positive reviews from satisfied customers.

BJ's Wholesale Club In-depth Review

Product Selection:

BJ's Wholesale Club offers a wide range of products to meet all your needs. From groceries to electronics, you'll find everything you're looking for in one place. They also offer a variety of brands, giving you options to choose from. Additionally, they have niche and specialty items available, catering to specific interests and preferences.

Pricing:

When it comes to pricing, BJ's Wholesale Club stands out from its competitors. They offer competitive prices on their products, ensuring that you get the best value for your money. Membership fees are reasonable and come with a range of benefits, including exclusive discounts and promotions. You'll always find great deals at BJ's.

Customer Service:

The staff at BJ's Wholesale Club is known for their responsiveness and helpfulness. Whether you have a question or need assistance, they are always ready to assist you. Contacting customer support is easy, with multiple channels available for communication. Their return and exchange policies are hassle-free, ensuring a smooth shopping experience.

Membership Benefits:

Being a member of BJ's Wholesale Club comes with a host of benefits. Exclusive discounts and deals are offered to members, allowing you to save even more on your purchases. They also provide additional services and perks, making your membership worthwhile. The value for money in relation to the membership fees is exceptional.

Online Shopping Experience:

BJ's Wholesale Club's website is user-friendly and easy to navigate. You can conveniently order your desired products online and choose from various delivery options. The order processing is efficient, and delivery times are prompt. Shopping online with BJ's is a seamless experience.

Store Layout and Atmosphere:

When you visit a BJ's Wholesale Club store, you'll be impressed by its cleanliness and organization. The store layout is well-designed, making it easy to find the products you need. The overall shopping experience in-store is pleasant, with a welcoming atmosphere and helpful staff.

Quality of Products:

At BJ's Wholesale Club, you can trust the quality of their products. Items purchased are durable and reliable, ensuring long-lasting satisfaction. Their perishable goods are fresh and of high quality. The consistency of product quality across different categories is commendable.

Community Involvement:

BJ's Wholesale Club actively participates in local charities and initiatives, demonstrating their commitment to the community. They also support local businesses and suppliers, promoting economic growth. Environmental sustainability efforts are a priority for BJ's, making them an environmentally conscious choice.

Membership Rewards Program:

BJ's Wholesale Club's membership rewards program offers great benefits and rewards for frequent shoppers. Earning and redeeming rewards is easy and straightforward, enhancing your shopping experience. The rewards program provides value and usefulness, giving you more reasons to shop at BJ's.

Overall Experience:

My overall experience with BJ's Wholesale Club has been extremely satisfying. I would highly recommend it to others. The standout positive experiences include the excellent customer service, competitive pricing, and the convenience of online shopping. BJ's truly stands out in the wholesale club industry.

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Contact BJ's Wholesale Club customer service

Phone numbers

+1 (800) 257-2582 +1 (866) 425-7932 More phone numbers

Website

www.bjs.com

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