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BJS Travel / they booked only one room, but we paid for two

1 United States

We came to the company Bjs Neat Travel and asked to book two rooms for us. The total sum was $260 and this sum was taken promptly from our account. But we received the confirmation email through the email, but there was only one room indicated. We contacted them and told that they booked wrong amount of rooms for us, but they refused to listen to it. As well as they could find the proof of our payment at all. Real rip off.

Aug 13, 2015

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