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BitExchange Systems Customer Service Phone, Email, Contacts

BitExchange Systems
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BitExchange Systems complaints 5

ComplaintsBoard
D
10:14 pm EST
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BitExchange Systems incomplete code, non-responsive customer support

I am not sure if company will resolve my issue or not, but purpose of this note is to beware other possible clients.
We bought their base code for exchange along with few paid add-ons. Upon receiving them, we found that their code was not complete. We tested that on multiple platforms and tested by multiple developers but result is same.in past one month, we have send 7 emails and 9 FB messages. So far, I got only one reply which says that their code is good and then I am blocked from their FB messenger. Even I asked for paid support, but again no response.
Few of the (positive) reviews here say that negative ones are written by competitors but I didn't find this statement as true. I reached to couple of reviewers and most of them have same impression. If needed or somebody wants to verify authenticity of my post, I am ready to upload email/FB communication with them.
This company is located in Bangalore (India), instead of US as mentioned at many places.

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ComplaintsBoard
K
1:45 am EST

BitExchange Systems bitexchange. systems

I bought a product for $5000 and they took me $1000 for installation after 15 days of silence and again they didn't install it and scammed me $6000 in total. I lost a considerable money with them please beware. If you need something related cryptocurrency just visit hyipshop.com at least they support their products. after my lose with bitexchange.systems I found hyipshop.com and bought them an exchange product and thanks god it really works and is a full node and really supported.
Stay away from bitexchange.systems it is only an interface, their product does not work

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Stan Samuel
, US
Mar 14, 2019 6:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I paid hyipshop.com 4 times and got all my orders completed. They are professional experts. Every day support me.

M
M
Mike Stockbauer
, US
Jan 31, 2019 1:24 am EST

hypshop.com is scammers to i pay but never get my script or anythink. stay away from them. The are Scammer and cheaters. if you send the money to them, you can do it into trash that is the same. Never buy by them. The Police is invite in my case. Dont trust them.

ComplaintsBoard
J
7:21 pm EDT

BitExchange Systems bitexchange systems

These guys at least respond to my messages and pick my calls every time. And they fix everyday online review meetings for work that is been done for me. I dunno about what others say, but here is what I have to say: I have outsourced this work to 4 different companies before. Each one of them are terrible when it comes to responding once the payment is made (Sadly not many even know what Crypto business is all about). And finally Am left hanging. These folks at BitExchange are the 5th and Am happy. I have got 2 scripts installed by them and they work good. Am now getting a customisation done and Am happy I get a call from them everyday at 9. I see rapid progress. Thanks folks. Keep up the good work!
FYI: I write this review so others make an informed decision when choosing your blockchain or Cryptocurrency development vendor.

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Is BitExchange Systems legit?

Our verdict: BitExchange Systems's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate BitExchange Systems's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

BitExchange Systems earns 63% level of Trustworthiness

Good Credibility Notice: BitExchange Systems rated around 63% by Complaints Board. Generally safe, but exercise caution in information sharing.

Bitexchange.systems has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bitexchange.systems has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bitexchange.systems you are considering visiting, which is associated with BitExchange Systems, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Bitexchange.systems has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bitexchange.systems may offer a niche product or service that is only of interest to a smaller audience.
  • BitExchange Systems protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to BitExchange Systems. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
O
2:22 am EDT

BitExchange Systems is a big scam, stay away!!! websites scripts

Bitexchanger.Systems is a big scam, stay away! They scammed me $1000 after that they kept me waiting the whole month, they only do the interface and make it looks like you have a working script and they link your script to their wallet address and hack all your investments, they wont give out cpanel details, even the admin panel you cannot change the password and they dont know how to intergrate the exchanger to blockchain api, they just link it to their bitcoin wallet and the hack all bitcoins, they hacked my $50 worth of bitcoins aswell, their names are raj, mohan sivam from gamasom interactive, p mansoor and siddharth, stay away from bitexchanger. Systems, they only speak to you after you purchase after that they tell you that their the busiest company and never even reply you, they just reply you whenever they want. Their based in india bangalore.

Stay away! Purchase at your own risk

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R
5:25 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I wanted to develop the Off-chain atomic swap feature for the bitexchange cryptocurrency exchange script I got from bitexchange systems on Feb 1st. I got the software installed through them. They took around 5 days and installed the software. All the things did go smoothly but I really have a problem with how expensive this thing is. I understand that...

Read full review of BitExchange Systems and 22 comments

Overview of BitExchange Systems complaint handling

BitExchange Systems reviews first appeared on Complaints Board on Feb 12, 2018. The latest review incomplete code, non-responsive customer support was posted on Jan 20, 2019. BitExchange Systems has an average consumer rating of 1 stars from 5 reviews. BitExchange Systems has resolved 0 complaints.
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